SlideShare a Scribd company logo
1 of 11
Listening & Responding HCOM-100 (Beebe & Ives, 2004, pg102)
Communication Principles (Beebe & Ives, 2004, pg105)
Listening & Responding Preview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What You Do With Your Communication Time ,[object Object],[object Object],[object Object],[object Object],(Beebe & Ives, 2004, pg 104)
How we Listen ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],(Bachin & Beck, 1985, pg10)
Listening Barriers ,[object Object],[object Object],[object Object],[object Object],(Beebe & Ives, 2004, pg109)
Listening Barriers ,[object Object],[object Object],[object Object],[object Object]
Listening Barriers ,[object Object],[object Object],[object Object]
Listening Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Responding Skills ,[object Object],[object Object],[object Object],[object Object],[object Object]
Responding with Empathy ,[object Object],[object Object],[object Object],[object Object],[object Object],(Beebe & Ives, 2004, pg119)

More Related Content

Similar to 05a listening.pp tlistening-souza

Nicholson Speech
Nicholson SpeechNicholson Speech
Nicholson SpeechSanks Ross
 
4 h public speaking
4 h public speaking4 h public speaking
4 h public speakingBrij Sahani
 
Public Speech for high school students.pptx
Public Speech for high school students.pptxPublic Speech for high school students.pptx
Public Speech for high school students.pptxAttallah Alanazi
 
Communication presentation public speaking- Brabim K.C
Communication presentation public speaking- Brabim K.CCommunication presentation public speaking- Brabim K.C
Communication presentation public speaking- Brabim K.CICCNN
 
Information speaking
Information speakingInformation speaking
Information speakingRMS303
 
Communication skills
Communication skillsCommunication skills
Communication skillspaiils111
 
Communication
CommunicationCommunication
Communicationenb159
 
Effective Communication ppt
Effective Communication pptEffective Communication ppt
Effective Communication pptArshaful Hoque
 
Presentations 102
Presentations 102Presentations 102
Presentations 102Matt Corker
 
Effective communication mba ppt
Effective communication mba ppt Effective communication mba ppt
Effective communication mba ppt Babasab Patil
 
Effective Communication
Effective CommunicationEffective Communication
Effective CommunicationAjay
 
1 Effective Communication
1 Effective Communication1 Effective Communication
1 Effective CommunicationDeepak
 
Effective communication
Effective communicationEffective communication
Effective communicationmeenapandey
 
Communication Breakdown.pptx
Communication Breakdown.pptxCommunication Breakdown.pptx
Communication Breakdown.pptxJayMarieReyes
 
5 Ways To Speak Like Obama Adobe Fontificators Bud Everts 2009 1111 Final
5 Ways To Speak Like Obama   Adobe Fontificators    Bud Everts 2009 1111 Final5 Ways To Speak Like Obama   Adobe Fontificators    Bud Everts 2009 1111 Final
5 Ways To Speak Like Obama Adobe Fontificators Bud Everts 2009 1111 Finalbeverts
 

Similar to 05a listening.pp tlistening-souza (20)

Nicholson Speech
Nicholson SpeechNicholson Speech
Nicholson Speech
 
4 h public speaking
4 h public speaking4 h public speaking
4 h public speaking
 
Public Speech for high school students.pptx
Public Speech for high school students.pptxPublic Speech for high school students.pptx
Public Speech for high school students.pptx
 
Communication presentation public speaking- Brabim K.C
Communication presentation public speaking- Brabim K.CCommunication presentation public speaking- Brabim K.C
Communication presentation public speaking- Brabim K.C
 
Public speaking
Public speakingPublic speaking
Public speaking
 
Information speaking
Information speakingInformation speaking
Information speaking
 
Communication skills
Communication skillsCommunication skills
Communication skills
 
Communication
CommunicationCommunication
Communication
 
Effective communication
Effective communicationEffective communication
Effective communication
 
Communication
CommunicationCommunication
Communication
 
Effective Communication ppt
Effective Communication pptEffective Communication ppt
Effective Communication ppt
 
Presentations 102
Presentations 102Presentations 102
Presentations 102
 
Effective communication mba ppt
Effective communication mba ppt Effective communication mba ppt
Effective communication mba ppt
 
Communication
CommunicationCommunication
Communication
 
Effective Communication
Effective CommunicationEffective Communication
Effective Communication
 
1 Effective Communication
1 Effective Communication1 Effective Communication
1 Effective Communication
 
Effective communication
Effective communicationEffective communication
Effective communication
 
