SlideShare a Scribd company logo
1 of 8
Download to read offline
PPT ON LISTEING SKILLS
 NAME : Kishan H. Patel
 CLASS: 1st SEM
 ELECTRICAL ENGINEERING
 SUBMITTED TO,
 DR VIKAS RAVAL SIR
Introduction
 Almost 45% of time we spend in listening.
 An essential management and leadership
skill.
 A process of receiving, interpreting and
reacting to a message.
 Difference between listening & hearing
Types of Listening
 Appreciative listening
 Empathetic listening
 Comprehensive listening
 Critical listening
Traits of a Good Listener
 Being non-evaluative
 Paraphrasing
 Reflecting implications
 Reflecting hidden feelings
 Inviting further contributions
 Responding non-verbally
Active Versus Passive listening
 Show keenness
 Expressions
 Alertness
 Questions
 Not neglecting physical aspects
 Valid reason for criticism
Implications
 Good listening helps you to take better
decisions and make better policies in
organization.
 On the contrary lack of proper listening can
lead to embarrassing situations because of a
gap in coordination and understanding.
Tips for Effective Listening
 DO’s
 Be mentally prepared to listen
 Evaluate the speech not the
speaker
 Be unbiased to the speaker by
depersonalizing your feelings
 Fight distractions by closing off
sound sources
 Be open minded
 Ask questions to clarify and not
to overshadow intelligence
 Paraphrase from time to time
 Send appropriate non-verbal
signals time to time
 Don’ts
 Not to pay undue emphasis on
vocabulary as you can use the
context to understand the
meaning
 Not to pay too much attention to
the accessories and clothing of
the speaker
 Not to prepare your responses
while the speaker is speaking
 Avoid preconceptions and
prejudices
 Not to get distracted by outside
influences
 Not to interrupt too often
 Not to show boredom
THANK YOU

More Related Content

What's hot

Sp interview question types
Sp interview question typesSp interview question types
Sp interview question typesljohnson16
 
Effective Communication skills
Effective Communication skillsEffective Communication skills
Effective Communication skillsPrity18
 
Effective Communication and Feedback Skills
Effective Communication and Feedback SkillsEffective Communication and Feedback Skills
Effective Communication and Feedback SkillsDokka Srinivasu
 
Effective communication skills presentation 1 amc
Effective communication skills presentation 1 amcEffective communication skills presentation 1 amc
Effective communication skills presentation 1 amcWafa AlAhmed
 
Communication skills
Communication skillsCommunication skills
Communication skillsabhi23agrawal
 
Group Discussion and Personal Interview
Group Discussion and Personal InterviewGroup Discussion and Personal Interview
Group Discussion and Personal InterviewAmit Kumar
 
Soft skills and communication
Soft skills and communicationSoft skills and communication
Soft skills and communicationMalavika Desai
 
Soft skills in leadership
Soft skills in leadershipSoft skills in leadership
Soft skills in leadershipSubhamMalik
 
Mod 1 concept of communication
Mod 1 concept of communicationMod 1 concept of communication
Mod 1 concept of communicationAkankshaThakur73
 
Interview question types
Interview question typesInterview question types
Interview question typeseklauber
 
Communication skills social arts, tle 3 a
Communication skills   social arts, tle 3 aCommunication skills   social arts, tle 3 a
Communication skills social arts, tle 3 aFernando Rayos Jr.
 
Guidelines for Oral Business Communications
Guidelines for Oral Business CommunicationsGuidelines for Oral Business Communications
Guidelines for Oral Business CommunicationsGeorge Diamandis
 
Effective communication skills hr
Effective communication skills hrEffective communication skills hr
Effective communication skills hrNavin Roy
 
Personal_Communication_Report
Personal_Communication_ReportPersonal_Communication_Report
Personal_Communication_ReportStephen Heaston
 

What's hot (20)

Sp interview question types
Sp interview question typesSp interview question types
Sp interview question types
 
Effective Communication skills
Effective Communication skillsEffective Communication skills
Effective Communication skills
 
Effective Communication and Feedback Skills
Effective Communication and Feedback SkillsEffective Communication and Feedback Skills
Effective Communication and Feedback Skills
 
Effective communication skills presentation 1 amc
Effective communication skills presentation 1 amcEffective communication skills presentation 1 amc
Effective communication skills presentation 1 amc
 
Communication skills
Communication skillsCommunication skills
Communication skills
 
Presentation for LCMC Final
Presentation for LCMC FinalPresentation for LCMC Final
Presentation for LCMC Final
 
MBTI Communication Tips
MBTI Communication TipsMBTI Communication Tips
MBTI Communication Tips
 
