This document discusses how telecommunications companies (telcos) are exploring two-sided markets as their traditional business model comes under threat from digital innovators. It outlines how telcos operated as one-sided markets (Telco 1.0) but are now recognizing opportunities in two-sided markets (Telco 2.0) by opening their networks as platforms. Telcos have valuable customer and network data assets that could be leveraged in two-sided models, similar to how companies like Google and Amazon have benefited, but telcos need to act quickly to transition before losing further ground.
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What types of companies are the worldโs top telcos looking to partner with? This yearโs TC3 service provider keynote presenters told the 400+ executive attendees more about their external innovation focuses for 2015 โ they highlighted their innovation programs throughout the ecosystem, opened the door to discuss opportunities for their larger vendor partners, and met entrepreneurs and developers who had potential value to contribute to their networks.
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I presented at a recent sales conference for a large security / IT solution provider on the evolution of the telco industry and the role security and protection plays in that evolution.
In summary: customer data, trust, security and protection are critical for operators to get right in this emerging environment.
Operators need an integrated security and protection layer, not point solutions for each service as is the case today. Protection from malware across all network services e.g. IP, SMS, MMS, WAP push, widgets, apps, etc. Protection in the network, in devices and in services.
SDP vendors need integrated security solution across network, services and end-points, which means a partnership with security / IT providers is key. Its a rapidly growing problem as its a highly profitable and more importantly safe criminal business compared to drugs smuggling or prostitution; hence a specialist security/protection partner is essential.
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From the Telco 2.0 Initiative (www.telco2research.com): Next generation telco business models and strategic growth opportunities. Latest core slide set. Contact@telco2.net
Check the infographic on our blog: http://www.euroitgroup.com/telecom-2020-infographic/
The telecom industry will continue to play a central role in addressing a whole range of social, economic challenges or issues. โBy working together, the mobile industry is truly connecting everyone and everything to a better future. That must be at the forefront in everything we do role of mobile technology in improving tomorrowโs societyโ.
I'd appreciate if you leave a comment on the slideshow. You are free to use to use the information as long as you mention the source although I would not be able to share the originals with you since it is not under my ownership alone.
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How will the Telcom industry evolve over the next five years? Will telcom providers strategies be proactive or protective? Our research suggests four plausible scenarios and the events that would signal their unfolding. More important, we outline the characteristics of companies most likely to succeed in each of these possible futures.
Comarch Technology Review provides expert commentary and analysis on current trends shaping the telecommunications market, as well as insight on how to solve problems most commonly faced by telecom operators.
This unique and comprehensive publication is written by our specialists with expertise in various fields, ranging from BSS and OSS to VAS and professional services.
I presented at a recent sales conference for a large security / IT solution provider on the evolution of the telco industry and the role security and protection plays in that evolution.
In summary: customer data, trust, security and protection are critical for operators to get right in this emerging environment.
Operators need an integrated security and protection layer, not point solutions for each service as is the case today. Protection from malware across all network services e.g. IP, SMS, MMS, WAP push, widgets, apps, etc. Protection in the network, in devices and in services.
SDP vendors need integrated security solution across network, services and end-points, which means a partnership with security / IT providers is key. Its a rapidly growing problem as its a highly profitable and more importantly safe criminal business compared to drugs smuggling or prostitution; hence a specialist security/protection partner is essential.
Telco2 business models and opportunities briefing may 2013Simon Torrance
ย
From the Telco 2.0 Initiative (www.telco2research.com): Next generation telco business models and strategic growth opportunities. Latest core slide set. Contact@telco2.net
Check the infographic on our blog: http://www.euroitgroup.com/telecom-2020-infographic/
The telecom industry will continue to play a central role in addressing a whole range of social, economic challenges or issues. โBy working together, the mobile industry is truly connecting everyone and everything to a better future. That must be at the forefront in everything we do role of mobile technology in improving tomorrowโs societyโ.
I'd appreciate if you leave a comment on the slideshow. You are free to use to use the information as long as you mention the source although I would not be able to share the originals with you since it is not under my ownership alone.
A look at the disruption in the Telecommunications industry by multiple startups. Covering the conditions that created the opportunity for new entrants, their common traits, and the take aways for entrepreneurs.
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ย
How will the Telcom industry evolve over the next five years? Will telcom providers strategies be proactive or protective? Our research suggests four plausible scenarios and the events that would signal their unfolding. More important, we outline the characteristics of companies most likely to succeed in each of these possible futures.
Comarch Technology Review provides expert commentary and analysis on current trends shaping the telecommunications market, as well as insight on how to solve problems most commonly faced by telecom operators.
