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Preparing for 2020:
5 Trends That Will Save Your Business
Managed Communications Provider
& Supplier of Managed Network & ITServices
Presented by Peter Radizeski
RAD-INFO
Top Tech Trends 2020Top Tech Trends 2020
Create Value with Best Practices, Real World examples
1st Trend
• To have a dialogue with your customer
around mobility:
– Managed wi-fi, MDM, wireless TEM
• What would they like to get from 5G?
• How can their business leverage 5G to be
more productive, efficient, competitive?
Where’s the Opportunity with 5G?
2nd Trend
2nd Trend
SD-WAN Vendors
Fiber 4G/5G Wireless
Satellite Fixed
Wireless
Give Your Customers Redundancy & Reliability
with AireSpring Managed Network Connectivity
Broadband
AireSpring Provides SD-WAN Choices Globally
On SD-WAN: one size does not fit all.
14
AireSpring Platinum SD-WAN Service
FREE Pre-sales
Network Design
FREE Write Access
to SD-WAN Portal
FREE Read Access
to SD-WAN Portal
FREE Flex Licensing
- Only pay for in tunnel
traffic
SD-WAN
FREE 3rd Party
Vendor Support
- Non-AireSpring Internet
Circuits
Any Connectivity
Medium
(Ethernet, Broadband,
TDM, LTE) with or without
MPLS
Full WAN
Management by
AireSpring
Private Direct
Connection to Cloud
Providers via Multi-
Cloud Connect
Los
Angeles
Dallas
New YorkChicago
Frankfurt
Amsterda
m
Tokyo
Seou
l
Beijing
Taip
ai
Wuxi
Shanghai
Hong Kong
Guangzho
u
Singapore
GLOBAL SD-WAN
• 15 Locations Globally
• Highly available, dedicated access to-from
Locations in China
• Expand International Reach
• Increase Application Performance
AIRESPRING’S GLOBAL PRIVATE NETWORK
AireSpring’s Global SD-WAN
• Finance
• Retail
• Hospitality
WHY?
• Agility
• Performance
• Visibility
• Secure
• Cost Effective
• Optimized for XaaS
SD-WAN Buyers
• What software is critical to your
business?
• Where does it reside?
• How cloud-centric are you?
• How much does an outage cost?
• What happens if the Internet is
slow?
–App and Voice Quality issues
Do you
want to
play a
game?
Trend #3
The term “artificial intelligence” was coined in 1956!
“AI is a constellation of technologies—from machine learning to
natural language processing—that allows machines to sense,
comprehend, act and learn.” – Accenture
IoT, Wearables, Machine Learning, Quantum Computing, Edge
Computing, blockchain, Virtual Assistants, Big Data = one big
system
• Robots
• Speech Recognition
• IVR
• Virtual Agents / chatbot
• CPaaS & CCC
• Alexa, Siri
• Wearables
• Drug Discovery
• Self driving cars
• Insurance Personalization
• Facial Recognition
Omni-channel Cloud Contact Center
CPaaS
Are they looking to automate some
customer service or Improve CX?
AI Opportunity
4th Trend
IoT consists of many things including:
Smart Homes, wearables, Connected Cars,
LED lighting management, fleet tracking, and
employee safety solutions.
IoT
• Sensors or Hardware
• Internet connectivity
• Wi-fi or 4G/LTE
• Cloud / Big Data sits
• AI/ML - smarts
• Output
• UX
Sometimes not bundled!
IoT
• Retail
• Hospitality
• HVAC & Smart Bldg.
• Monitoring
• Agriculture
Bundle!!
IOT Opp!
• What verticals do you sell into?
• How are the biggest vendors in that space?
 Dentivent
• The more you know about your clients’
business the better you can serve them.
 When my other banks buy this, they buy..
5th Trend
5th Trend
• DID + E911
• SMS
• Dial-tone
• APIs
• Layering
functionality on
top of voice
Communications Platform as a Service
• GAFAM is slowly replacing the PSTN
– iMessage, Facetime, WhatsApp, Hangouts, Skype
Are You Leveraging GAFAM?
1. Sell to a Department. Land & Expand.
2. Do you have a dept (A/R, Service, Appoint) that has 3 or
more people? ACD, IVR, CCC
3. Is your contact center compatible with social media?
Create the Opportunity
When you hear “Digital Transformation”:
• A digital workplace requires cloud collaboration.
• Remote workers work best with cloud collab.
• Clients look for:
– Collab & Cloud Comms, various flavors of cloud apps,
and Big Data options,
– Wi-fi / connectivity/redundancy
– AI/chatbot/automation, and
– ultimately will need Security & Managed IT
6th Trend
6th Trend
• IoT, AI, SD-WAN
• Everything attached to the Internet
• Not much of it secured
• Compliant is different from secure
Cyber-Security
• 1H 2019 have seen more than 3,800
publicly disclosed breaches exposing an
incredible 4.1 billion compromised records.
