O2 is undergoing a digital transformation to become a "digital telco" and better serve customers in the digital world. This involves [1] developing platforms like O2 Cloud to deliver digital experiences across mobile, WiFi and fixed networks, [2] using network data to gain insights that improve customer engagement, and [3] converging voice, data and communications onto integrated platforms to provide seamless connectivity and services. The goal is to simplify platforms, drive efficiencies and deliver optimized, secure digital experiences across any device.
Why Telcos need to embrace Digital Transformation nowEricsson
Check out this informative IDC Executive Brief for CSPs looking to become digitalized.
Read about the changing ICT market, gain some insights on how to manage and implement your digital transformation vision, and learn how Ericsson can help through its advisory services, OSS/BSS portfolio and proven experience in large scale transformation projects.
I presented at a recent sales conference for a large security / IT solution provider on the evolution of the telco industry and the role security and protection plays in that evolution.
In summary: customer data, trust, security and protection are critical for operators to get right in this emerging environment.
Operators need an integrated security and protection layer, not point solutions for each service as is the case today. Protection from malware across all network services e.g. IP, SMS, MMS, WAP push, widgets, apps, etc. Protection in the network, in devices and in services.
SDP vendors need integrated security solution across network, services and end-points, which means a partnership with security / IT providers is key. Its a rapidly growing problem as its a highly profitable and more importantly safe criminal business compared to drugs smuggling or prostitution; hence a specialist security/protection partner is essential.
Telco2 business models and opportunities briefing may 2013Simon Torrance
From the Telco 2.0 Initiative (www.telco2research.com): Next generation telco business models and strategic growth opportunities. Latest core slide set. Contact@telco2.net
Why Telcos need to embrace Digital Transformation nowEricsson
Check out this informative IDC Executive Brief for CSPs looking to become digitalized.
Read about the changing ICT market, gain some insights on how to manage and implement your digital transformation vision, and learn how Ericsson can help through its advisory services, OSS/BSS portfolio and proven experience in large scale transformation projects.
I presented at a recent sales conference for a large security / IT solution provider on the evolution of the telco industry and the role security and protection plays in that evolution.
In summary: customer data, trust, security and protection are critical for operators to get right in this emerging environment.
Operators need an integrated security and protection layer, not point solutions for each service as is the case today. Protection from malware across all network services e.g. IP, SMS, MMS, WAP push, widgets, apps, etc. Protection in the network, in devices and in services.
SDP vendors need integrated security solution across network, services and end-points, which means a partnership with security / IT providers is key. Its a rapidly growing problem as its a highly profitable and more importantly safe criminal business compared to drugs smuggling or prostitution; hence a specialist security/protection partner is essential.
Telco2 business models and opportunities briefing may 2013Simon Torrance
From the Telco 2.0 Initiative (www.telco2research.com): Next generation telco business models and strategic growth opportunities. Latest core slide set. Contact@telco2.net
The Telco Innovation Toolbox: Economic Models for Managing Disruption and Rei...Ericsson Russia
Как операторам справится со стремительно меняющимся рынком и усиливающимся влиянием OTT игроков?
В отчете: составляющие успешной экосистемы; асиметричная конкуренция с OTT; во что обойдется ожидание развития событий; методы планирования работы в условиях неопределенности; API как канал дистрибуции; API как способ построения экосистемы вокруг традиционных операторских сервисов;
/Подготовлено Vision Mobile совместно с Ericsson/
Check the infographic on our blog: http://www.euroitgroup.com/telecom-2020-infographic/
The telecom industry will continue to play a central role in addressing a whole range of social, economic challenges or issues. “By working together, the mobile industry is truly connecting everyone and everything to a better future. That must be at the forefront in everything we do role of mobile technology in improving tomorrow’s society”.
ayoba: a case-study of an operator-led OTT initiative, Yusuf Kaka and Eero Ta...Alan Quayle
TADSummit EMEA Americas 2021
ayoba: a case-study of an operator-led OTT initiative
Yusuf Kaka, Head of Technology, ayoba. Eero Tarjanne, Head of Business and Ecosystem Development, ayoba.
