The document discusses several global telco trends for 2013, including HTML5 and billing, user experience convergence, voice over LTE (VoLTE), bring your own device (BYOD) and mobile device management (MDM), net neutrality, big data, cloud computing, machine-to-machine (M2M), and fixed-mobile unification. Key points discussed are the opportunities for telcos in cloud services, making voice applications more diverse on LTE networks, helping small and medium enterprises through cloud services, and deciding how to participate in the growing M2M market.
Check the infographic on our blog: http://www.euroitgroup.com/telecom-2020-infographic/
The telecom industry will continue to play a central role in addressing a whole range of social, economic challenges or issues. “By working together, the mobile industry is truly connecting everyone and everything to a better future. That must be at the forefront in everything we do role of mobile technology in improving tomorrow’s society”.
Why Telcos need to embrace Digital Transformation nowEricsson
Check out this informative IDC Executive Brief for CSPs looking to become digitalized.
Read about the changing ICT market, gain some insights on how to manage and implement your digital transformation vision, and learn how Ericsson can help through its advisory services, OSS/BSS portfolio and proven experience in large scale transformation projects.
Check the infographic on our blog: http://www.euroitgroup.com/telecom-2020-infographic/
The telecom industry will continue to play a central role in addressing a whole range of social, economic challenges or issues. “By working together, the mobile industry is truly connecting everyone and everything to a better future. That must be at the forefront in everything we do role of mobile technology in improving tomorrow’s society”.
Why Telcos need to embrace Digital Transformation nowEricsson
Check out this informative IDC Executive Brief for CSPs looking to become digitalized.
Read about the changing ICT market, gain some insights on how to manage and implement your digital transformation vision, and learn how Ericsson can help through its advisory services, OSS/BSS portfolio and proven experience in large scale transformation projects.
I presented at a recent sales conference for a large security / IT solution provider on the evolution of the telco industry and the role security and protection plays in that evolution.
In summary: customer data, trust, security and protection are critical for operators to get right in this emerging environment.
Operators need an integrated security and protection layer, not point solutions for each service as is the case today. Protection from malware across all network services e.g. IP, SMS, MMS, WAP push, widgets, apps, etc. Protection in the network, in devices and in services.
SDP vendors need integrated security solution across network, services and end-points, which means a partnership with security / IT providers is key. Its a rapidly growing problem as its a highly profitable and more importantly safe criminal business compared to drugs smuggling or prostitution; hence a specialist security/protection partner is essential.
Telco2 business models and opportunities briefing may 2013Simon Torrance
From the Telco 2.0 Initiative (www.telco2research.com): Next generation telco business models and strategic growth opportunities. Latest core slide set. Contact@telco2.net
The Telco Innovation Toolbox: Economic Models for Managing Disruption and Rei...Ericsson Russia
Как операторам справится со стремительно меняющимся рынком и усиливающимся влиянием OTT игроков?
В отчете: составляющие успешной экосистемы; асиметричная конкуренция с OTT; во что обойдется ожидание развития событий; методы планирования работы в условиях неопределенности; API как канал дистрибуции; API как способ построения экосистемы вокруг традиционных операторских сервисов;
/Подготовлено Vision Mobile совместно с Ericsson/
Telecom 2020: Preparing for a very different futureRob Van Den Dam
Mega market and technological trends are creating a very new world for consumers, businesses and markets as a whole. A potential role for communications service providers in this new world charts a path to growth
Digital transformation for 2020 and beyondSarhan, Ahmed
The 2017 global telecommunications study has been conducted by EY to monitor and evaluate the evolving views of leaders across the global telecommunications industry.
This latest survey forms part of EY’s ongoing series of global telecommunications studies.
I'd appreciate if you leave a comment on the slideshow. You are free to use to use the information as long as you mention the source although I would not be able to share the originals with you since it is not under my ownership alone.
Microsoft Telecommunications Newsletter | May 2021Rick Lievano
In almost every conversation, I’m astounded by the amount of folks who mention the recent disruption that’s occurred in this industry. As the old adage goes: “…the only constant has been change.” Digital disruption has fueled digital transformation, and with the proliferation of companies offering broader arrays of services, enterprises are scrambling to keep up and offer newer and better things.