• Ransomware on police, govt
• Breaches at every level of SME
Breaches
• Cyber-Security Insurance
• Anti-Phishing training
• Cloud Backup!*
Cyber-Security
“If you’re continuing to pitch to
the IT staff, that’s somewhat of a
winning proposition, but I would
ask you to expand that to the line
of business,” she said. “And when
you do that you’re going to
explore all of the various
opportunities and solve the
business’s real problems with
solutions.”
AT&T’s Stacey Marx
Verticals
UCaaS IP Voice CCaaS
Collaboration Security
AireSpring Cloud-hosted Applications Can Be Layered Over
Various Underlying Connectivity Options
SD-WAN
Questions
51
AireSpring SPIFFs &
Commissions
• 1X MRC on SD-WAN
• 1X MRC on Global SD-WAN
• 6X MRC Voice & Cloud
• 1.5 X MRC Connectivity & MPLS
• $1600 Cash Bonus TF
• $800 Cash Bonus LD Svc
Q4 PROMO – EARN AN AMAZON GIFT CARD
52
Meet with AireSpring …
ASK ABOUT OUR FREE EXPO HALL PASSES
Please complete the survey at
the conclusion of this
webinar for a chance to win a
$100 Amazon gift card!
Enter our Drawing for a $100 Amazon
Gift Card
Congratulations to
October Winner
Shari Ethridge
Thank You for joining
AireSpring & Rad-INFO
Today.
We value your
partnership!
Please Reach out to Channel
Team to set up a call!
Don’t forget to Follow AireSpring on
LinkedIn
6 Trends in Telecom for 2020

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6 Trends in Telecom for 2020

  • 1. Preparing for 2020: 5 Trends That Will Save Your Business Managed Communications Provider & Supplier of Managed Network & ITServices Presented by Peter Radizeski RAD-INFO
  • 2. Top Tech Trends 2020Top Tech Trends 2020
  • 3.
  • 4.
  • 5. Create Value with Best Practices, Real World examples
  • 7.
  • 8. • To have a dialogue with your customer around mobility: – Managed wi-fi, MDM, wireless TEM • What would they like to get from 5G? • How can their business leverage 5G to be more productive, efficient, competitive? Where’s the Opportunity with 5G?
  • 10.
  • 12. Fiber 4G/5G Wireless Satellite Fixed Wireless Give Your Customers Redundancy & Reliability with AireSpring Managed Network Connectivity Broadband
  • 13. AireSpring Provides SD-WAN Choices Globally On SD-WAN: one size does not fit all.
  • 14. 14 AireSpring Platinum SD-WAN Service FREE Pre-sales Network Design FREE Write Access to SD-WAN Portal FREE Read Access to SD-WAN Portal FREE Flex Licensing - Only pay for in tunnel traffic SD-WAN FREE 3rd Party Vendor Support - Non-AireSpring Internet Circuits Any Connectivity Medium (Ethernet, Broadband, TDM, LTE) with or without MPLS Full WAN Management by AireSpring Private Direct Connection to Cloud Providers via Multi- Cloud Connect
  • 15. Los Angeles Dallas New YorkChicago Frankfurt Amsterda m Tokyo Seou l Beijing Taip ai Wuxi Shanghai Hong Kong Guangzho u Singapore GLOBAL SD-WAN • 15 Locations Globally • Highly available, dedicated access to-from Locations in China • Expand International Reach • Increase Application Performance AIRESPRING’S GLOBAL PRIVATE NETWORK AireSpring’s Global SD-WAN
  • 16. • Finance • Retail • Hospitality WHY? • Agility • Performance • Visibility • Secure • Cost Effective • Optimized for XaaS SD-WAN Buyers
  • 17. • What software is critical to your business? • Where does it reside? • How cloud-centric are you?
  • 18.
  • 19. • How much does an outage cost? • What happens if the Internet is slow? –App and Voice Quality issues
  • 20. Do you want to play a game? Trend #3
  • 21. The term “artificial intelligence” was coined in 1956! “AI is a constellation of technologies—from machine learning to natural language processing—that allows machines to sense, comprehend, act and learn.” – Accenture IoT, Wearables, Machine Learning, Quantum Computing, Edge Computing, blockchain, Virtual Assistants, Big Data = one big system
  • 22. • Robots • Speech Recognition • IVR • Virtual Agents / chatbot • CPaaS & CCC • Alexa, Siri • Wearables • Drug Discovery • Self driving cars • Insurance Personalization • Facial Recognition
  • 23. Omni-channel Cloud Contact Center CPaaS Are they looking to automate some customer service or Improve CX? AI Opportunity
  • 25. IoT consists of many things including: Smart Homes, wearables, Connected Cars, LED lighting management, fleet tracking, and employee safety solutions.
