How do I test my new prototype? Which methods should I use? The dirty secret is that they all suck (-; Know their strengths and weaknesses - and triangulate!
The workbook leads the user through the elements of Crafitti's "Lean Inventive Systems Thinking" framework applied to accelerate innovative thinking in business and technology contexts.
Adaptability: The True Key to Accessibility and Usability? #TCUK12Karen Mardahl
UPDATE: "Transcript" at http://www.mardahl.dk/2012/10/09/musings-on-accessibility-and-usability-my-tcuk12-keynote/
Slides for my keynote presentation on 4 Oct. 2012 at TCUK12 - http://www.technicalcommunicationuk.com/. Inspired by the Web Adaptability idea at by http://ukwebfocus.wordpress.com/2009/07/20/from-web-accessibility-to-web-adaptability-a-summary/ Audio coming later.
The workbook leads the user through the elements of Crafitti's "Lean Inventive Systems Thinking" framework applied to accelerate innovative thinking in business and technology contexts.
Adaptability: The True Key to Accessibility and Usability? #TCUK12Karen Mardahl
UPDATE: "Transcript" at http://www.mardahl.dk/2012/10/09/musings-on-accessibility-and-usability-my-tcuk12-keynote/
Slides for my keynote presentation on 4 Oct. 2012 at TCUK12 - http://www.technicalcommunicationuk.com/. Inspired by the Web Adaptability idea at by http://ukwebfocus.wordpress.com/2009/07/20/from-web-accessibility-to-web-adaptability-a-summary/ Audio coming later.
Deconstructing The Honeycomb | Think! DigitalThink! Digital
Some time ago, we made a deconstructed version of Morville's UX Honeycomb to remind ourselves how to think about the different qualities of a well designed user experience. It works for us - maybe (just maybe) it'll make sense to you too.
This is my talk from the Sustainable Brands conference in June 2009. This was one third of the session on Rethinking the Consumption Compulsion and dealt with how we create visions of a more sustainable, meaningful, and post-consumer world.
In this presentation we cover the high-level theory behind our idea to democratize assessment as presented at the Digital Media and Learning 2012 conference.
I have completed my Post graduate diploma program in design from National Institute of Design in Design for digital exp. I am keenly interested in projects related on user experience design, research methodology and development, product usability, service design and Interaction &interface design. I preferably would also like to do research and design process for innovative e- learning system, tools and techniques.
I am very passionate to read articles and materials on ancient civilization, culture, people and arts& crafts of different countries.
Validation is the most important, least glamourous thing you'll do in you startup. It adds so much value, saves you so much time, heartache and troubles. Here's the tip of the iceberg on how to kick off your validation process for your startup.
Great companies build products that customers love. While this means they build valuable and useful features, it also means they don’t build things that aren’t valuable. Really great products and software are created by organizations that manage to put the customer at the center of their thinking and then work iteratively and incrementally to offer and test products to see what delights and what doesn’t.
The startup community has evolved disciplined practices that allow them to successfully navigate these highly uncertain environments. You aren’t a startup anymore, but these techniques can scale to your environment.
In this talk, you will learn the skills to become effective, disciplined explorers who know how to bring new features, products and services to market inside the context of a large company. This will allow you to successfully navigate uncertainty, while not sacrificing your ability to execute.
Deconstructing The Honeycomb | Think! DigitalThink! Digital
Some time ago, we made a deconstructed version of Morville's UX Honeycomb to remind ourselves how to think about the different qualities of a well designed user experience. It works for us - maybe (just maybe) it'll make sense to you too.
This is my talk from the Sustainable Brands conference in June 2009. This was one third of the session on Rethinking the Consumption Compulsion and dealt with how we create visions of a more sustainable, meaningful, and post-consumer world.
In this presentation we cover the high-level theory behind our idea to democratize assessment as presented at the Digital Media and Learning 2012 conference.
I have completed my Post graduate diploma program in design from National Institute of Design in Design for digital exp. I am keenly interested in projects related on user experience design, research methodology and development, product usability, service design and Interaction &interface design. I preferably would also like to do research and design process for innovative e- learning system, tools and techniques.
