Some time ago, we made a deconstructed version of Morville's UX Honeycomb to remind ourselves how to think about the different qualities of a well designed user experience. It works for us - maybe (just maybe) it'll make sense to you too.
What is UX? Where user experience begins and ends.100 Shapes
What actually is UX? Where does it begin and end?
The problem with ‘UX’ is that it has become a buzzword, a convenient catch-all for a set of issues that UX teams are commonly asked to deal with. We frequently hear ‘UX’ substituted for usability (“we need some UX testing”), user-centred design (“UX process”), wireframes (“when can I see the UX?”). Replacing ‘UX’ with ‘user experience’ in these examples doesn’t work. The idea that the experience of a product or service is affected by more than usability and wireframes is lost, and with it the opportunity to really understand and improve it.
User experience is everywhere
None of the factors listed above fall under the perceived ‘UX’ discipline, some of them are not even within the control of the business, but they are obviously part of the user experience. So, we have a discrepancy between what the UX team is expected to achieve (to define and manage user experience) and their actual remit (to define how users interact with the digital interface).
In order to achieve user experience greatness, every team needs to consider how their decisions affect the user’s experience of the product. Not just the obvious, direct implications for the current screen or process, but subtle effects elsewhere. What expectations does this set? And how is this experience affected by the user expectations set elsewhere?
This presentation explores these themes and the role that UX plays in product development.
What is UX? Where user experience begins and ends.100 Shapes
What actually is UX? Where does it begin and end?
The problem with ‘UX’ is that it has become a buzzword, a convenient catch-all for a set of issues that UX teams are commonly asked to deal with. We frequently hear ‘UX’ substituted for usability (“we need some UX testing”), user-centred design (“UX process”), wireframes (“when can I see the UX?”). Replacing ‘UX’ with ‘user experience’ in these examples doesn’t work. The idea that the experience of a product or service is affected by more than usability and wireframes is lost, and with it the opportunity to really understand and improve it.
User experience is everywhere
None of the factors listed above fall under the perceived ‘UX’ discipline, some of them are not even within the control of the business, but they are obviously part of the user experience. So, we have a discrepancy between what the UX team is expected to achieve (to define and manage user experience) and their actual remit (to define how users interact with the digital interface).
In order to achieve user experience greatness, every team needs to consider how their decisions affect the user’s experience of the product. Not just the obvious, direct implications for the current screen or process, but subtle effects elsewhere. What expectations does this set? And how is this experience affected by the user expectations set elsewhere?
This presentation explores these themes and the role that UX plays in product development.
UX for Startups - Nasscom Product Conclavesaritarora
Hire the best design talent and learn how to work with the designers in a startup.
Also checkout http://uxforstartups.org/ for the video and the handouts.
Kate is a User Experience strategist and designer with a talent for bringing companies and customers closer together through lean strategies, inventive design and participatory practices. Kate’s background spans technology, marketing, interactive media, business management and organizational development.
Wireframes That Work: Designing (Rich Internet) Applicationsgoodfriday
Learn how Cynergy Systems uses "Look First Development" to create great RIA and Desktop applications. See how Cynergy uses rapid iterative prototyping to capture, refine, and elaborate requirements and then build beautiful, desirable software.
June, 2010 Utah Product Management Association presentation, "Creating products that people love" by Steve Ballard, Director of User Experience for attask.com.
Situation Normal Everything Must ChangeSimon Wardley
A very rough and extremely condensed summary of my three hour OSCON 2011 tutorial on business evolution, cloud, new forms of organisational patterns, tactics, and competition.
IUE09 Keynote - feeling: what makes an engaging product?Kumi_Akiyoshi
Visceral experience can change the way people feel, behave and live. How do you go about creating an experience that delights users?
Everyone wants "engaging" and "inspiring" product experiences, but building them is hard. Kumi will sample from her career history, which includes branding creation at Microsoft and future vision work at Adaptive Path, to provide numerous visual examples and her insight into why it's hard and how to get past the difficult situations and achieve success.
Kumi will discuss design leadership strategies for keeping the original vision on track while collaborating with various stakeholders.
UX for Startups - Nasscom Product Conclavesaritarora
Hire the best design talent and learn how to work with the designers in a startup.
Also checkout http://uxforstartups.org/ for the video and the handouts.
Kate is a User Experience strategist and designer with a talent for bringing companies and customers closer together through lean strategies, inventive design and participatory practices. Kate’s background spans technology, marketing, interactive media, business management and organizational development.