• It’s not inside, it’s onnnn top: (telcos can do telco.)
• Proximity matters: (how far away is enough to avoid being sucked into the engine?)
• Who’s got the most data?
• Balancing the ecosystem: (or how to convince small fish that they too can be friends with the whale shark)
• Where are all the devs? (or the challenge of attracting good dev skills to an old industry)
Telcos are facing mounting pressure to dramatically increase speed to market and cut costs. But how?
What if you could go to market in half the time using prebuilt libraries of telco offerings—and leveraging the cloud to lower costs?
In this presentation, find out how Capgemini’s end-to-end solution for telcos uses a hybrid cloud and the Oracle Communications Rapid Offer Design and Order Delivery (Oracle Communications RODOD) stack to provide a competitive edge in today’s tough, dynamic environment.
Learn how to accelerate digital transformation, increase agility, and simplify business to better respond to customer expectations and address growth opportunities. See a concrete demonstration of the solution and its best-in-class CX capabilities, processes, and deployment and run services.
First presented at Oracle OpenWorld 2015.
Real-time Communications Catching the Next WaveDialogic Inc.
A presentation by Pamela Clark-Dickson, Practice Leader of Digital Communications and Social Networking at Ovum, from the London Dialogic Application 2 Innovation (A2I) Summit, collocated with TechXLR8.
The way in which consumers communicate has changed iteratively and irrevocably since the turn of the 21st century. Today, the focus is shifting from smart-phones and social media to automation of communications via artificial intelligence and chat bots. This session explores the next wave of convergence between AI, Chat bots, IoT and customer engagement.
Enabling Telcos to lead Digital Transformation using 5GRahul Tyagi
One of the most discussed topic amongst CSPs/DSPs and IT service providers is – How can Telcos enable 5G for their customers, use cases and monetization. A Collective effort towards industry 4.0
I tried to answer (or at least address) all these pressing questions in this article. Also, talked about 5G concepts and business fitment of 5G into Telcos.
2015 Global Telco Innovation Targets from TC3 2014 Telecom Council
What types of companies are the world’s top telcos looking to partner with? This year’s TC3 service provider keynote presenters told the 400+ executive attendees more about their external innovation focuses for 2015 – they highlighted their innovation programs throughout the ecosystem, opened the door to discuss opportunities for their larger vendor partners, and met entrepreneurs and developers who had potential value to contribute to their networks.
I'd appreciate if you leave a comment on the slideshow. You are free to use to use the information as long as you mention the source although I would not be able to share the originals with you since it is not under my ownership alone.
Digital transformation for 2020 and beyondSarhan, Ahmed
The 2017 global telecommunications study has been conducted by EY to monitor and evaluate the evolving views of leaders across the global telecommunications industry.
This latest survey forms part of EY’s ongoing series of global telecommunications studies.
IMAP global Infrastructure Sector Leaders look at the current state of the Infrastructure sector and why it’s necessary for governments to continue to try to bridge the infrastructure gap generated by recent global underinvestment.
They detail the trends impacting the M&A landscape now and moving forward and identify the key market players and investors. They also share insights on the unique characteristics of the US Infrastructure market.
Telecommunications is at the heart of the digital economy, driving and enabling the changing consumer behaviors and demands that have transformed how people consume products and services across many sectors. However, digitization is as much a struggle for Telcos as it is for traditional organizations in many industries.
Our latest survey of over 5700 mobile consumers in the US and Europe has found, for example, that consumers are discontented with their operators.
The Telco Innovation Toolbox: Economic Models for Managing Disruption and Rei...Ericsson Russia
Как операторам справится со стремительно меняющимся рынком и усиливающимся влиянием OTT игроков?