Soft skills
Soft skillsSoft skills
Soft skills
 
Group Discussion and Personal Interview
Group Discussion and Personal InterviewGroup Discussion and Personal Interview
Group Discussion and Personal Interview
 
Soft skills and communication
Soft skills and communicationSoft skills and communication
Soft skills and communication
 
Soft skills
Soft skillsSoft skills
Soft skills
 
Soft skills in leadership
Soft skills in leadershipSoft skills in leadership
Soft skills in leadership
 
Mod 1 concept of communication
Mod 1 concept of communicationMod 1 concept of communication
Mod 1 concept of communication
 
Interview question types
Interview question typesInterview question types
Interview question types
 
Communication skills social arts, tle 3 a
Communication skills   social arts, tle 3 aCommunication skills   social arts, tle 3 a
Communication skills social arts, tle 3 a
 
Group Discussion Afterschoool
Group Discussion AfterschooolGroup Discussion Afterschoool
Group Discussion Afterschoool
 
Guidelines for Oral Business Communications
Guidelines for Oral Business CommunicationsGuidelines for Oral Business Communications
Guidelines for Oral Business Communications
 
Rana brijrajsinh
Rana brijrajsinhRana brijrajsinh
Rana brijrajsinh
 
Effective communication skills hr
Effective communication skills hrEffective communication skills hr
Effective communication skills hr
 
Personal_Communication_Report
Personal_Communication_ReportPersonal_Communication_Report
Personal_Communication_Report
 

Viewers also liked

Listening-Skills Helpful Presentation
Listening-Skills Helpful PresentationListening-Skills Helpful Presentation
Listening-Skills Helpful PresentationHuba Akhtar
 
Listening skills
Listening skillsListening skills
Listening skillssmileyriaz
 
Importance of upword communication
Importance of upword communicationImportance of upword communication
Importance of upword communicationfuzailahmed240
 
Poor listening styles
Poor listening stylesPoor listening styles
Poor listening stylesjillyv
 
Poor listening skills
Poor listening skillsPoor listening skills
Poor listening skillsMyRemi4444
 
Poor listening skills
Poor listening skillsPoor listening skills
Poor listening skillsskynoelle
 
160210119119 nizar vasaya
160210119119 nizar vasaya160210119119 nizar vasaya
160210119119 nizar vasayaNizar Vasaya
 
Chapter 2, 7 cs of_business_communication_a
Chapter 2, 7 cs of_business_communication_aChapter 2, 7 cs of_business_communication_a
Chapter 2, 7 cs of_business_communication_aAkshay Kumar
 
Seven c's of business communication
Seven c's of business communicationSeven c's of business communication
Seven c's of business communicationAbasyn University
 
Listening Skills
Listening SkillsListening Skills
Listening Skillsreachrubi27
 
Upward communication
Upward communicationUpward communication
Upward communicationrenujain1208
 
LISTENING (Definition, Importance & Effective Listening)
LISTENING (Definition, Importance & Effective Listening)LISTENING (Definition, Importance & Effective Listening)
LISTENING (Definition, Importance & Effective Listening)Kevin Ciano
 
Role and importance of listening
Role and importance of listeningRole and importance of listening
Role and importance of listeningKhushal Thakkar
 
Listening activities
Listening activitiesListening activities
Listening activitiesVũ Cương
 
Importance of communication in business
Importance of communication in businessImportance of communication in business
Importance of communication in businessFurrukh Ali Baig
 

Viewers also liked (20)

Listening-Skills Helpful Presentation
Listening-Skills Helpful PresentationListening-Skills Helpful Presentation
Listening-Skills Helpful Presentation
 
Listening Skill
Listening SkillListening Skill
Listening Skill
 
Listening skills
Listening skillsListening skills
Listening skills
 
Post listeing hoi an 10
Post listeing hoi an 10Post listeing hoi an 10
Post listeing hoi an 10
 
Importance of upword communication
Importance of upword communicationImportance of upword communication
Importance of upword communication
 
Poor listening styles
Poor listening stylesPoor listening styles
Poor listening styles
 
Poor listening skills
Poor listening skillsPoor listening skills
Poor listening skills
 
Poor listening skills
Poor listening skillsPoor listening skills
Poor listening skills
 
160210119119 nizar vasaya
160210119119 nizar vasaya160210119119 nizar vasaya
160210119119 nizar vasaya
 
5 poor listening styles
5 poor listening styles5 poor listening styles
5 poor listening styles
 
Chapter 2, 7 cs of_business_communication_a
Chapter 2, 7 cs of_business_communication_aChapter 2, 7 cs of_business_communication_a
Chapter 2, 7 cs of_business_communication_a
 
