http://goo.gl/KgndOf

1. The
6
Jobs
of
Highly
EffecDve
Problem
Solvers
Rapidly
Discover
and
Solve
BUMPs
Problem
Definer
Value
Learner
SoluDon
Builder
Define
Problem
Define/sketch
customer
Make
field
visits;
Network
Observe
anomalies,
pains
&
trade-­‐offs
Ques9on
Red
Ocean
Learn
What’s
Valued
Explore
in
Build
SoluDon
What
to
learn/share
space/9me
Set
goals/strategies
Evaluate
(-­‐/+);
Monitor
Brainstorm
specs/propn.
Reflect:
Lesson
Learned
Idealize;
Use
“What
if?”
Tell
stories;
“Pitch”
Analogize;
Experiment
Summarize
Prototype
tool;
Pilot
Object
Improve
SoluDon
Measure
Problem
Resolve
trade-­‐offs
Measure
impacts
Do
mul9level
thinking
Collect
data/info
Transform;
Disrupt
Quan9fy
rela9onships
Role-­‐play;
Simplify
Confirm
channels
Implement
tac9cs
Verify/Validate
Analyze
Problem
Analyze
data/info
Categorize
inputs
Model
processes
Structure/Classify
outputs
Display
cri9cal
thinking
SoluDon
Improver
Problem
Measurer
Problem
Analyzer
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
h8p://businessmodels.ning.com
&
h8p://twi8er.com/RodKuhnKing

2. Rapidly
Discover
and
Solve
BUMPs
of
Portable
Music
Players
The
6
Jobs
of
Highly
EffecDve
Problem
Solvers
Problem
Definer
Value
Learner
SoluDon
Builder
Define
Problem
Define/sketch
customer
Make
field
visits;
Network
Observe
anomalies,
pains
&
trade-­‐offs
Ques9on
Red
Ocean
Learn
What’s
Valued
Explore
in
Build
SoluDon
What
to
learn/share
space/9me
Set
goals/strategies
Evaluate
(-­‐/+);
Monitor
Brainstorm
specs/propn.
Reflect:
Lesson
Learned
Listen
Idealize;
Use
“What
if?”
Tell
stories;
“Pitch”
to
Music
Analogize;
Experiment
Summarize
Prototype
tool;
Pilot
Improve
SoluDon
Measure
Problem
Resolve
trade-­‐offs
Measure
impacts
Do
mul9level
thinking
Collect
data/info
Transform;
Disrupt
Quan9fy
rela9onships
Role-­‐play;
Simplify
Confirm
channels
Implement
tac9cs
Verify/Validate
Analyze
Problem
Analyze
data/info
Categorize
inputs
Model
processes
Structure/Classify
outputs
Display
cri9cal
thinking
SoluDon
Improver
Problem
Measurer
Problem
Analyzer
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
h8p://businessmodels.ning.com
&
h8p://twi8er.com/RodKuhnKing

3. The
6
Jobs
of
Highly
EffecDve
Problem
Solvers
Rapidly
Discover
and
Solve
BUMPs
Problem
Definer
Date:
………………………………....
SoluDon
Builder
Define
Problem
Learn
What’s
Valued
Value
Learner
Improve
SoluDon
Build
SoluDon
Object
Measure
Problem
Problem
Measurer
Analyze
Problem
SoluDon
Improver
Problem
Analyzer
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
h8p://businessmodels.ning.com
&
h8p://twi8er.com/RodKuhnKing

4. The
6
Jobs
of
Highly
EffecDve
Problem
Solvers
Rapidly
Discover
and
Solve
BUMPs
Problem
Definer
Value
Learner
SoluDon
Builder
Problem
Measurer
Object
SoluDon
Improver
Date:
………………………………....
Problem
Analyzer
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
h8p://businessmodels.ning.com
&
h8p://twi8er.com/RodKuhnKing

5. 6
Problem
Solving
Heroes
I
keep
six
problem
solving
heroes
(they
teach
me
all
I
know
about
rapidly
discovering
and
solving
BUMPs);
Their
names
are
Problem
Definer;
SoluDon
Builder;
Problem
Measurer;
Problem
Analyzer;
SoluDon
Improver;
Value
Learner.
I
send
them
over
land
and
sea,
I
send
them
east
and
west,
I
send
them
north
and
south.
I
send
them
in
zig-­‐zags,
I
send
them
in
endless
circles,
I
send
them
all
over
the
world.
But
a_er
they
have
worked
hard
for
me,
I
give
them
all
a
well
deserved
rest.
(Rod
King’s
adapta9on
of
Rudyard
Kipling’s
classic
poem,
Six
Honest
Serving
Men)