В отчете: составляющие успешной экосистемы; асиметричная конкуренция с OTT; во что обойдется ожидание развития событий; методы планирования работы в условиях неопределенности; API как канал дистрибуции; API как способ построения экосистемы вокруг традиционных операторских сервисов;
/Подготовлено Vision Mobile совместно с Ericsson/
Check the infographic on our blog: http://www.euroitgroup.com/telecom-2020-infographic/
The telecom industry will continue to play a central role in addressing a whole range of social, economic challenges or issues. “By working together, the mobile industry is truly connecting everyone and everything to a better future. That must be at the forefront in everything we do role of mobile technology in improving tomorrow’s society”.
ayoba: a case-study of an operator-led OTT initiative, Yusuf Kaka and Eero Ta...Alan Quayle
TADSummit EMEA Americas 2021
ayoba: a case-study of an operator-led OTT initiative
Yusuf Kaka, Head of Technology, ayoba. Eero Tarjanne, Head of Business and Ecosystem Development, ayoba.
• It’s not inside, it’s onnnn top: (telcos can do telco.)
• Proximity matters: (how far away is enough to avoid being sucked into the engine?)
• Who’s got the most data?
• Balancing the ecosystem: (or how to convince small fish that they too can be friends with the whale shark)
• Where are all the devs? (or the challenge of attracting good dev skills to an old industry)
Telcos are facing mounting pressure to dramatically increase speed to market and cut costs. But how?
What if you could go to market in half the time using prebuilt libraries of telco offerings—and leveraging the cloud to lower costs?
In this presentation, find out how Capgemini’s end-to-end solution for telcos uses a hybrid cloud and the Oracle Communications Rapid Offer Design and Order Delivery (Oracle Communications RODOD) stack to provide a competitive edge in today’s tough, dynamic environment.
Learn how to accelerate digital transformation, increase agility, and simplify business to better respond to customer expectations and address growth opportunities. See a concrete demonstration of the solution and its best-in-class CX capabilities, processes, and deployment and run services.
First presented at Oracle OpenWorld 2015.
Real-time Communications Catching the Next WaveDialogic Inc.
A presentation by Pamela Clark-Dickson, Practice Leader of Digital Communications and Social Networking at Ovum, from the London Dialogic Application 2 Innovation (A2I) Summit, collocated with TechXLR8.
The way in which consumers communicate has changed iteratively and irrevocably since the turn of the 21st century. Today, the focus is shifting from smart-phones and social media to automation of communications via artificial intelligence and chat bots. This session explores the next wave of convergence between AI, Chat bots, IoT and customer engagement.
Enabling Telcos to lead Digital Transformation using 5GRahul Tyagi
One of the most discussed topic amongst CSPs/DSPs and IT service providers is – How can Telcos enable 5G for their customers, use cases and monetization. A Collective effort towards industry 4.0
I tried to answer (or at least address) all these pressing questions in this article. Also, talked about 5G concepts and business fitment of 5G into Telcos.
2015 Global Telco Innovation Targets from TC3 2014 Telecom Council
What types of companies are the world’s top telcos looking to partner with? This year’s TC3 service provider keynote presenters told the 400+ executive attendees more about their external innovation focuses for 2015 – they highlighted their innovation programs throughout the ecosystem, opened the door to discuss opportunities for their larger vendor partners, and met entrepreneurs and developers who had potential value to contribute to their networks.
I'd appreciate if you leave a comment on the slideshow. You are free to use to use the information as long as you mention the source although I would not be able to share the originals with you since it is not under my ownership alone.
Digital transformation for 2020 and beyondSarhan, Ahmed
The 2017 global telecommunications study has been conducted by EY to monitor and evaluate the evolving views of leaders across the global telecommunications industry.
This latest survey forms part of EY’s ongoing series of global telecommunications studies.