Communication
CommunicationCommunication
Communication
 
Communication Breakdown.pptx
Communication Breakdown.pptxCommunication Breakdown.pptx
Communication Breakdown.pptx
 
5 Ways To Speak Like Obama Adobe Fontificators Bud Everts 2009 1111 Final
5 Ways To Speak Like Obama   Adobe Fontificators    Bud Everts 2009 1111 Final5 Ways To Speak Like Obama   Adobe Fontificators    Bud Everts 2009 1111 Final
5 Ways To Speak Like Obama Adobe Fontificators Bud Everts 2009 1111 Final
 

More from Brij Sahani

09 groupteam.pp tcomgroupteam-souza
09 groupteam.pp tcomgroupteam-souza09 groupteam.pp tcomgroupteam-souza
09 groupteam.pp tcomgroupteam-souzaBrij Sahani
 
08 enhancrel.pp tenhancingrelationships-souza
08 enhancrel.pp tenhancingrelationships-souza08 enhancrel.pp tenhancingrelationships-souza
08 enhancrel.pp tenhancingrelationships-souzaBrij Sahani
 
07 ipc.pp tinterpersonalcom-souza
07 ipc.pp tinterpersonalcom-souza07 ipc.pp tinterpersonalcom-souza
07 ipc.pp tinterpersonalcom-souzaBrij Sahani
 
06 adaptingtoothers.p ptadapting-souza
06 adaptingtoothers.p ptadapting-souza06 adaptingtoothers.p ptadapting-souza
06 adaptingtoothers.p ptadapting-souzaBrij Sahani
 
04 nonverbal.pp tnonverbalmessages-souza
04 nonverbal.pp tnonverbalmessages-souza04 nonverbal.pp tnonverbalmessages-souza
04 nonverbal.pp tnonverbalmessages-souzaBrij Sahani
 
03 verbal.pp tverbalmessages-souza
03 verbal.pp tverbalmessages-souza03 verbal.pp tverbalmessages-souza
03 verbal.pp tverbalmessages-souzaBrij Sahani
 
3 paragphpresentation
3 paragphpresentation3 paragphpresentation
3 paragphpresentationBrij Sahani
 
02 selfaware.pp tselfaware-souza
02 selfaware.pp tselfaware-souza02 selfaware.pp tselfaware-souza
02 selfaware.pp tselfaware-souzaBrij Sahani
 
02k activeand passivevoiceoffice2003
02k activeand passivevoiceoffice200302k activeand passivevoiceoffice2003
02k activeand passivevoiceoffice2003Brij Sahani
 
01 why study hcom & lecture notes
01 why study hcom & lecture notes01 why study hcom & lecture notes
01 why study hcom & lecture notesBrij Sahani
 
1 groups.pp tintroductionroles_hoffman
1 groups.pp tintroductionroles_hoffman1 groups.pp tintroductionroles_hoffman
1 groups.pp tintroductionroles_hoffmanBrij Sahani
 
00 welcome to hcom-100
00 welcome to hcom-10000 welcome to hcom-100
00 welcome to hcom-100Brij Sahani
 

More from Brij Sahani (14)

09 groupteam.pp tcomgroupteam-souza
09 groupteam.pp tcomgroupteam-souza09 groupteam.pp tcomgroupteam-souza
09 groupteam.pp tcomgroupteam-souza
 
08 enhancrel.pp tenhancingrelationships-souza
08 enhancrel.pp tenhancingrelationships-souza08 enhancrel.pp tenhancingrelationships-souza
08 enhancrel.pp tenhancingrelationships-souza
 
07 ipc.pp tinterpersonalcom-souza
07 ipc.pp tinterpersonalcom-souza07 ipc.pp tinterpersonalcom-souza
07 ipc.pp tinterpersonalcom-souza
 
06 adaptingtoothers.p ptadapting-souza
06 adaptingtoothers.p ptadapting-souza06 adaptingtoothers.p ptadapting-souza
06 adaptingtoothers.p ptadapting-souza
 
6 traits1
6 traits16 traits1
6 traits1
 
04 nonverbal.pp tnonverbalmessages-souza
04 nonverbal.pp tnonverbalmessages-souza04 nonverbal.pp tnonverbalmessages-souza
04 nonverbal.pp tnonverbalmessages-souza
 
03 verbal.pp tverbalmessages-souza
03 verbal.pp tverbalmessages-souza03 verbal.pp tverbalmessages-souza
03 verbal.pp tverbalmessages-souza
 