I am very passionate to read articles and materials on ancient civilization, culture, people and arts& crafts of different countries.
Validation is the most important, least glamourous thing you'll do in you startup. It adds so much value, saves you so much time, heartache and troubles. Here's the tip of the iceberg on how to kick off your validation process for your startup.
Great companies build products that customers love. While this means they build valuable and useful features, it also means they don’t build things that aren’t valuable. Really great products and software are created by organizations that manage to put the customer at the center of their thinking and then work iteratively and incrementally to offer and test products to see what delights and what doesn’t.
The startup community has evolved disciplined practices that allow them to successfully navigate these highly uncertain environments. You aren’t a startup anymore, but these techniques can scale to your environment.
In this talk, you will learn the skills to become effective, disciplined explorers who know how to bring new features, products and services to market inside the context of a large company. This will allow you to successfully navigate uncertainty, while not sacrificing your ability to execute.
This is the framework that we use to build products that will delight your customers. We mix some of the best practice from the UX and the agile world like the product vision board, the user personas definition or the user story mapping.
Want to develop a great idea? Then come hear Zach Nies, CTO of Rally Software, who will present some great strategies for creating ideas and testing and refining good ideas until they become great ones.
With 400 million users and over 80 million posts per day, Instagram has become an essential element of social media marketing for business. In fact, businesses using it saw a 93% growth month-over-month in 2014. While other social media sites like Facebook, Twitter, and LinkedIn, are great for sharing and promoting content, Instagram is a way to humanize your brand.
It's not too late to get your business set up with Instagram, but when you do, it's important to go about it in the right way. Initial steps like writing your bio, experimenting with the best times to post, and which hashtags to use are all important to a successful Instagram account. You will also need to consider what the goal of your business's Instagram account is.
That's why Iconosquare and HubSpot have paired up to bring you this guide, where we look at all of the steps to getting started with Instagram for your business, from determining your brand guidelines, to the anatomy of the perfect Instagram post. Last but not least, you will learn how to measure your success in order to prove your efforts are worthwhile.
Sketching & Prototyping UX (starting with stories)Karl Dotter
This is the sketching/prototyping portion of a lean UX design bootcamp @500startups, it's evolved for each batch. The workshop has been a part of the 500startups UX bootcamp on 2/4/2011, 6/4/2011 and 10/21/2011. It's constantly evolving for each batch, working with batches #000 + #001, and now #002 so far!
Creating Your MVP (or Startup Validation Hacks)Abby Fichtner
My tech talk at Harvard Innovation Lab.
Do you have an idea for a startup but aren't quite sure where or how to start on your product?
Creating Minimum Viable Products allows you to quickly test out the assumptions you’re making about your business, validate that customers are indeed interested in – and willing to pay for – your solution, and help you to prioritize your product’s features. Hear case studies on what other, successful startups have done and learn a number of MVP tools you can use to quickly get your startup on the path to viability.
Top Instagram Techniques to Get More LikesInstrument
We've put together a collection of photographic techniques that tend to get more quality engagement than other types of photos.
Photos taken in the following styles consistently perform well across a range accounts from influential photographers and successful brands that we’ve worked with to regular individuals.
www.weareinstrument.com
Lean Validation: 10 Ways to Quickly Test Your Startup IdeaProductPlan
Last month I gave a talk at the opening night of Startup Weekend at the University of California, Santa Barbara. In attendance were 200 eager students and entrepreneurs who wanted to learn how to build a startup in 54 hours. For many first-timers with great ideas, the process is exciting but also a bit intimidating.
The goal for my talk was simple: To lay out a few practical tips for entrepreneurs to quickly validate their ideas. I also wanted to help them understand that even first-time entrepreneurs can launch successful products by taking a few easy (and often free) steps.
After validating several software products, I’ve discovered that it doesn’t take much experience or money to bring amazing products to market with excited buyers on the first day.
Here are my tips for confirming whether you have product/market fit with real customers. By simply engaging with real people and asking the right questions, you can confirm if your idea solves a problem, who your potential buyers are, and ultimately whether there’s a market for your product.