IMAP global Infrastructure Sector Leaders look at the current state of the Infrastructure sector and why it’s necessary for governments to continue to try to bridge the infrastructure gap generated by recent global underinvestment.
They detail the trends impacting the M&A landscape now and moving forward and identify the key market players and investors. They also share insights on the unique characteristics of the US Infrastructure market.
Telecommunications is at the heart of the digital economy, driving and enabling the changing consumer behaviors and demands that have transformed how people consume products and services across many sectors. However, digitization is as much a struggle for Telcos as it is for traditional organizations in many industries.
Our latest survey of over 5700 mobile consumers in the US and Europe has found, for example, that consumers are discontented with their operators.
Slides from 2013 but still relevant to a degree. Are phone companies aligned internally and doing everything they can to make the most of their biggest opportunity.
Jim Zemlin
The Linux Foundation
Opening Panel Session
ONS2015: http://bit.ly/ons2015sd
ONS Inspire! Webinars: http://bit.ly/oiw-sd
Watch the talk (video) on ONS Content Archives: http://bit.ly/ons-archives-sd
THINKING ABOUT THE FUTURE. The way that we think about the future must mirror how the future actually unfolds. As we have all learned from recent experience, the future is not a simple extrapolation of linear, single-domain trends. We now have to consider ways in which the possibility of random, chaotic and radically disruptive events may be factored into enterprise strategy development, threat assessment and risk management frameworks and incorporated into enterprise decision-making structures and processes.
Securing the Internet of Things: What the CEO Needs to KnowAT&T
The Internet of Things (IoT) is making businesses more efficient and more productive. The benefits are clear, but many companies fail to recognize that each new connection can introduce another security vulnerability for networks, data, and devices. Learn about the new security challenges presented by IoT and see how you can lead the charge towards secure, hyper-connected enterprise IT.
[WEBINARIO amdia OM Latam] Experiencia del cliente OmnicanalOM Latam
amdia y OM Latam te invitaron a participar sin cargo de este webinario
“Experiencia del Cliente Omnicanal”: la era digital propone un cambio de paradigma en la experiencia de atención al cliente. ¿Conocemos a nuestro Cliente? ¿Tenemos presencia donde este nos demanda atención?
Durante el webinario, Nicolás Podrojsky, Director Comercial de Yoizen, avanzó con el análisis del concepto de OmniCanalidad, y cómo implementar medios alternativos de contacto. También hizo un análisis sobre las nuevas tendencias de automatización en cuanto a lo que atención al usuario refiere.
Descarga los slides
Your IT network’s under increasing pressure. Customers expect to reach you through any channel and device, with a consistent experience every time. Employees rely on mobile devices to collaborate wherever they are.
Equinix Presentation from London Tech Week Event, discussing digital transformation, disruptive technology and how Equinix can enable companies to overcome IT challenges.
This presentation is about our company, Airlink Wireless. It is also a guide to secure and safe wireless networking, keeping in mind the mandates suggested by the Governments all over the world.
IoT in Telecom refers to integrating Internet of Things (IoT) devices and applications with telecommunications networks. This allows for the remote monitoring and control of various devices, as well as the collection and analysis of data for improved decision-making. The telecom industry is crucial in enabling IoT by providing the necessary connectivity, security, and management capabilities. With the growing number of connected devices and applications, IoT is transforming the telecom industry and creating new opportunities for innovation and
https://www.mobiloitte.com/internet-of-things/
WSO2Con EU 2016: Keynote - Middleware for the Digitally Connected TelcoWSO2
Historically the telecommunication industry has been a source of disruption across the globe and has impacted everything from how people do business to how they interact socially. In the last decade the industry itself is being disrupted by many new businesses. These operating under a completely different set of rules have shaken the industry with more than 50% of global operators seeing these small start-ups as a major threat.