Wireframes That Work: Designing (Rich Internet) Applicationsgoodfriday
Learn how Cynergy Systems uses "Look First Development" to create great RIA and Desktop applications. See how Cynergy uses rapid iterative prototyping to capture, refine, and elaborate requirements and then build beautiful, desirable software.
June, 2010 Utah Product Management Association presentation, "Creating products that people love" by Steve Ballard, Director of User Experience for attask.com.
Situation Normal Everything Must ChangeSimon Wardley
A very rough and extremely condensed summary of my three hour OSCON 2011 tutorial on business evolution, cloud, new forms of organisational patterns, tactics, and competition.
IUE09 Keynote - feeling: what makes an engaging product?Kumi_Akiyoshi
Visceral experience can change the way people feel, behave and live. How do you go about creating an experience that delights users?
Everyone wants "engaging" and "inspiring" product experiences, but building them is hard. Kumi will sample from her career history, which includes branding creation at Microsoft and future vision work at Adaptive Path, to provide numerous visual examples and her insight into why it's hard and how to get past the difficult situations and achieve success.
Kumi will discuss design leadership strategies for keeping the original vision on track while collaborating with various stakeholders.
Using real and actual content for your design process will make you achieve 2 things:
1: It gets you started thinking about your users, what you want them to do, what messages will make them do it etc.
2: Your design will be both stunning and supporting the message.
Designers tend to like real content. It might be hard to make it look great sometimes, but the challenge is real and they get to shape the messaging along with the rest of the team.
Social ER forretning - men hvordan får man koblet strategi med taktisk eksekv...Think! Digital
Think! Digital på Sitecore Networked Business, 27. november 2012.
Presentation from Think! Digital on Sitecore's Networked Business Seminar, Copenhagen 27. Nov 2012 (Slides in Danish)
HTML5 er ikke kun en vigtig teknologi, men symbolet på den digital kamp, virsomheder skal kæmpe i browseren. Webben smelter sammen med produktet og fremover skal forretnings- og produktudviklingen ske både fysisk og digitalt.
Foredrag holdt for DIAG-medlemmer mart 2012 og justeret til Slideshare-brug.
Oplæg til strategiseminar om virk.dk og offentlige portaler generelt i 2020.
Sætter spørgsmålstegn ved portalformatet og foreslår grundlæggende ændringer i måden, vi tænker offentlig, digital service på.
Offentliggjort med virk.dk's tilladelse.
Explore the essential graphic design tools and software that can elevate your creative projects. Discover industry favorites and innovative solutions for stunning design results.
Decormart Studio is widely recognized as one of the best interior designers in Bangalore, known for their exceptional design expertise and ability to create stunning, functional spaces. With a strong focus on client preferences and timely project delivery, Decormart Studio has built a solid reputation for their innovative and personalized approach to interior design.
Technoblade The Legacy of a Minecraft Legend.Techno Merch
Technoblade, born Alex on June 1, 1999, was a legendary Minecraft YouTuber known for his sharp wit and exceptional PvP skills. Starting his channel in 2013, he gained nearly 11 million subscribers. His private battle with metastatic sarcoma ended in June 2022, but his enduring legacy continues to inspire millions.
EASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANEFebless Hernane
CapCut is an easy-to-use video editing app perfect for beginners. To start, download and open CapCut on your phone. Tap "New Project" and select the videos or photos you want to edit. You can trim clips by dragging the edges, add text by tapping "Text," and include music by selecting "Audio." Enhance your video with filters and effects from the "Effects" menu. When you're happy with your video, tap the export button to save and share it. CapCut makes video editing simple and fun for everyone!
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
PDF SubmissionDigital Marketing Institute in NoidaPoojaSaini954651
https://www.safalta.com/online-digital-marketing/advance-digital-marketing-training-in-noidaTop Digital Marketing Institute in Noida: Boost Your Career Fast
[3:29 am, 30/05/2024] +91 83818 43552: Safalta Digital Marketing Institute in Noida also provides advanced classes for individuals seeking to develop their expertise and skills in this field. These classes, led by industry experts with vast experience, focus on specific aspects of digital marketing such as advanced SEO strategies, sophisticated content creation techniques, and data-driven analytics.
Visual Style and Aesthetics: Basics of Visual Design
Visual Design for Enterprise Applications
Range of Visual Styles.
Mobile Interfaces:
Challenges and Opportunities of Mobile Design
Approach to Mobile Design
Patterns
5. You know it of
These are
course...
qualities that
USEFUL any good user
experience
USABLE DESIRABLE
must possess.