There’s been major consolidation across Telco and Media, and the fight for audience and revenue is more fierce than ever. As we have seen in these last few weeks, there have been industry changing merger talks between Warner Media and Discovery, Bouygues and M6 Groupe from Bertelsmann, and even Amazon and MGM. While we’re proud and confident in our most recent acquisitions, it’s safe to say that the competition is heating up.
Telecom strategy review 2015: Europe (part 2)tmtventure
Orange SA, Telenor Group, Vimpelcom, Vodafone, Deustche Telecom, Telefonica and other leading European telecommunication companies.
2nd part of global telecoms strategy review. Total companies to be reviewed is about 16-18. We looked through their reports, interviews and made our own view on their strategy.
Feel free to contact us with your commentary or if you've found any mistakes.
Evolving Service Provider Business ModelsYankee Group
The irrational exuberance of the Enron era led many communications service providers (CSPs) to financial ruin, and paying penance for past excesses consumed the first decade of the 21st century. But Yankee Group argues that it's time to shed the hair shirt.
Despite a crowded competitive environment, new business models are emerging to lead CSPs into a vibrant future. However, CSPs must have the courage to transform. Hard decisions about what is core and non-core are required.
In this webinar, Yankee Group VP and Senior Research Fellow Camille Mendler explores the ever-evolving CSP business model.
Real-time Communications Catching the Next WaveDialogic Inc.
A presentation by Pamela Clark-Dickson, Practice Leader of Digital Communications and Social Networking at Ovum, from the London Dialogic Application 2 Innovation (A2I) Summit, collocated with TechXLR8.
The way in which consumers communicate has changed iteratively and irrevocably since the turn of the 21st century. Today, the focus is shifting from smart-phones and social media to automation of communications via artificial intelligence and chat bots. This session explores the next wave of convergence between AI, Chat bots, IoT and customer engagement.
Information Technology that drives growth in Telecommunications.pdfAnil
The relationship between IT and Telecom
Today, telecommunications has evolved to facilitate communication through computers, cloud-based technology, and similar other advanced IT technologies that were unimaginable even a decade ago. People no longer need to be in the office to connect with their teammates, VoIP systems can be integrated with an app to make connections quicker! Thus, enabling a tech-savvy ecosystem that facilitates improved employee experience and higher productivity for a business.
Role of IT in the Telecom Industry:
1. Cloud Computing
Cloud networking inherently simplifies and speeds up networking functionalities through the use of virtual routers, bridges, and adapters. Telecoms are leveraging this property of cloud computing to create Virtualized Radio Access Networks (vRAN) facilitating agility, flexibility, and efficiency in mobile networks.
2. Artificial Intelligence (AI) and Machine Learning (ML)
Three out of four business executives believe that AI will drive efficiency in the future says Harvard Business Review (HBR). Innovative and forward-facing providers are already pairing AI with ML and other emerging technologies to improve learning, optimize performance, and enhance consumer satisfaction. The role of IT-based services like data science and analytics, in the telecom industry, is what brings services like customized UX and predictive maintenance to end-users.
3. Natural Language Processing (NLP)
For every minute a customer waits to resolve their problem, the Consumer Service Index (CSI) takes a dive. Walmart resolved this issue with the help of NLP powered by telecom services. Their bot now resolves up to 90% of consumer queries.
Information Technology that drives growth in Telecommunications.pdfAnil
Artificial Intelligence and Virtual Reality are no longer the realms of fiction. They are the present and the future. As we surge forward into a new decade, the telecom industry is experiencing unprecedented technology-driven growth and transformation.
I presented at a recent sales conference for a large security / IT solution provider on the evolution of the telco industry and the role security and protection plays in that evolution.
In summary: customer data, trust, security and protection are critical for operators to get right in this emerging environment.
Operators need an integrated security and protection layer, not point solutions for each service as is the case today. Protection from malware across all network services e.g. IP, SMS, MMS, WAP push, widgets, apps, etc. Protection in the network, in devices and in services.
