Transactional Analysis is a theory of personalities and a system of communication. Analysis of different Ego states.

1. TRANSACTIONAL ANALYSIS (TA)

2. MASTER MIND CREDO
Our Values & Beliefs
We Are The Believer Of Learning, Excellence, Quality, Growth
And Ethics And Are Possessively Committed To These Values
And Ensure That All Our Current And Future Generation Of
Leaders Understand And Practice Them.
Our Organization Culture Would Always Be The Reflection And
Mirror Image Of Our Values, Believes And Core Ideology. We
Will Not Do Any Business Or Take Any Decision Which Does
Not Fits Into Our Value System And Ideology.

3. OBJECTIVE
1. To know different shades of Human Behavior.
2. To get aware of our own personality and behavior.
3. To enhance our communication pattern and hence
our personal and professional relations.

4. What is TA?
1. Counseling
Specialization
2. Education
3. Organizational
4. Psychotherapists
International TA
Association
The South Asian
Association of TA

5. TA FAMILY
1. Analysis of Ego States
2. Analysis of Transactions
3. Analysis of Self Awareness
4. Analysis of Life Positions
5. Script Analysis
6. Games Analysis
7. Stroking

6. EGO STATE
“A consistent pattern of
thinking, feeling and
behaviour”.
MODELS
STRUCTURAL BEHAVIORAL
WHAT? HOW?

7. EGO-STRUCTURE
Taught
Concept
Felt Concept
Learned
Concept
Reflection of Past Here and Now
PARENT CHILD ADULT

8. Controlling
Parents
Words
(7%)
Gestures &
Manners
Facial
Expressions
(55%)
Tones
(38%)
Nurturing
Parents
Adult
Please,
sorry, I can’t,
try
I wish, wow,
love, hate
How, When,
Where, Why
Don’t’ worry,
let me help
you
Should,
Must, Don’t,
Good, Bad
Free Child
Adaptive
Child
Complaining
, monotone
Joyful, noisy,
energetic
Calm, clear,
even
Consoling,
loving,
soothing
Harsh,
abrupt,
authoritative
Head tilted
to one side,
fidgeting
Exaggerated
movements
Level of eye
contact, no
fidgeting
Pat on arm,
nodding,
encouraging
Finger
pointing,
arms crossed
Pouting,
downcast,
not engaged
Bight eyed,
smiling freely
Open,
thoughtful
Smiling,
proud eyes
Rolling eyes,
furrowed
brow
BEHAVIORAL CLUES

9. TYPE OF TRANSACTIONS

11. SOURCES
1. https://itaaworld.org/ - International TA Association
2. http://www.eatanews.org/ - European Association for
TA
3. E-Book Introduction to TA … “101 Notes” by Dave
Spenceley
4. “What do you Say after you Say hello” – By H.G.
Marsh

12. Anchored to Telescopic Goal and
Microscopic Actions

13. Sales Quotes: Transactional Analysis
 When a relationship is right, details are negotiable;
 When tension is high, details become obstacles.