More and more, it seems that companies default to having a Facebook and Twitter account and then make the choice for a third among Google+, LinkedIn, Pinterest, and Instagram. For those who use Instagram in their personal lives, adding Instagram to the business mix is becoming an easier and easier decision.
So the next question becomes: How do you thrive with Instagram for business?
More Elements of UX: real-world design deliverablesPeter Boersma
Presentation delivered to UX Russia 2010 (October 7, Moscow). Introduces an overview of elements that influence the user experience, with examples of design deliverables and design processes.
Many UX designers have a blind spot when it comes to creating useful, usable content. If our goal is a great experience for users, then UX designers need to go beyond creating page templates and interaction models and focus on content strategy.
This workshop used the familiar UX design process to talk about how content strategy contributes to activities and deliverables.
Designing an MVP that works for users (2 and 1/2 hours) @Lean UX NYC 2013Ariadna Font Llitjos
2 and 1/2 hour workshop that covers contextual inquiry, empathy map, user experience map, MVP, elevator pitch, flow diagrams, stories, paper prototype and guerrilla usability testing.
Design for People, Effective Innovation and SustainabilityMusstanser Tinauli
Presentation for the thesis titled, " Designing for people, effective innovation and sustainability: Introducing experiential factors in an observational framework to evaluate technology assisted systems".
Conversion Conference - What's in YOUR toolkit?Craig Sullivan
This set of slides lists 12 practical tools, techniques or services you can use to improve conversion rates.
There are handy lists of companies and websites that will make a welcome addition to the stuff that all marketers should be using.
Guerrilla Usability: Insight on a ShoestringDavid Sturtz
Presented at Iowa Code Camp, May 2010: Iterative and Agile development mean shorter cycles and a desperate need for quick feedback. Luckily, improving the user experience of your software doesn’t require days in a lab. This session will present more than twenty-five tools and techniques for gaining insight into your users’ minds and actions.
ALE 2012 session description: In this highly collaborative workshop, we will apply a couple of UX practices and techniques, such as empathy maps, stakeholder maps, storyboards, sketchboards and paper prototype usability testing that will allow teams to focus on quick validation and delivery of killer apps that will work for users.
Bulletproof Communication Techniques; A UX Strategist's GuidesSarah B. Nelson
The practice of user experience has grown more sophisticated, produced higher quality online products, and gained wider acceptance beyond the design community. Still, so many potentially wonderful experiences disappoint and many talented design teams are excluded from decisions that fundamentally affect the experience. Why? Two words: ineffective communication.
Attendees will learn specific, proven techniques that can be applied in their own work environment to streamline communication and build more team cohesion. Sarah will present a variety of tools and strategies that have proven useful and highly effective for building arguments, communicating clearly with stakeholders, building trust, and gaining a seat at the strategic table.
Attendees will leave empowered to apply these techniques in their own practice and develop their own tools to suit their personality and work environment.
Similar to 500 Startups UX Bootcamp - Talk to your Effin Users (20)
PhD Defense: Improving tool support for personal information managementRick Boardman
My PhD official abstract ... ersonal Information Management (PIM) describes the acquisition, organization, and retrieval of information by an individual computer user. Studies have shown that many users struggle to manage the volume and diversity of information that they accumulate. Much design activity has been aimed at improving integration between different PIM tools, such as file and email managers. However, in terms of making a systematic contribution to HCI knowledge, much of this cross-tool design can be criticised for a lack of empirical grounding and evaluation.
The research described in this thesis employs a user-centered design methodology to deepen understanding of PIM, and in particular to provide guidance for PIM-integration design. The research is grounded in an exploratory study of file, email and bookmark management, which is differentiated from previous studies by its cross-tool nature. The study offers several contributions including observations of participants' multiple organizing strategies -- in both tool-specific and cross-tool contexts. Also, many participants had significant numbers of overlapping folders that appeared in multiple tool contexts. This finding informs the design of WorkspaceMirror, a novel PIM-integration prototype, which allows a user to mirror changes between their file, email and bookmark folders.