SDP vendors need integrated security solution across network, services and end-points, which means a partnership with security / IT providers is key. Its a rapidly growing problem as its a highly profitable and more importantly safe criminal business compared to drugs smuggling or prostitution; hence a specialist security/protection partner is essential.
Telco2 business models and opportunities briefing may 2013Simon Torrance
From the Telco 2.0 Initiative (www.telco2research.com): Next generation telco business models and strategic growth opportunities. Latest core slide set. Contact@telco2.net
The Telco Innovation Toolbox: Economic Models for Managing Disruption and Rei...Ericsson Russia
Как операторам справится со стремительно меняющимся рынком и усиливающимся влиянием OTT игроков?
В отчете: составляющие успешной экосистемы; асиметричная конкуренция с OTT; во что обойдется ожидание развития событий; методы планирования работы в условиях неопределенности; API как канал дистрибуции; API как способ построения экосистемы вокруг традиционных операторских сервисов;
/Подготовлено Vision Mobile совместно с Ericsson/
Telecom 2020: Preparing for a very different futureRob Van Den Dam
Mega market and technological trends are creating a very new world for consumers, businesses and markets as a whole. A potential role for communications service providers in this new world charts a path to growth
Digital transformation for 2020 and beyondSarhan, Ahmed
The 2017 global telecommunications study has been conducted by EY to monitor and evaluate the evolving views of leaders across the global telecommunications industry.
This latest survey forms part of EY’s ongoing series of global telecommunications studies.
I'd appreciate if you leave a comment on the slideshow. You are free to use to use the information as long as you mention the source although I would not be able to share the originals with you since it is not under my ownership alone.
Microsoft Telecommunications Newsletter | May 2021Rick Lievano
In almost every conversation, I’m astounded by the amount of folks who mention the recent disruption that’s occurred in this industry. As the old adage goes: “…the only constant has been change.” Digital disruption has fueled digital transformation, and with the proliferation of companies offering broader arrays of services, enterprises are scrambling to keep up and offer newer and better things.
There’s been major consolidation across Telco and Media, and the fight for audience and revenue is more fierce than ever. As we have seen in these last few weeks, there have been industry changing merger talks between Warner Media and Discovery, Bouygues and M6 Groupe from Bertelsmann, and even Amazon and MGM. While we’re proud and confident in our most recent acquisitions, it’s safe to say that the competition is heating up.
Telecom strategy review 2015: Europe (part 2)tmtventure
Orange SA, Telenor Group, Vimpelcom, Vodafone, Deustche Telecom, Telefonica and other leading European telecommunication companies.
2nd part of global telecoms strategy review. Total companies to be reviewed is about 16-18. We looked through their reports, interviews and made our own view on their strategy.
Feel free to contact us with your commentary or if you've found any mistakes.
Evolving Service Provider Business ModelsYankee Group
The irrational exuberance of the Enron era led many communications service providers (CSPs) to financial ruin, and paying penance for past excesses consumed the first decade of the 21st century. But Yankee Group argues that it's time to shed the hair shirt.
Despite a crowded competitive environment, new business models are emerging to lead CSPs into a vibrant future. However, CSPs must have the courage to transform. Hard decisions about what is core and non-core are required.
In this webinar, Yankee Group VP and Senior Research Fellow Camille Mendler explores the ever-evolving CSP business model.
Real-time Communications Catching the Next WaveDialogic Inc.
A presentation by Pamela Clark-Dickson, Practice Leader of Digital Communications and Social Networking at Ovum, from the London Dialogic Application 2 Innovation (A2I) Summit, collocated with TechXLR8.
The way in which consumers communicate has changed iteratively and irrevocably since the turn of the 21st century. Today, the focus is shifting from smart-phones and social media to automation of communications via artificial intelligence and chat bots. This session explores the next wave of convergence between AI, Chat bots, IoT and customer engagement.