Seven c's of business communication
Seven c's of business communicationSeven c's of business communication
Seven c's of business communication
 
Listening Skills
Listening SkillsListening Skills
Listening Skills
 
Upward communication
Upward communicationUpward communication
Upward communication
 
LISTENING (Definition, Importance & Effective Listening)
LISTENING (Definition, Importance & Effective Listening)LISTENING (Definition, Importance & Effective Listening)
LISTENING (Definition, Importance & Effective Listening)
 
Listening
ListeningListening
Listening
 
Role and importance of listening
Role and importance of listeningRole and importance of listening
Role and importance of listening
 
Listening activities
Listening activitiesListening activities
Listening activities
 
Flow of communication
Flow of communicationFlow of communication
Flow of communication
 
Importance of communication in business
Importance of communication in businessImportance of communication in business
Importance of communication in business
 

Similar to 03 listening skills

Active Effective Listening.pptx
Active Effective Listening.pptxActive Effective Listening.pptx
Active Effective Listening.pptxDrDeborah Thigpen
 
Building relation listening nursing 2010 2011
Building relation listening  nursing 2010 2011Building relation listening  nursing 2010 2011
Building relation listening nursing 2010 2011hawrazfaris
 
Essentials of performance management
Essentials of performance managementEssentials of performance management
Essentials of performance managementMadelineHart
 
03 listening skills(1)
03 listening skills(1)03 listening skills(1)
03 listening skills(1)9409071112
 
03 listening skills
03 listening skills03 listening skills
03 listening skillsNikhil Joshi
 
Effective communication skills
Effective communication skillsEffective communication skills
Effective communication skillsSugata Chowdhuri
 
Effective Listening
Effective ListeningEffective Listening
Effective ListeningSampath
 
Communication Skills
Communication SkillsCommunication Skills
Communication SkillsAbdul Rahim
 
Q1 M5 Analytical Listening.pptx
Q1 M5 Analytical Listening.pptxQ1 M5 Analytical Listening.pptx
Q1 M5 Analytical Listening.pptxcecilledamaolao001
 
250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.ppt
250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.ppt250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.ppt
250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.pptdrneerajbhandari
 
Effective communication skills- introduction
Effective communication skills- introductionEffective communication skills- introduction
Effective communication skills- introductionVasudevan Deivasigamani
 

Similar to 03 listening skills (20)

Active Effective Listening.pptx
Active Effective Listening.pptxActive Effective Listening.pptx
Active Effective Listening.pptx
 
Oral communication
Oral communicationOral communication
Oral communication
 
Building relation listening nursing 2010 2011
Building relation listening  nursing 2010 2011Building relation listening  nursing 2010 2011
Building relation listening nursing 2010 2011
 
Listening skills
Listening skillsListening skills
Listening skills
 
Essentials of performance management
Essentials of performance managementEssentials of performance management
Essentials of performance management
 
Art of listening
Art of listeningArt of listening
Art of listening
 
Listening Skills
Listening SkillsListening Skills
Listening Skills
 
Listening skills
Listening skillsListening skills
Listening skills
 
03 listening skills(1)
03 listening skills(1)03 listening skills(1)
03 listening skills(1)
 
03 listening skills
03 listening skills03 listening skills
03 listening skills
 
Art of listening
Art of listeningArt of listening
Art of listening
 
Effective communication skills
Effective communication skillsEffective communication skills
Effective communication skills
 
Effective Listening
Effective ListeningEffective Listening
Effective Listening
 
Communication Skills
Communication SkillsCommunication Skills
Communication Skills
 
Q1 M5 Analytical Listening.pptx
Q1 M5 Analytical Listening.pptxQ1 M5 Analytical Listening.pptx
Q1 M5 Analytical Listening.pptx
 
Communication Skills
Communication  Skills    Communication  Skills
Communication Skills
 
250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.ppt
250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.ppt250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.ppt
250455473-EFFECTIVE-COMMUNICATION-SKILLS-ppt.ppt
 
Active listening
Active listeningActive listening
Active listening
 
Effective communication skills- introduction
Effective communication skills- introductionEffective communication skills- introduction
Effective communication skills- introduction
 
Listening skills
Listening skillsListening skills
Listening skills
 

Recently uploaded

The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13Steve Thomason
 
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdfBASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdfSoniaTolstoy
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformChameera Dedduwage
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxiammrhaywood
 
Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Disha Kariya
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfsanyamsingh5019
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdfQucHHunhnh
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdfQucHHunhnh
 
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...fonyou31
 
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...Sapna Thakur
 
Student login on Anyboli platform.helpin
Student login on Anyboli platform.helpinStudent login on Anyboli platform.helpin
Student login on Anyboli platform.helpinRaunakKeshri1
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Sapana Sha
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfchloefrazer622
 
