        
PC Repair and Troubleshooting
   Hardware
   Software
   Motherboard
   Power Supply
   Drives
   IO Devices
   Communication Devices
   Storage Devices
   CPU - performs most of the calculations which enable a computer to function
   Heat Sink and Fan – cools the CPU
   RAM - stores resident part of the current running OS and all running processes
   BIOS
     o   Boot firmware
           •   Fixed / ussually small programs
     o   Power Management
   Chipset - provides the supporting interfaces between the CPU and the various buses and
    external components. This chipset determines, to an extent, the features and capabilities of
    the motherboard.
   Internal Busses - connect the CPU to various internal components and to expansion cards
    for graphics and sound
     o   PCI
     o   SATA
     o   ATA
   External Busses Controllers - support ports for external peripherals.
     o   USB
     o   IEEE 1394 interface - serial bus interface standard for high-speed communications and
         isochronous real-time data transfer, frequently used by personal computers, as well as in digital
         audio, digital video, automotive, and aeronautics applications.
     o   Small Computer System Interconnect - set of standards for physically connecting and transferring
         data between computers and peripheral devices
   converts alternating current (AC) electric power to low-
    voltage DC power for the internal components of the
    computer
   CD / DVD / HD DVD / Blu Ray
   Floppy
   HDD
   USB Flash
   Tape
   Keyboard
   Mouse
   Monitor
   Webcam
   Microphone
   Speaker
   Headset
   Printer
   Scanner
   Primary
   Secondary
   Tertiary
    o Disks
       • Magneto optic disks
       • Optical disks
       • WORM
    o Tapes
    o USB Flash
    o External HDD
   Repeater
   NIC
   Modem
   Hub
   Bridge
   Switch
   Router
HUB                    BRIDGE                  SWITCH                  ROUTER
   Physical Layer           Data Link Layer         Data Link Layer         Network Layer
   Bus Backbone              MAC Address             MAC Address              IP Address
Transmits to all ports    Transmits only if on      Transmits to a          Transmits to a
                             the other side         designated host         designated host
Don’t analyse traffic    Allow/Disallow traffic     Manages traffic          Avoids traffic
   1 Collision &          Every segment has a        Every port has       Separates Broadcast
 Broadcast Domain        collision domain and     Collision Domain and         Domain
                         Broadcast domain as a    Broadcast Domain as
                                 whole                   a whole
    Same Subnet              Same Subnet              Same Subnet          Different Subnets
    used on small           used to connect         large networks use    most common home
 networks where the        different network       switches rather than   use for routers is to
amount of data going           segments               hubs to connect      share a broadband
across the network is                             computers within the    internet connection.
   never very high                                     same subnet
 Creates a network        Connects Network         Connects Network       Connects Network
     segment                 Segments                 Segments

1 hardware fundamentals

  • 1.
     PC Repair and Troubleshooting
  • 2.
    Hardware  Software
  • 3.
    Motherboard  Power Supply  Drives  IO Devices  Communication Devices  Storage Devices
  • 4.
    CPU - performs most of the calculations which enable a computer to function  Heat Sink and Fan – cools the CPU  RAM - stores resident part of the current running OS and all running processes  BIOS o Boot firmware • Fixed / ussually small programs o Power Management  Chipset - provides the supporting interfaces between the CPU and the various buses and external components. This chipset determines, to an extent, the features and capabilities of the motherboard.  Internal Busses - connect the CPU to various internal components and to expansion cards for graphics and sound o PCI o SATA o ATA  External Busses Controllers - support ports for external peripherals. o USB o IEEE 1394 interface - serial bus interface standard for high-speed communications and isochronous real-time data transfer, frequently used by personal computers, as well as in digital audio, digital video, automotive, and aeronautics applications. o Small Computer System Interconnect - set of standards for physically connecting and transferring data between computers and peripheral devices
  • 6.
    converts alternating current (AC) electric power to low- voltage DC power for the internal components of the computer
  • 7.
    CD / DVD / HD DVD / Blu Ray  Floppy  HDD  USB Flash  Tape
  • 8.
    Keyboard  Mouse  Monitor  Webcam  Microphone  Speaker  Headset  Printer  Scanner
  • 9.
    Primary  Secondary  Tertiary o Disks • Magneto optic disks • Optical disks • WORM o Tapes o USB Flash o External HDD
  • 10.
    Repeater  NIC  Modem  Hub  Bridge  Switch  Router
  • 11.
    HUB BRIDGE SWITCH ROUTER Physical Layer Data Link Layer Data Link Layer Network Layer Bus Backbone MAC Address MAC Address IP Address Transmits to all ports Transmits only if on Transmits to a Transmits to a the other side designated host designated host Don’t analyse traffic Allow/Disallow traffic Manages traffic Avoids traffic 1 Collision & Every segment has a Every port has Separates Broadcast Broadcast Domain collision domain and Collision Domain and Domain Broadcast domain as a Broadcast Domain as whole a whole Same Subnet Same Subnet Same Subnet Different Subnets used on small used to connect large networks use most common home networks where the different network switches rather than use for routers is to amount of data going segments hubs to connect share a broadband across the network is computers within the internet connection. never very high same subnet Creates a network Connects Network Connects Network Connects Network segment Segments Segments