Katrina L. Jones has over 10 years of experience in project coordination, administrative support, accounting, and payroll management. She currently works as a Regulatory Compliance Coordinator for Video Gaming Technologies where she ensures regulatory requirements are met and provides support to the compliance team. Prior to this role, she held other coordinator and specialist roles within the company. Jones also has experience in accounting, event planning, and administrative assistance from previous roles. She has a track record of efficiently managing complex operations, meeting deadlines, and improving processes.

1. Katrina L. Jones
504 W Yuma St, Broken Arrow, Oklahoma 74011 | (918) 899.0485 | katrina.jones@vgt.net
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SUMMARYOF QUALIFICATIONS
Skilledand dedicated Project Coordinator, Office Manager, Accounting Clerk, and Payroll Manager with extensive
experience in the coordination, planning, and support of daily operational and administrative functions.
 Proven track record of accurately completing research, reporting, and business-developmentefforts
within budget requirements.
 Adept at developingand maintaining detailedadministrative and procedural processes that reduce
redundancy, improve accuracy and efficiency,and achieve organizational objectives.
 Highly focused and results-orientedin managing complex, deadline-drivenoperations; able to identify
goals and prioritiesand resolve issuesin initial stages.
SKILLS
Detail Oriented
Project Leadership
Troubleshooting
Account Management
Process Improvement
Strategic Planning
Analytical
Customer Service
Process Development
Flexible
Teamwork
Microsoft Office
PROFESSIONAL EXPERIENCE
VIDEO GAMING TECHNOLOGIES – Tulsa, Oklahoma 2013 to Present
Promoted to Regulatory Compliance Coordinator III – May 2016 – Current
 Provide Regulatory customers with required documents and software, while ensuring that Gaming
Compliance adheres to Regulatory customer requirements.
 Provide support and information to Compliance Project Managers.
 Assist in coordinating the daily activitiesof the Regulatory Compliance Coordinators
 Quality control reviewerfor Regulatory Compliance Coordinator I and II.
 Answer and respond to customer inquiriesregarding required documents and software.
 Generate weekly,monthly, and quarterly reports in an easily comprehendible format for upper
management analysis.
 Perform quality reviewson all external documents communicated to customers.
 Attend daily review calls and any weeklyand monthly relevant stakeholder and team meetings.
 Data entry into the Compliance Ticketing System, Gaming Distributions, Software Tracking and other
tracking documents utilizedby Gaming Compliance
Promoted to Sales Support Specialist III – May 2014 – May 2016
 Primary source for all VGT sales orders and requirement gathering during project initiation.
 Liaison with Sales Account Manager, FieldEngineers, and Field Supervisors to coordinate information
between customer sites and the organization.
 Develop, organize, and maintain schedule working with Sales Account Manager, FieldEngineers, and
FieldSupervisors.
 Create highly detailedorders to comply with State, Federal, and Tribal regulations.

2.  Answer and respond to customer inquiriesregarding orders and/or services.
 Generate weekly, monthly, and quarterly reports in an easily comprehendible format for Account Sales
Manager and upper management analysis.
 Conduct and organize training of new associates within the department.
Service Support Specialist III – June 2013 – May 2014
 Provided high-level support to all associates within VGT by research, data input and maintenance in the
Dynamics GP System.
 Managed all aspects of fieldplayer terminal audits.
 Managed and audited service calls and supporting documentation for department.
 Lead project management responsibilitiesassociated with FieldPlayer Terminal Audit.
 Collaborate with other departments to confirm processes and data integrity.
 Trained associates on all aspects of the Support position, as well as associated processes.
 Ensured accuracy of over 25 records, affecting several internal customers, on a weeklybasis.
AMERICAN METAL FABRICATION – Ponca City, Oklahoma 2012 to 2012
Accounting Assistant
 Managed payroll, accounts payable, and human resource functions for a multistate company with over
50 associates.
 Maintained and made necessary adjustments to over 75 records and/or logs such as journals,
payroll/time reports on a weeklybases.
 Entered payroll data, kept and maintained payroll, as well as all new hire and existingemployee data
including wage information, W-4, I-9, attendance records, etc.
SCHATZPUBLISHINGCOMPANY – Blackwell, Oklahoma 2009 to 2010
Event/Project Coordinator
 Supervised print and multimedia projects, as well as planned a variety of regional and national events
and meetings for a company that serviced over 30 government agencies.
 Maintained record of project status, deadlines,and list of project leads working on each project.
 Communicated with the customer in person, by email, and by phone to provide status updates, samples,
etc.
TULSA PUBLIC SCHOOLS – Tulsa, Oklahoma 2005 to 2007
Administrative Assistant/Office Manager
 Prepared and completed statistical reports, financial analysis, and budgets on an annual basis.
 Created a consistent communication process to ensure staff, students, parents, community, and upper
level administration receivedimportant information and data.
 Coordinated over twenty events that involved outside vendors, businesses, and community leaders.

3. EDUCATION
Northern Oklahoma College 2009
Associates Degree in Science
Northern Oklahoma College 2009
Associates Degree in Elementary Education