3 paragphpresentation
3 paragphpresentation3 paragphpresentation
3 paragphpresentation
 
02 selfaware.pp tselfaware-souza
02 selfaware.pp tselfaware-souza02 selfaware.pp tselfaware-souza
02 selfaware.pp tselfaware-souza
 
02k activeand passivevoiceoffice2003
02k activeand passivevoiceoffice200302k activeand passivevoiceoffice2003
02k activeand passivevoiceoffice2003
 
01 why study hcom & lecture notes
01 why study hcom & lecture notes01 why study hcom & lecture notes
01 why study hcom & lecture notes
 
1 groups.pp tintroductionroles_hoffman
1 groups.pp tintroductionroles_hoffman1 groups.pp tintroductionroles_hoffman
1 groups.pp tintroductionroles_hoffman
 
00 welcome to hcom-100
00 welcome to hcom-10000 welcome to hcom-100
00 welcome to hcom-100
 
Writingprocess1
Writingprocess1Writingprocess1
Writingprocess1
 

Recently uploaded

Developing An App To Navigate The Roads of Brazil
Developing An App To Navigate The Roads of BrazilDeveloping An App To Navigate The Roads of Brazil
Developing An App To Navigate The Roads of BrazilV3cube
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)Gabriella Davis
 
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure serviceWhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure servicePooja Nehwal
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationSafe Software
 
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxFactors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxKatpro Technologies
 
Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)Allon Mureinik
 
Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...
Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...
Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...gurkirankumar98700
 
Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101Paola De la Torre
 
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...Neo4j
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonetsnaman860154
 
08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking MenDelhi Call girls
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024The Digital Insurer
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking MenDelhi Call girls
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Scriptwesley chun
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Drew Madelung
 
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...Igalia
 
The Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxThe Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxMalak Abu Hammad
 
GenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationGenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationMichael W. Hawkins
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdfhans926745
 
Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024The Digital Insurer
 

Recently uploaded (20)

Developing An App To Navigate The Roads of Brazil
Developing An App To Navigate The Roads of BrazilDeveloping An App To Navigate The Roads of Brazil
Developing An App To Navigate The Roads of Brazil
 
A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)A Domino Admins Adventures (Engage 2024)
A Domino Admins Adventures (Engage 2024)
 
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure serviceWhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
WhatsApp 9892124323 ✓Call Girls In Kalyan ( Mumbai ) secure service
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptxFactors to Consider When Choosing Accounts Payable Services Providers.pptx
Factors to Consider When Choosing Accounts Payable Services Providers.pptx
 
Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)Injustice - Developers Among Us (SciFiDevCon 2024)
Injustice - Developers Among Us (SciFiDevCon 2024)
 
Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...
Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...
Kalyanpur ) Call Girls in Lucknow Finest Escorts Service 🍸 8923113531 🎰 Avail...
 
Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101Salesforce Community Group Quito, Salesforce 101
Salesforce Community Group Quito, Salesforce 101
 
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
 
How to convert PDF to text with Nanonets
How to convert PDF to text with NanonetsHow to convert PDF to text with Nanonets
How to convert PDF to text with Nanonets
 
08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men08448380779 Call Girls In Civil Lines Women Seeking Men
08448380779 Call Girls In Civil Lines Women Seeking Men
 
Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024Axa Assurance Maroc - Insurer Innovation Award 2024
Axa Assurance Maroc - Insurer Innovation Award 2024
 
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men08448380779 Call Girls In Greater Kailash - I Women Seeking Men
08448380779 Call Girls In Greater Kailash - I Women Seeking Men
 
Automating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps ScriptAutomating Google Workspace (GWS) & more with Apps Script
Automating Google Workspace (GWS) & more with Apps Script
 
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
Strategies for Unlocking Knowledge Management in Microsoft 365 in the Copilot...
 
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
Raspberry Pi 5: Challenges and Solutions in Bringing up an OpenGL/Vulkan Driv...
 
The Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptxThe Codex of Business Writing Software for Real-World Solutions 2.pptx
The Codex of Business Writing Software for Real-World Solutions 2.pptx
 
GenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day PresentationGenCyber Cyber Security Day Presentation
GenCyber Cyber Security Day Presentation
 
[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf[2024]Digital Global Overview Report 2024 Meltwater.pdf
[2024]Digital Global Overview Report 2024 Meltwater.pdf
 
Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024Partners Life - Insurer Innovation Award 2024
Partners Life - Insurer Innovation Award 2024
 

05a listening.pp tlistening-souza