Information Technology that drives growth in Telecommunications.pdfAnil
The relationship between IT and Telecom
Today, telecommunications has evolved to facilitate communication through computers, cloud-based technology, and similar other advanced IT technologies that were unimaginable even a decade ago. People no longer need to be in the office to connect with their teammates, VoIP systems can be integrated with an app to make connections quicker! Thus, enabling a tech-savvy ecosystem that facilitates improved employee experience and higher productivity for a business.
Role of IT in the Telecom Industry:
1. Cloud Computing
Cloud networking inherently simplifies and speeds up networking functionalities through the use of virtual routers, bridges, and adapters. Telecoms are leveraging this property of cloud computing to create Virtualized Radio Access Networks (vRAN) facilitating agility, flexibility, and efficiency in mobile networks.
2. Artificial Intelligence (AI) and Machine Learning (ML)
Three out of four business executives believe that AI will drive efficiency in the future says Harvard Business Review (HBR). Innovative and forward-facing providers are already pairing AI with ML and other emerging technologies to improve learning, optimize performance, and enhance consumer satisfaction. The role of IT-based services like data science and analytics, in the telecom industry, is what brings services like customized UX and predictive maintenance to end-users.
3. Natural Language Processing (NLP)
For every minute a customer waits to resolve their problem, the Consumer Service Index (CSI) takes a dive. Walmart resolved this issue with the help of NLP powered by telecom services. Their bot now resolves up to 90% of consumer queries.
Information Technology that drives growth in Telecommunications.pdfAnil
Artificial Intelligence and Virtual Reality are no longer the realms of fiction. They are the present and the future. As we surge forward into a new decade, the telecom industry is experiencing unprecedented technology-driven growth and transformation.
The telecom industry never stands still, and new innovations, as well as external factors, are driving continuous change. Here we look at the five biggest telecom trends in 2023.
Microsoft Telecommunications Newsletter | September 2021Rick Lievano
Monetizing the edge continues to be a top priority for telcos, and not a day goes by where we don’t have a meaningful conversation on the topic with a telco partner. While the edge’s killer app continues to elude the industry, private mobile networks and video analytics are quickly becoming the critical building blocks for bringing it to market – whatever it is.
So where can you learn more about monetizing the edge? The TM Forum Digital Transformation World Series 2021 provides a collaborative environment for operators and suppliers to come together, share ideas, and solve the industry’s toughest problems. Microsoft is an active participant in this year’s event, sharing best practices, successes, and industry insights across wide-ranging areas including edge, artificial intelligence, cloud transformation, and customer experience.
See the Events section for details on how Microsoft is participating at this year’s show. We look forward to seeing you virtually at the event!
A 2004 report I wrote for a global handset manufacturer on how to survive in an over-the-top world. Whilst I didn't get everything right, and I would present it differently today, it was pretty insightful for its time.
In this presentation, Manoj introduces the concept of SMAC and discusses technological as well as platform trends. Manoj's interest area lies in cloud computing because of advantages in cost reduction and scalability.
Microsoft Telecommunications Industry Newsletter | September 2019Rick Lievano
The Microsoft Worldwide Telecommunications Industry team is pleased to share with you the September 2019 Telecommunications Industry Newsletter, available to both internal and external audiences. We encourage you to share it with your colleagues and distribute it to your customers and partners as appropriate. As always, we welcome your input, feedback, and suggestions!
The business alchemy of the IoT. The M2M/IoT community
is now carrying out a transformation, turning silicon, copper, rare earth elements and the airy ether of the radio spectrum into new products, services, business models and profits.
Cloud computing, along with mobility increasing percolation of broadband, is aiding the creation of a networked society. Moving towards a digitally connected world, telecom operators have a unique opportunity to position themselves and capitalise the growth of cloud services – both as service providers and adopters of the technology.
Microsoft Telecommunications Industry News | April 2021Rick Lievano
I’m amazed to see our tremendous growth in the industry in this quarter. There’s plenty to be optimistic
about. With COVID vaccines readily available to more and more people worldwide in the coming months,
we will hopefully begin transitioning back to the post-COVID landscape. I know I’m not alone when I say
that I can’t wait to get back into in person customer and partner meetings. We’re forging ahead with
getting customers ready for the new normal. Proud to see TIM Brazil to move 100% of their datacenters to
the cloud.