The final stage of the research is a dual-purpose field study, aimed at (1) evaluating WorkspaceMirror, and (2) investigating PIM behaviour over time. Participant feedback indicates that mirroring is more appropriate for top-level folders, and illuminates a trade-off between organizational consistency and organizational flexibility. The study also reveals the incremental nature of changes in organizing strategy, and highlights the supporting nature of PIM. These and other empirical findings are used to improve previous descriptive models of PIM behaviour. Furthermore, a number of design and methodological guidelines are developed. In particular, the author emphasizes the importance of assessing the strengths and weaknesses of PIM designs from both tool-specific and cross-tool perspectives.
This paper discusses the use of instant messaging (IM) as a communication tool during usability studies � primarily between the interview and observation rooms. The benefits and challenges associated with providing an IM link are discussed, based on feedback from a survey of study moderators and observers. Observers were much more positive about the use of IM than the moderators. A key concern to moderators was the potential distraction to themselves, participants and observers. In contrast, observers greatly welcomed the opportunity to ask questions and help deal with buggy prototypes. Guidelines are outlined for the effective use of IM within a usability context, and contexts outlined when an IM link is most appropriate.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Search and Society: Reimagining Information Access for Radical FuturesBhaskar Mitra
The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...
500 Startups UX Bootcamp - Talk to your Effin Users
1. Testing Your Baby
“How do I know if my baby is
as beautiful as Christine’s?”
Rick Boardman
@uxrick
2. Cast
Product/Biz UX
User
Eng
Thanks to Braden Kowitz for smiley graphics
3. Think Usability?
Intro to Intro to
(Speaker/ How to Lean UX Task
generative Personas Intersect What are methods? Analysis?
Lecture) interviewing Distinguish
& POVs
Brainstorm
you building
btw needs w/ Biz & Analytics
Distro in next week
& insights Agile?
& next 3 mo?
User Customer/ Solution
Needs Uses Features Prototype Story/ Test
Empathy Problem Ideation Release
How do we test our Definition
Make hypotheses? Make persona
(Method/ Practice with of target user(s) Framing Wireframes
Mock
Activity) partner Brainstorm dashboard
POV madlib
Practice Ecosystem & Storyboard
Sketches
synthesizing Distribution Flows
empathy map map How to test
conversion
Refine survey Compare personas Prioritize How to events?
questions created by diff based on tech/ test? Test with real
team members biz/distro users &
Check Product
Design Guild
What are How to
(Method/ riskiest How to
test?
Activity) Show partner test?
hypotheses?
map
Interview
real users?
Thurs Fri Sat
8. How do we
test our
hypotheses?
Pic: http://www.flickr.com/photos/victoriapeckham/164175205
9. How do we TTYFU!
test our
hypotheses?
Talk To Your F****** Users
Pic: http://www.flickr.com/photos/victoriapeckham/164175205
10. Head in sand Guess
Ask Dave
Ask Enrique
Which method?
Demo at “Launch and cognitive walkthrough
SXSW see”
Analytics
expert review Usability testing Friends n’ Family
A/B testing
Dogfooding Funnel analysis
remote testing Contextual interviews
Beta
click/5sec tests
Focus groups Surveys Show to
David Pogue
11. Head in sand Guess
Ask Dave
Ask Enrique
Which method?
Demo at
SXSW
H ere’s a dirty
“Launch and cognitive walkthrough
see”
secUsability
expert review
...
ret .testing Friends n’ Family
Analytics
A/B testing
s shhhh Funnel analysis
sssDogfooding
remote testing Contextual interviews
Beta
click/5sec tests
Focus groups Surveys Show to
David Pogue
12. Head in sand Guess
Ask Dave
Ask Enrique
Which method?
Demo at
H ere’s a dirty “Launch and cognitive walkthrough
TheeUsability.testingsFriends kFamily
yeta.l.l. ucn’ *
SXSW see”
Analytics
s cr
expert review
A/B testing
s shhhh Funnel analysis
sssDogfooding
remote testing Contextual interviews
Beta
click/5sec tests
Focus groups Surveys Show to
David Pogue
*More diplomatically: they have strengths and weaknesses
13. Head in sand Guess
Ask Dave
Ask Enrique
Which method?