This unique and comprehensive publication is written by our specialists with expertise in various fields, ranging from BSS and OSS to VAS and professional services.
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"๐ฉ๐ฌ๐ฎ๐ผ๐ต ๐พ๐ฐ๐ป๐ฏ ๐ป๐ฑ ๐ฐ๐บ ๐ฏ๐จ๐ณ๐ญ ๐ซ๐ถ๐ต๐ฌ"
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๐๐ ๐๐จ๐ฆ๐ฌ provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
โญ ๐ ๐๐๐ญ๐ฎ๐ซ๐๐ ๐ฉ๐ซ๐จ๐ฃ๐๐๐ญ๐ฌ:
โข 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
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Telco 2.0 - Exploring Multisided Models
1. Click to edit Master title style
Telco 2.0 โ Exploring 2 Sided Markets
Why Telcoโs are up in arms against Google, Skype, Apple
Presenter: Vishal
2. Agenda
Telco Markets, 1 Sided Market
Telco 1.0 Characteristics and Operational View
Emergence of Web 2.0, The Long Tail Phenomenon
Define 2 Sided Market, Example โ Google, ???
Define 2-Sided Telco, Telco2.0
Telco 2.0 Platform Offerings โ Distribution, B2B B2C VAS
Telcoโs Latent Data Exploits
Why Google Envies Operators, Matured Telcoโs Status
4. Traditional Market
Value moves from Left to Right
Growth beyond some point usually leads to diminishing returns. Profit
contribution is maximum when Marginal Cost = Marginal Revenue
Cost Revenue
Suppliers Price Advertise
Create Move Distribute Service Customers
(wholesale) (Retail) or Promote
Upstream Value Chain Downstream
Source: Strategies for 2 Sided Markets, Thomas Eisenmann, HBR
6. Telco 1.0 Characteristics
Mass Market
Regular Business Model - Per minute, Flat rate
Applications - Voice, SMS
Technologies - Intelligent Networks, SS7
7. Telco 1.5
Late 90โs to earlier in decade
Applications - Content, VAS
Technologies - JAIN - Java API for Networks
Revenue - Via Walled Gardens, Closed Systems
8. Telco 1.0 Operational View
Millions in CAPEX and OPEX
Silo'd services delivery, Technology stack built ground-up
Many integration touch-points, High maintenance
Limited flexibility
Oriented towards single services, Resource-intensive
Limited new deployments per year
Long development cycles
Time-to-market, and profit, for delivering new services
9. Emergence of Web 2.0
Architecture of Participation - engaged users,
3Cโs - Community, Collaboration, Conversations
Continuous Improvement - fail fast, Be in Beta..
Web as a Platform - Services not packaged Softw
Users in control of UI -Rich UI (AJAX)
Data transformability- Remixabilty of data (RSS
Data is the King
Cost effective scalability
10. Over 100 million users access Facebook from a mobile device
More than the combined population of Spain and Argentina - Facebook.com
12. Telco 1.0 vs Web 2.0
Revenue Share Telco Web 2.0
Services
Platform
Core Network
Access Network
Licenses
Market Growth Low Rapid
Web2.0 - Inverse Revenue Model, higher profits, higher growth
Telcoโs provide customer access and who owns them -???
13. Revenues: The First 9 Years
Six Times larger in 9 yrs in comparison to largest mobile operator
$18
$16 Google, $17b
$14
$12
Billions
$10
$8
$6
$4
$2
$- Vodafone, $3b
1 2 3 4 5 6 7 8
Years After Inception 9
Source: STL Partners, Telco2.0
14. Telco1.0 Service Delivery
Equipment
Telco
Vendor
Service
Provider Consumer
Source: DSP IP , Telco2.0
15. Future Service Delivery
Service Consumer
Provider
Equipment
Telco
Vendor
Source: DSP IP , Telco2.0
17. The Long Tail
Where is the opportunity -???