If one thing’s for sure, organizations in the telco space have transformed rapidly in this unprecedented
year. I’m excited to share The Network, Microsoft’s newest podcast series focused on digital resilience and
acceleration of technology for the telco industry, with stories from business leaders around the globe.
Comarch Technology Review provides expert commentary and analysis on current trends shaping the telecommunications market, as well as insight on how to solve problems most commonly faced by telecom operators.
This unique and comprehensive publication is written by our specialists with expertise in various fields, ranging from BSS and OSS to VAS and professional services.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
UiPath Test Automation using UiPath Test Suite series, part 4
Telecom Trends on B2B - 2013
1. Global Telco Trends in B2B - 2013
Alper Celik
LinkedIn: http://www.linkedin.com/in/alpercelik
Predictions and ideas presented herein are my personal
view and nothing to do with my employer
2. Telco B2B Trends 2013
HTML5 and billing on behalf
for Telcos and why web is waiting for a
new leader
Convergence of User
Experience the next frontier for
Telco differentiation
The future of voice - LTE
From fix telephony to diversity of use cases and
VoLTE.
Bring your own device and MDM
are two opportunities for Telcos
Net Neutrality
Telcos lobbying to gain more from the OTT
players.
Big Data how to make money on the
data analytics and storage of it
Fix Mobile Unification
Full service mobility irrespective of device and
integrated call management for both mobile
and fix.
Cloud Computing getting
communication and collaboration solutions
from a single source will help SMEs to
reduce their ICT pain points.
M2M billions of connected objects
3. Megatrends in Telco
2013-05-313
Theme As is Conclusion Leaders to follow
Net neutrality
Telecom operators are lobbying regulators
to relax net neutrality rules, which have
allowed internet companies to profit from
high-speed broadband infrastructure
without having to pay for it.
We hope that regulators will have no choice
but to allow operators and internet companies
to come to commercial charging arrangement
in order to encourage broadband investment.
Likely to happen in Europe
and the US first, where mobile
bandwidth shortages are acute
Cloud
In pursuit of growth, many operators are
acquiring cloud services companies to
cash in on the cloud wave.
Telecom operators have a unique value
proposition targetting SMEs. Being a local
trusted partner to SMEs will give an
opportunity for Telcos.
Deutsche Telekom, KPN,
SK Telecom, Verizon
VoLTE and Voice
Century-old assumptions of telephony are
challenged and voice will be reinvented as
new applications that are no longer
recognizable as phone calls
Leading operators in the UK, USA,
Scandinavia are all testing the VoLTE and we
believe Telcos should not miss the voice
opportunity coming with LTE.
S. Korean, Japanees and
American Telcos
Big Data
90% of stored data in the world has been
created in the last two years. Much of it is
unstructured and generated automatically
from machine-to-machine (M2M). There is
a market for real-time analysis of big data.
Operators are trying to transfer the
intelligence that is built into their networks via
APIs to the developer community. Some, like
SK Telecom, are focusing on in-house
software; others, like China Mobile, are
growing their app stores.
China Mobile, SK
Telecom, Vodafone
M2M
Connected machines and devices are
promising a growth opportunity for Telcos.
In a complex eco-system, Telcos needs to
decide what role they will get.
M2M is a complex ecosystem an Telcos
should decide what role they will play and
how much value they will add. Providing only
the connection will not be enough the make
sensible revenues.
AT&T, Telenor
5. Voice communication
Up to 2000’s Today
single use case diverse use cases
dial a phone number,
talk, hang-up
- any device to any device
- voice transcription
- voice messaging
- group calling
- push-to-talk
- user-ID to User-ID
- machine-to-user
- web-to-phone
- anonymous calling
… and more
8. Multi screen in Telecom
2013-05-318
201520102005
?
one bill,
triple play
one device,
1,000s of apps
vision
focal
point
compete
based on
price of
service
number
of apps
network device ?
?