VALUABLE
a de this,
FINDABLE ACCESSIBLE Peter M orville m e.
it so ma kes sens
and
CREDIBLE We like.
6. But to explain what it takes to
achieve each UX quality, we made
a poster for our wall...
8. an a wful mess!
It’s r ourselves.
and mostly meant fo
(We’ll build it step by step...)
9. So, embarking on a ux design
project, this is what we need to
remember.
10. Good design is about solving
problems by making a lot of
informed choices, using
creativity as the force that moves
us ahead, while we keep the vision
and the objectives in sight.
11. To reach the
The
goodness of the
USEFUL honeycombs
honeycomb is
elements are
one of those USABLE DESIRABLE
qualities of the
objectives.
VALUABLE
product. Not
disciplines.
FINDABLE ACCESSIBLE And they
don’t just
CREDIBLE
happen by
themselves.
13. First - think horisontal
Don’t dive into solving a problem that you
don’t understand.
Remember - a great user experience is much
more than just a pretty or usable interface.
14. For now, The Context
Why? What for? For whom? On which purpose? Strategic.
it’s about
Because the context is important. No
good user experience exists in a
vacuum. Reality matters.
15. The Context
Why? What for? For whom? On which purpose? Strategic.
Do this!
Research business intelligence, market research, strategy, business model, user needs
to be able to obtain these UX qualities
USEFUL VALUABLE FINDABLE
If you want to
achieve this
You need to understand the
business, the market, the user to
achieve usefulness, value and
findability.
16. The Context
Why? What for? For whom? On which purpose? Strategic.
Research business intelligence, market research, strategy, business model, user needs
to be able to obtain these UX qualities
“Know the road” USEFUL VALUABLE FINDABLE
Like you would check out the
road, before you tried to build a
car for it.
(Stupid metaphor, but hey...)
17. The Context
Why? What for? For whom? On which purpose? Strategic.
Research business intelligence, market research, strategy, business model, user needs
to be able to obtain these UX qualities
“Know the road” USEFUL VALUABLE FINDABLE
Only then you can go
vertical. Get into
finding the solution.
Get tactical. Get creative.
18. The Context
Why? What for? For whom? On which purpose? Strategic.
Research business intelligence, market research, strategy, business model, user needs
to be able to obtain these UX qualities
“Know the road” USEFUL VALUABLE FINDABLE
Perform ...to obtain these UX qualities
Interaction design
Information arhictecture USABLE
...to achieve this
The solution
How? Tactical
System Architecture
Logic / code CREDIBLE
Sound platform and technology choices
ACCESSIBLE
DESIRABLE
Do this (well)... The solution is the
tactical answer to the
strategic question...
19. The Context
Why? What for? For whom? On which purpose? Strategic.
Research business intelligence, market research, strategy, business model, user needs
to be able to obtain these UX qualities
“Know the road” USEFUL VALUABLE FINDABLE
Perform ...to obtain these UX qualities “Before you design
Interaction design
Information arhictecture USABLE
the car”
The solution
How? Tactical
System Architecture
Logic / code CREDIBLE
Sound platform and technology choices
ACCESSIBLE
DESIRABLE
like the car is the
tactical solution for a or a certain boat for a
certain kind of water.
certain kind of road Whatever.
20. The Context
Why? What for? For whom? On which purpose? Strategic.
Research business intelligence, market research, strategy, business model, user needs
to be able to obtain these UX qualities
“Know the road” USEFUL VALUABLE FINDABLE
Perform ...to obtain these UX qualities “Before you design
Interaction design
Information arhictecture USABLE
the car”
The solution
How? Tactical
System Architecture
Logic / code CREDIBLE
Sound platform and technology choices
ACCESSIBLE
DESIRABLE
And one more thing...
Out of space... gotta go down
21. Information arhictecture
How? Tactical
The solutio
System Architecture
Logic / code
Sound platform and technology choices
ACCESSIBLE
Drive it! DESIRABLE
Great user experiences
are volatile. They’re
products of their time. 2019
2018
They must constantly 2017
evolve. Do proper To ensure 2016
Anchoring That your solution keeps developing
Roadmapping according to the contect, to provide
Change management awesome user experiences 2015
Organizational tweaks next year... and the next... and the
Measuring next... and the next...
Continuous testing 2014
Minor redesigns
2013
23. Think! Digital is a Copenhagen based,
strategic digital agency, firmly rooted in the
tradition of user experience design.
Digital is business.
facebook.com/thinkdigitaldk
twitter.com/thinkdigital.dk