Head
Abundance
Popularity
Tail
New Market Place
Services/Products
Source: The Long Tail, Chris Anderson
18. The Long Tail
Head
Telco 1.0
Popularity
Telco 1.5 Tail
Telco 2.0
Services/Products
Source: The Long Tail, Chris Anderson
20. 2 Sided Market
Value moves in both directions, Left to Right and Right to Left
Marginal Revenue and Profit contribution is always increasing as user base
grows Network effect leads to economies of scale
Upstream Downstream
Customers PLATFORM Customers
Revenue Value Chain Revenue
Source: Strategies for 2 Sided Markets, Thomas Eisenmann, HBR
21. Example 2 Sided Market
Massive Investment in Google Platform
Google Indexes 20B+ pages
Free Product for
Cheap Adverting for Low Cost Per
End Users
Brands Transaction
(subsidised)
Google Platform
Source: STL Partners, Telco2.0
22. Other 2 Sided Markets
Company Industry Type Platform Type
Google Web Search/Advertising Audience Builder
Amazon (ebay, Trading E-Retailer Matchmaker
Post)
Monster (Seek) Recruitment Matchmaker
iTunes Music Matchmaker
Betfair Gambling (betting) Matchmaker
AP Moller-Maersk Logistics Cost Sharing
Source: STL Partners, Telco2.0
23. 2 Sided Telco
Upstream Customers Downstream Customers
Developers, Content
Owners
Millions of
Retailers, Utilities Customers
B2B2C, VAS
Government
Telco Platform
Brand Advertisers Thousand of
Distribution Segments (SMEโs
Media, Finance Enterprises, Public
Sector)
Telco - Retail
Source: STL Partners, Telco2.0
Source: STL Partners, Telco2.0
24. The Long Tail
Telco1.0 - carriers controlled the network as well as the user experiences
Telco2.0 - carriers open up the network as well as the innovation
Service
Bundles
Voice
Revenue
Hosting
Broad-
band New Services Expanded Offerings
Managed Services, Unified Comm, Cloud (SAAS, IAAS)
Subscribers
Source: The Long Tail, Chris Anderson
25. Telco 2.0
Market - many niche markets
Services - Personalised
Technologies - Telco web services, (open API - SOA), meshups, blended
Revenue - Open Gardens, Connect to 3rd parties (mesh up)
28. B2B B2C, VAS
Advertising via upstream customers, if downside customer clicks,
operators wont participate in it, but will report it
29. Telco's have many Valuable but Latent Data Assets
Address Gender Bad debt Demographics Bank School
MY PERSONAL MY
MY CREDIT
DATA RELATIONSHIPS
Name Profile
Preferences Average balance Workplace Friends
SIM SoftSIM Browsing History
MY
MY DEVICES
INTERACTIONS
Device details Serial Number .mobi domains QR Codes
Number SIP address Location Presence Pictures Videos
MY IDENTIFIERS MY CONTEXT MY STUFF
Email IP Address Roaming On/Off Address Book Calendar
Source: STL Partners, Telco2.0
30. B2B B2C, VAS Offerings
Advertising,
Identity,
Marketing Services
Authentication & e-Commerce Sales
& Business
Security
Intelligence
Order Fulfilment -
Order Fulfilment -
Online (Electronic Billing & Payments
Offline
content)
Customer Support
Source: STL Partners, Telco2.0
31. Telco 2.0 Platform
Customer Core
B2B Capabilities
Upstream & Products (for Downstream
Platform Enablers or
Customers Network Distribution Customers
Services Process
Data Platform)
Identity, Auth Personal
The needs of & Security
and interfaces Voice &
Mktg, Adv Device Devices
with other Mesgng Millions of
& BI
industries has Customers
been on neglect Identifiers
Channel Partners
Channel Partners
e-Comm Sales
side.
Order Fulfill Context
Some activity APIs Network Data
Offline
has been done Content
with developers Order Fulfill Thousand of
by individual Online Segments
operators (by
Interactions
Billing & (SMEโs
MMA, GSMA Broad
Payments Relationships Enterprises,
and individual IT Band
operators) and Public Sector)
Customer Care Access
with Media (by Financials
MEF and others)
New Commercial Models
Source: STL Partners, Telco2.0
Source: STL Partners, Telco2.0
32. PayPal - Billing & Payments
Merchant Consumer
Paypal Rev($ Billions)
1.84
1.40
1.00
0.68
2004 2005 2006 2007
Customer and Merchant data never leaves Paypal
Source: STL Partners, Telco2.0
33. Google Envies Operators
Scale around communications and billing MY PERSONAL MY
DATA RELATIONSHIPS
Scale around retail sales and customer care
Data - lots & lots of data, Limited Knowledge of customer MY DEVICES MY INTERACTIONS
Weak!!
MY IDENTIFIERS MY STUFF
MY CONTEXT MY CREDIT
Source: STL Partners, Telco2.0
34. Matured Telco's
Architecture Maturity
Business Standardised Optimised Business
Silos Technology Core Modularity
Global Flexibility
High Flexibility
Local Flexibility
Low Flexibility
Source: 2005 MIT Sloan Center For Information Systems Research
35. Summary
Telcoโs traditional business model is under threat
Innovation by digital companies like Skype driving Telcoโs to re-invent
Multi sided model on a Digital platforms has a lot of promise
Telcosโ are well positioned to leverage Multi sided model but time is running out