9. It is not only Smartphones anymore!
2013-05-319
Mac computers iPhone iPad Apple TV
Chrome browser Android Android tablets Google TV
Windows, Office Windows 8Windows Phone Xbox
PC smartphone tablet smart TV
10. User experience will happen around ecosystems
2013-05-3110 2013-05-3110
201520102005
one bill,
triple play
one device,
1,000s of apps
vision
focal
point
compete
based on
price of
service
number
of apps
network device
one ecosystem,
10s of screens
ecosystems
same experience
on all screens
12. HTML5 – the future of mobile apps and phones
2013-05-3112
13. Who will be the winner?
2013-05-3113
Mobile operators hoping to regain control that was lost to native platforms
and get back to the billing on behalf business
Apple looking to move the web away from Flash
Google searching for more ways to commoditize complements
Facebook aiming to break-down Apple/Google silos and distance Adobe
Microsoft to onboard web developers onto Windows 8
Adobe aiming to sell tools that facilitate web-to-native hybrid apps
14. Cloud Computing
2013-05-3114
“The value-add could be to bundle the different cloud apps and provide one user interface, security, single sign-
on and one billing relationship for all these” Joachim Horn, MWC Barcelona, 2013
15. Everything will be connected and supported by Cloud
2013-05-3115
Capability
Time
Mechanical
&
Analog
Mainframe
&
Digital
PC
&
Mobile
Laptop
&
Internet
Cloud
&
Internet of Things
16. Traditional SME Office SME Office with Cloud
Traditional SME Office SME Office with Cloud Computing
CAPEX Heavy CAPEX Limited CAPEX
OPEX Heavy OPEX Pay per use
Mobility Limited Available from anywhere, any device
Scale up & down Can only scale up Can scale up & down
Potential for downtime Very possible Telco-grade and up time guaranteed with SLAs (99.9%)
Potential for data loss Very possible Regular backups are taken and securly protected
Unexpected costs Very possible No
Single point of contact &
single bill for all ICT
Not possible Possible via Telco
SMEs need help with their ICT setup
18. Helping SMEs to be more productive
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Your applications & files are available on any device, anywhere!
Telco Rationale
- New services offering from Telco to our enterprise customers
- Creates new revenue sources from popular SaaS/OTT players
- Enables Telco as a value added provider rather than a discounter or bit pipe
- Enables Telco as a one-stop-shop for SMEs
23. A BYOD use case
2013-05-3123
Ingrid
Role: Head of
Innovations
Corporate Services
None
Ingrid
Role: Head of
Innovations
Corporate Services
VPN
Wi-Fi
Exchange 2007
Ingrid
Role: Head of
Innovations
Corporate Services
VPN
Wi-Fi (New)
Exchange 2010
Ingrid
Role: CEO of X
Corporate Services
VPN
Wi-Fi
Exchange 2010
Corporate Apps
Stolen Device
All Access
Denied
Corporate Resources
Certificate Services Directory Services Mail Services Wi-Fi VPN Content
Securely enroll device
using MDM
1
3
MDM configures device to
access corporate services
Company upgrades Exchange
and rotates Wi-Fi certificates
MDM automatically upgrades
device configuration
J. Doe is promoted to the CEO role
MDM configures device based on new role for
higher access to corporate services
Device stolen!
MDM removes corporate data, apps,
access to corporate services and
remotely wipes the device
5
2
4
MDM Solution
Applications
25. Market demand
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• Fix lines are still important in B2B and they
will stay so.
• Apply excisting callflows and ICT
integrations on both mobile and fix devices
• Making office telephony features available
to mobile users
• User intentional status, single number
representation, single voice mail, single
reporting.