Technology provided by WSO2.Telco attempts to bridge this gap. Through powering global Initiatives like GSMA Mobile Connect and providing an ‘enabling’ layer, it helps MNO partner and innovate at the speed of internet companies and at the same time continue to provide to ensure the integrity of the core systems on a Telco. This talk will discuss the digital transformation MNOs are undergoing and the fight to remain relevant to its customers.
The talk will also discuss WSO2.Telco products in detail and how they can help drive this transformation, further discussion on how we work with WSO2 to provide a seamless experience for our customers from start to finish.
The Internet of Things solutions deliver real impact to the enterpriseLogMeIn
This webinar explores the real potential for positive impact that IoT technology and integration can have on functional business areas of companies such as product design/development, finance, customer service, operations, sales and marketing. Key benefits include gaining a deeper understanding of the IoT, its framework, and how it opens opportunities for new capabilities across the enterprise. Andy Castonguay, Principal Analyst at Machina Research, and Sean Lorenz, Technical Product Marketing Manager at Xively, give insight into how IoT solutions have evolved and their potential to impact multiple facets of enterprise strategy.
Big Communications Event, Keynote Communications TrackRon Batra
Focus on Key Technology Trends at BCE, Austin, TX. How Open Source, Big Data, Containers, IOT and Microservices are a catalyst of change, creating a virtuous cycle.
OT - Getting the Most From Your B2B Network - SS14Mark Morley, MBA
This presentation was the keynote delivered at an EDIFICE plenary in Brussels in May 2014. EDIFICE is a European based industry association driving B2B standards across the high tech industry. The presentation discusses how once connected to a global B2B network such as OpenText Trading Grid, how a company can potentially utilise the information flowing across the extended enterprise and hence obtain greater value from a B2B platform, rather than just exchanging transaction based B2B messages. GXS has been a member of EDIFICE for more than 25 years however this was the first time that the attendees had heard of OpenText, so the first few slides provide a high level introduction to the company - Updated May 2014
Learn how EcoStruxure is digitizing industry with IIoT to increase end-to-end operational efficiency with more dynamic control for better business results.
The evolution and impact of communication services - Metaswitch and PolycomIntegra
Metaswitch and Polycom present on the evolving foundation of communication networks at the 2014 Integra Tech Expo series.
The foundation communications networks is evolving from closed, proprietary platforms to those that are cloud-based, software-centric, and built on IP (Internet Protocol). Metaswitch and Polycom explain this important shift and the benefits they have on both the communications service providers who embrace this evolution and the businesses they serve.
2. Digital IT
Business Transformation needs IT to Be More_
We are demanding that organisations Do More in our Digital World
InsightsMobility Cloud
Business
Collaboration
Innovation
Improve Flexibility
Drive Efficiencies
Manage Risk
Smarter Serving
Better Outcomes
Experiences
Connectedness
Empowerment
Personalisation
Smarter Working
Better Outcomes
Security Connected
Consumer
IoT
3. Take a closer look_
A platform for
Digital Transformation_
End to end delivery of experiences
5. Mobile Evolution_
Take a closer look_
Mobile
True converged data access
>80%
24Million
450
Thousand
To cover Smart
Metering project (indoor)
99.25%
Customers
98%
£3Investment in upgrades
Billion
By2017…
UK Population (indoor)
coverage commitment
Businesses
Connected by
Smart Metering
UKHomes
1st Only Operator to achieve
CAS(T) Certification
The largest UK data network
6. UK’s Largest Wi-Fi network_
Take a closer look_
Mobile
Wi-Fi
True converged data access
11
Thousand
12
Million
Stadiums
3
Free!