Demo at
H ere’s a dirty “Launch and cognitive walkthrough
TheeUsability.testingsFriends kFamily
yeta.l.l. ucn’ *
SXSW see”
Analytics
s cr
expert review
A/B testing
s shhhh Funnel analysis
sssDogfooding
remote testing Contextual interviews
Beta
Focus groups Surveys Especiallytests one
click/5sec this
Show to
David Pogue
*More diplomatically: they have strengths and weaknesses
19. Example Conversion Dashboard
(note: *not* actuals… your mileage may vary)
Stage Conversion Status Conv. Est. Value
% (*not* cost)
Acquisition Visitors -> Site/Widget/Landing Page 60% $.05
(2+ pages, 10+ sec, 1+ clicks = don’t abandon)
Activation “Happy” 1st Visit; Usage/Signup 15% $.25
(clicks/time/pages, email/profile reg, feature usage)
Retention Users Come Back; Multiple Visits 5% $1
(1-3x visits/mo; email/feed open rate / CTR)
Referral Users Refer Others 1% $5
(cust sat >=8; viral K factor > 1; )
Revenue Users Pay / Generate $$$ 2% $50
(first txn, break-even, target profitability)
Link: Metrics for Pirates
20. Re mote ( autom ated)
Usa bility S ucks*
*Remote usability is useful but has strengths and weaknesses
21. Why Remote
(Automated)
Usability Sucks
1. Participant quality
2. Hard to dig deep
3. Need high-fidelity prototype
4. Don’t get to meet fun people
(i.e. miss out on useful context)
22. Why Remote
(Automated)
Usability Sucks
1. Participant quality
Useful tool but
2. Hard to dig deep
dangerous too
3. Need high-fidelity prototype
4. Don’t get to meet fun people
(i.e. miss out on useful context)
23. Live U sability
S ucks*
*Live usability is useful but has strengths and weaknesses
24. Why Live Usability
Sucks
1. Pricey? ($$$ and time)
2. Hard to cover large sample
3. You have to talk to people
25. Usability testing
• Watch your product in action
with a target user
• Follow some tricks to make as
objective as possible
terview bonu s: opportunity
Live in
for m ore generati ve research!
26. Usability Howto
1. Identify research goal -> Scenario
2. Recruit
3. Prepare interview outline, pilot test!
4. Test!
- Intro (welcome/confidential/reassure/thinkaloud)
- Record / take notes
- Debrief
5. Review, GET CODING, and iterate
34. Lean UX questions
1. What gear do I need?
2. How many users? >=0*
3.Which users?
* 2: Ideally, small n and iterate. If no one available, do a
walkthrough!
35. Lean UX questions
1. What gear do I need?
2. How many users? >=0*
3.Which users? Any*
* 2: Ideally, small n and iterate. If no one available, do a
walkthrough! Focus on core interaction flow.
* 3: Start with your neighbour or Enrique, then focus.
46. GO FORTH & TTYFU!
n? Talk to your
Qu estio
ly UX me ntor
f riend
Editor's Notes
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1. None\n2. Doesn’t matter - start small. Key thing, iterate!\n3. Steve Krug: “Recruit loosely and grade on a curve”\n
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1. None\n2. Doesn’t matter - start small. Key thing, iterate!\n3. Steve Krug: “Recruit loosely and grade on a curve”\n
1. None\n2. Doesn’t matter - start small. Key thing, iterate!\n3. Steve Krug: “Recruit loosely and grade on a curve”\n
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1. None\n2. Doesn’t matter - start small. Key thing, iterate!\n3. Steve Krug: “Recruit loosely and grade on a curve”\n
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1. None\n2. Doesn’t matter - start small. Key thing, iterate!\n3. Steve Krug: “Recruit loosely and grade on a curve”\n
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Reassure - no pressure, joke\n
Reassure - no pressure, joke\n
Imagine you are at home, what would you do next?\n