26. Complete stack of voice switching services
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# employees
Complexity
25 50 75 100 125 150 250
Voice VPN
IP Centrex - Light
IP Centrex - Advanced
- Customer premissed or Managed
PBX
MEX/FoPBX
Net Neutrality: http://blogs.ec.europa.eu/neelie-kroes/netneutrality/
Century-old assumptions of telephony are challenged and voice will be reinvented as new applications that are no longer recognizable as phone callsIt can no longer be improved in a way that is meaningful to customers - the basis of competition will shift from quality and reliability to flexibility of communication in multitude of use cases beyond telephony. Users will evaluate services based on the breadth of use cases available, not on traditional quality metrics. The post-disruption value system will unbundle voice from the network on which it travels to unleash innovation of voice use cases and applicationsTogetherwithVoLTE, for the firsttime in wholetelcohistory, mobile willhave the opportunitytohavebetter voice qualitythan fix line. Fix sound is 3,5 kilohertzVoLTE sound is 7 kilohertzWhere previous cell phone voice codecs only supported frequencies up to 3.5 kHz and upcoming wideband audio services branded as HD Voice up to 7 kHz, Full-HD Voice supports the entire bandwidth range from 20 Hz to 20 kHz. For end-to-end Full-HD Voice calls to succeed however, both the caller and recipient's handsets as well as networks have to support the feature.
Twilio has one of the most robust APIs in the technology industry. The API helps connect users via voice or messages from any client they are using. That includes adding voice and messaging functionality to the browser or within a mobile app. Twilio is taking the notion of communication, bringing it to Web technology and unleashing it to a new class of developers. Twilio’s business model is to enable millions of developers to use their free APIs and developed apps so that Twilio can charge a margin for the calls and messaging that comes from those apps.
Vision: manyconnectedscreensFocalpoint: eco-systemCompetebased on: userexperience. Same experience on different devices
Keyecosystemsareexpendingacross 4 screens and it seems like wewill get more and morescreens like google glass and so on…
- HTML5 brings capabilities of web apps closer to those of native apps; UI tools, off-line storage, 2D graphics, plugin-free video/audio, geo location, speed and communication.- 5 yearstime from now, maybe the mobile deviceswill not haveany operating systmsanaymorebut just HTML5
HTML5 canenableTelcostoregain the app and billing on behalf business.
Currentlywesee a hughdegreeofdemand from medium tolargecompanies and from public sector. However, weforeseethateven small and microenterpriseswill ask for MDM services in the future.
People demand the freedom to work on the device of their choice. 70% of Lotus traveler users is BYOD at Tele2 today.Tele2 BYOD project:Computer: ~ 5000 SEK/yearinsteadof Tele2 ComputerPhone: ~ 1000 SEK/yearinsteadof Tele2 phoneIf 15% of the employees in Sweden wouldusetheirown computer and 30% wouldusetheirown mobile phone, costsavingswould be 1,47 MSEK / yearBenefitsProductivitySatisfactionTalent recruitmentEmployee retention
Wehave MEX in Sweden toenableour B2B customerstointegratetheir mobiles withtheirPBXs and weare at the moment working on a pre-study in Netherlandstoenabletrue fix-mobile-unification. The trends in the world goes towards mobile, however fix linesare still veryimportant for us.
Operators invest large amounts of money in technology and marketing to develop and promote mobile data services, hoping to compensate for the loss of voice revenue. It is however expected that the compensating effect of data revenue will wear out by 2013. By then, mobile data will have become a commodity just like mobile voice today and the usual price battle between operators will continue. · Some mobile operators try to bring added value to their network by adding Centrex services inside their networks, hereby ignoring that Centrex solutions are not meeting the requirements of most midsize and large enterprises. These enterprises are investing in very advanced PBX and UC eco-systems, deeply integrated inside their IT environmentand are not willing to outsource this critical and demanding part of their business to a Centrex platform. Ignoring this fact means accepting the downward spiral of enterprise mobile voice revenue. Some mobile operators invest in a Voice VPN solution that is only partially answering the needs of enterprises to integrate their mobile fleet into their infrastructure.
- 90% of data stored in the internet produced in last 2 years. This trend will just continue. So there will be a huge amount of data that needs to be stored somewhere - The amount of data in our world has been exploding, and analyzing large data sets—so-called big data—will become a key basis of competition, underpinning new waves of productivity growth, innovation, and consumer surplus, according to research by MGI and McKinsey's Business Technology Office. Leaders in every sector will have to grapple with the implications of big data, not just a few data-oriented managers. The increasing volume and detail of information captured by enterprises, the rise of multimedia, social media, and the Internet of Things will fuel exponential growth in data for the foreseeable future