The byproduct of sericulture in different industries.pptx
The byproduct of sericulture in different industries.pptxThe byproduct of sericulture in different industries.pptx
The byproduct of sericulture in different industries.pptxShobhayan Kirtania
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsTechSoup
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introductionMaksud Ahmed
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactdawncurless
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactPECB
 
Interactive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationInteractive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationnomboosow
 
Separation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and ActinidesSeparation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and ActinidesFatimaKhan178732
 

Recently uploaded (20)

The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13
 
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdfBASLIQ CURRENT LOOKBOOK  LOOKBOOK(1) (1).pdf
BASLIQ CURRENT LOOKBOOK LOOKBOOK(1) (1).pdf
 
A Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy ReformA Critique of the Proposed National Education Policy Reform
A Critique of the Proposed National Education Policy Reform
 
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptxSOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
SOCIAL AND HISTORICAL CONTEXT - LFTVD.pptx
 
Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..Sports & Fitness Value Added Course FY..
Sports & Fitness Value Added Course FY..
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdf
 
1029 - Danh muc Sach Giao Khoa 10 . pdf
1029 -  Danh muc Sach Giao Khoa 10 . pdf1029 -  Danh muc Sach Giao Khoa 10 . pdf
1029 - Danh muc Sach Giao Khoa 10 . pdf
 
1029-Danh muc Sach Giao Khoa khoi 6.pdf
1029-Danh muc Sach Giao Khoa khoi  6.pdf1029-Danh muc Sach Giao Khoa khoi  6.pdf
1029-Danh muc Sach Giao Khoa khoi 6.pdf
 
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
Ecosystem Interactions Class Discussion Presentation in Blue Green Lined Styl...
 
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
BAG TECHNIQUE Bag technique-a tool making use of public health bag through wh...
 
Student login on Anyboli platform.helpin
Student login on Anyboli platform.helpinStudent login on Anyboli platform.helpin
Student login on Anyboli platform.helpin
 
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdf
 
The byproduct of sericulture in different industries.pptx
The byproduct of sericulture in different industries.pptxThe byproduct of sericulture in different industries.pptx
The byproduct of sericulture in different industries.pptx
 
Introduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The BasicsIntroduction to Nonprofit Accounting: The Basics
Introduction to Nonprofit Accounting: The Basics
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 
Accessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impactAccessible design: Minimum effort, maximum impact
Accessible design: Minimum effort, maximum impact
 
Beyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global ImpactBeyond the EU: DORA and NIS 2 Directive's Global Impact
Beyond the EU: DORA and NIS 2 Directive's Global Impact
 
Interactive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communicationInteractive Powerpoint_How to Master effective communication
Interactive Powerpoint_How to Master effective communication
 
Separation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and ActinidesSeparation of Lanthanides/ Lanthanides and Actinides
Separation of Lanthanides/ Lanthanides and Actinides
 

03 listening skills

  • 1. PPT ON LISTEING SKILLS  NAME : Kishan H. Patel  CLASS: 1st SEM  ELECTRICAL ENGINEERING  SUBMITTED TO,  DR VIKAS RAVAL SIR
  • 2. Introduction  Almost 45% of time we spend in listening.  An essential management and leadership skill.  A process of receiving, interpreting and reacting to a message.  Difference between listening & hearing
  • 3. Types of Listening  Appreciative listening  Empathetic listening  Comprehensive listening  Critical listening
  • 4. Traits of a Good Listener  Being non-evaluative  Paraphrasing  Reflecting implications  Reflecting hidden feelings  Inviting further contributions  Responding non-verbally
  • 5. Active Versus Passive listening  Show keenness  Expressions  Alertness  Questions  Not neglecting physical aspects  Valid reason for criticism
  • 6. Implications  Good listening helps you to take better decisions and make better policies in organization.  On the contrary lack of proper listening can lead to embarrassing situations because of a gap in coordination and understanding.
  • 7. Tips for Effective Listening  DO’s  Be mentally prepared to listen  Evaluate the speech not the speaker  Be unbiased to the speaker by depersonalizing your feelings  Fight distractions by closing off sound sources  Be open minded  Ask questions to clarify and not to overshadow intelligence  Paraphrase from time to time  Send appropriate non-verbal signals time to time  Don’ts  Not to pay undue emphasis on vocabulary as you can use the context to understand the meaning  Not to pay too much attention to the accessories and clothing of the speaker  Not to prepare your responses while the speaker is speaking  Avoid preconceptions and prejudices  Not to get distracted by outside influences  Not to interrupt too often  Not to show boredom