Open for all
Simple
One-time sign up
Insights
Driving Customer
Engagement
Hotspots
Customers
7. Our own Fixed Network_
Fixed
Take a closer look_
Mobile
Wi-Fi
True converged data access
Re-purpose O2 Owned
Of our broadband network
Managed, delivered &
operated
Carrier Class
Resilient Infrastructure
Integrated
With Telefonica
Global network
8. First UK ubiquitous communications network_
Fixed
Take a closer look_
Mobile
Wi-Fi
O2
Gateway
True converged data access
Flexible
Efficient
Future-proof
Integrated
Private
3G/4G Mobile Access
Any device, Any time,
Any where
Optimal usage with
Intelligent failover
Topology, management
& overlay services
EAP-SIM
Seamless
experience
Cloud integration
9. O2 Voice_
Take a closer look_
True converged Voice coming in 2015
10. Converged Voice_
Enterprise
Voice
Take a closer look_
Mobile
O2
Voice
Combining Mobile and Fixed Voice at the Core
Integrated EAP-SIM
Intelligence in the network
Single number for
in & outbound
Unified
Seamless
experience
Enablement
Of true unified comms.
TuGo
Voice, Voicemail, SMS
Recording
Mobile & Voice
11. Take a closer look_
Cloud_
Transforming our Digital Service Delivery
12. A delivery Platform for a Digital Telco_
Converged infrastructure
O2 Cloud
Evolution
Automation, Orchestration &
Business Process Integration
XaaS
IaaS, PaaS, SaaS
Digital Delivery
Mobility, UC, Security
Global Experience
15yrs in Cloud
13. Unified Comms.
Managed IT
SIP
Mobile Apps
IoT / M2M
Internet
OPTIMUM END USER EXPERIENCE_
VDC
O2 Cloud
A complete e2e Vision_
“From the device to the data center”
Interactive Messaging
O2
Gateway
O2
Voice
Security
14. CYBER PROTECTION
Unified Comms.
Managed IT
SIP
Mobile Apps
IoT / M2M
Internet
VDC
O2 Cloud Insights
Interactive Messaging
O2
Gateway
O2
Voice
Security
A complete, secure e2e Vision_
“From the device to the data center”
15. 90% Of Mobile Users
Keep their mobile
Within 1m - 24x7
Million Mobile
Customers
1.5Network events
Take a closer look_
24
We continually leave a Digital Footprint_
Unleashing the power of Mobile Network Data
Million Wi-Fi
Customers12
Insights
30Journeys
Million
Billion
EveryDay…
16. Take a closer look_
A rich context, real-time future_
Unleashing the power of Mobile Network Data
Insights
17. In summary_
Telefonica - a true “Digital Telco”
Embrace the
Digital
Transformation
opportunity
Simplification of
platforms can
unlock and
enable
innovation
A trusted
provider of
brilliant digital
experiences
Good morning!
Thank you all for coming and welcome to this session on Digital Transformation
It’s the last day so we’ll get through it quickly
Who is driving the need for digital transformation? Us!
The consumer.
We don’t want products, we want “brilliant experiences…”
Business
Innovation. Businesses can’t afford to stand still as new challenges in the market that embrace Digital are here to disrupt (Uber, AirBnB etc…)
Improve Flexility. IT Must serve internal and external customers.
- Better Outcomes – Growth! Improved CSI, new revenue streams, new markets,
Technology is bringing the Consumer and Business Worlds closer together, putting more pressure on IT to deliver for the business.
Personalisation – Services relevant to me, my demographic, my interests. (Privacy and Relevance)
Add metrics to each element of build
Finish on Gateway – key benefits (not generic) before leading into HRG ex.
Add metrics to each element of build
Finish on Gateway – key benefits (not generic) before leading into HRG ex.
Add metrics to each element of build
Finish on Gateway – key benefits (not generic) before leading into HRG ex.
Add metrics to each element of build
Finish on Gateway – key benefits (not generic) before leading into HRG ex.
TODO : Needs build sorting
TODO : Needs build sorting
NWR
Project Orbis
Swinton
Contact centre transformation
Better customer experience as Halved average wait time and abandoned calls down from 90k/month to near 0.
HRG
Digital Tablets replacing catalogues
Peverel
Digitising paper-based processes.