  • 26. IoT • Sensors or Hardware • Internet connectivity • Wi-fi or 4G/LTE • Cloud / Big Data sits • AI/ML - smarts • Output • UX Sometimes not bundled! IoT
  • 27. • Retail • Hospitality • HVAC & Smart Bldg. • Monitoring • Agriculture Bundle!! IOT Opp!
  • 28. • What verticals do you sell into? • How are the biggest vendors in that space?  Dentivent • The more you know about your clients’ business the better you can serve them.  When my other banks buy this, they buy..
  • 30.
  • 31. • DID + E911 • SMS • Dial-tone • APIs • Layering functionality on top of voice Communications Platform as a Service
  • 32. • GAFAM is slowly replacing the PSTN – iMessage, Facetime, WhatsApp, Hangouts, Skype
  • 33.
  • 35. 1. Sell to a Department. Land & Expand. 2. Do you have a dept (A/R, Service, Appoint) that has 3 or more people? ACD, IVR, CCC 3. Is your contact center compatible with social media? Create the Opportunity
  • 36. When you hear “Digital Transformation”: • A digital workplace requires cloud collaboration. • Remote workers work best with cloud collab. • Clients look for: – Collab & Cloud Comms, various flavors of cloud apps, and Big Data options, – Wi-fi / connectivity/redundancy – AI/chatbot/automation, and – ultimately will need Security & Managed IT
  • 37.
  • 39.
  • 40. • IoT, AI, SD-WAN • Everything attached to the Internet • Not much of it secured • Compliant is different from secure Cyber-Security
  • 41. • 1H 2019 have seen more than 3,800 publicly disclosed breaches exposing an incredible 4.1 billion compromised records. • Ransomware on police, govt • Breaches at every level of SME Breaches
  • 42. • Cyber-Security Insurance • Anti-Phishing training • Cloud Backup!* Cyber-Security
  • 43.
  • 44. “If you’re continuing to pitch to the IT staff, that’s somewhat of a winning proposition, but I would ask you to expand that to the line of business,” she said. “And when you do that you’re going to explore all of the various opportunities and solve the business’s real problems with solutions.” AT&T’s Stacey Marx
  • 46.
  • 47. UCaaS IP Voice CCaaS Collaboration Security AireSpring Cloud-hosted Applications Can Be Layered Over Various Underlying Connectivity Options SD-WAN
  • 49.
  • 50.
  • 51. 51 AireSpring SPIFFs & Commissions • 1X MRC on SD-WAN • 1X MRC on Global SD-WAN • 6X MRC Voice & Cloud • 1.5 X MRC Connectivity & MPLS • $1600 Cash Bonus TF • $800 Cash Bonus LD Svc Q4 PROMO – EARN AN AMAZON GIFT CARD
  • 52. 52 Meet with AireSpring … ASK ABOUT OUR FREE EXPO HALL PASSES
  • 53. Please complete the survey at the conclusion of this webinar for a chance to win a $100 Amazon gift card! Enter our Drawing for a $100 Amazon Gift Card Congratulations to October Winner Shari Ethridge
  • 54. Thank You for joining AireSpring & Rad-INFO Today. We value your partnership! Please Reach out to Channel Team to set up a call! Don’t forget to Follow AireSpring on LinkedIn

Editor's Notes

  1. How do you pay for the network build with flat ARPU?
  2. AireSpring White Glove SD-WAN Services Comprises: -FREE Read and Write Access to SD-WAN Cloud-Based Portal — AireSpring offers free access to a sophisticated SD-WAN web-based portal that gives all customers deep monitoring visibility into their network and configuration level capabilities. -FREE pre-sales network design services -Flex Licensing – AireSpring’s licensing package does not require customers to license more than what is needed for in-tunnel traffic. -FREE 3rd Party Vendor Support – AireSpring will monitor 24×7 and proactively open repair tickets on behalf of customers for non-AireSpring internet circuits. Auto-Prioritization of voice, video and cloud applications assure Quality of Service (QoS) and Quality of Experience (QoE). -SD-WAN integration – The introduction of SD-WAN into AireSpring’s network core further enhances its flexibility and capability, providing benefits such as single link forward error correction, sub-second failovers and bonded bandwidth for 2+ circuits. -AireSpring’s SD-WAN can improve, bond together, and failover any number of private/public links. This includes popular choices such as MPLS, internet, P2P, T1/T3, fiber, broadband, satellite, LTE and others. Customers can mix and match carriers, transports, and technologies as part of AireSpring’s unified architecture. -Global Footprint with Global Private Network – Ability to service and support locations globally, including options for redundant, mission-critical Global Private Network connectivity and WAN Optimization.
  3. Questions??