This document discusses poor listening styles, including spacing out where the listener is distracted and ignores the speaker, pretend listening where the listener pretends to pay attention but does not understand, and selective listening where the listener only pays attention to interesting parts. It also discusses word listening where the listener focuses on the words but not the true meaning or feelings, and self-centered listening where the listener views everything from their own perspective and judges or advises based on their own experiences rather than understanding the speaker.