1. ARUN SHARMA
Mobile: 9459817557 / Email: arjunsharmamanali@gmail.com
{Passport No.- L1973873}
JOB OBJECTIVESeeking a challenging assignments in a reputed organization, where i can contribute the growth
of the organization with dedication, creativity, experience, skills and hard work.
KEY ATTRIBUTESHigh Energy Levels leads to my pursuit of all assignments in an enterprising manner.
Strong integrity & an unfailing faith in the virtue of focused hard work is my forte.
Good time management skills along with possessing a confident disposition.
Proficient in menu planning, inventory management & maintenance of a hygienic
environment.
Good interpersonal skills with the ability to work in multi cultural environment.
Academic CredentialsGraduate (Bachelor of arts) from Himachal Pradesh University in 2007-2010.
Higher Secondary (10+2) (Non Medical) from Himachal Pradesh School Education Board in
2007
10th from Himachal Pradesh School Education Board in 2005.
Organizational ExperienceGrowth Path
Steward
Company
The Royal Regency
Time Period
July3,2010-Jan.15,2012
Steward SolangValleyResorts(An ITC& Welcome Heritage) Jan.20,2012-Oct.25,2012
Sen. Steward Solang Valley Resorts(An ITC& Welcome Heritage) Oct.31,2012April30,13
Order Taker
Hotel Daffodil Manali
(A group of sandhya hotels)
Present
JOB PROFILEBilling, Auditing and cashiering on Host win and LUCID PROMIS.
Inventory management for food items and other food supplies & ensuring cleanliness in the
kitchen work area & that it is in order prior to commencement of food preparation.

2. Ensure customer satisfaction by achieving delivery of service quality norms by interacting
with clients, handle guests requests & resolving complaints.
Manage the delivery and measurement of guest service consistent with the companies service
standards and brand attributes.
Create a work environment that promotes teamwork, performance feedback, recognition,
mutual respect and employee satisfaction.
Maintain close communication with F&B Manager, captain working to supply their
equipment needs.
Maintain inventory and record keeping for all dinnerware, glassware, and linen of service
situations such as VIPs, and ensure the operation is running smoothly and consistently.
React to any complaints and take appropriate action.
Attend training sessions and retain knowledge covered therein.
Maintain composure with dissatisfied guests in demanding situations.
Follow health and safety rules and regulation as per Govt. Laws.
INTERESTSWatching TV
Music
Trekking
Net surfing
Paragliding
Rafting
LANGUAGE KNOWNEnglish
Hindi
Punjabi
PERSONAL DETAILSDate of Birth:Nov 11,1989
Father’s Name:Sh.jai kumar sharma
Marital Status:- unmarried
Permanent Address:- vill-jharag,p.o.-manali, distt-kullu
(H.p) 175131
Arun Sharma