1. VIGNESH .R
Ooty
India
Mobile: +919894458358
E-Mail id: vignesh.hotelier@gmail.com
Objective
A highly dedicated personality with comprehensive knowledge in planning, organizing and,
implementing tasks where this knowledge is sure to add value to the organization.
Personal Details
Date of Birth : 21st
November 1985
Gender : Male
Marital Status : Single
Nativity : Ooty, Tamil Nadu, India
Nationality : Indian
Passport Details
Passport number : N5250475
Date of Issue : 13/01/2016
Date of Expiry : 12/01/2026

2. Professional Experience
HUMAN RESOURCES MANAGEMENT
 Holding masters in human resources was responsible on working with HR policies and
procedures as per the organization framed by the government regulations of the country.
 Was overall responsible on working practices, recruitment, payroll and conditions of
employment.
 Promoting equality and diversity as part of the culture of the organization.
 Developing and implementing policies on working conditions, performance management,
equal opportunities, disciplinary procedures and absence management.
 Developing with line manages HR planning strategies which consider an immediate and
long term staff requirements.
 Having a significant role on key processes such as learning & development, trainings,
Biometric and other crucial HR strategies.
25th
October 2014 till date Landmark Hospitality
Category Fast Casual Concept
Designation Assistant Restaurant Manager
Nature of responsibilities
 Overall responsibility to operate the restaurant with Swedish standards & systems.
 Responsible to generate sales and marketing to have a reputed brand flow.
 Was directly reporting to Area manager and taking the restaurant to the high level in terms
of standards & procedures.

3.  Managing inventories, purchase, maintenance, staff training & execution of sales
promotions as per the company’s grid.
 Was in charge for the execution to build up the home delivery operation and to have the
minimal cost flow at the restaurant level.
3rd
Mar2013 to 30th
Apr 2014 The littlearth group of hotels
Category 4 star property
Designation F&B Manager
Nature of responsibilities
 Managing the overall operations of all operational departments which include F& B, Front office,
Reservation, catering and conferencing services, Housekeeping, Engineering.
 Planning, organizing, and directing the operations
 Ensure property complies with tourism department, and local authorities guidelines
 Monitoring the daily, monthly, and yearly budget on daily basis
 Driving F&B operations with brand standards and services from the company’s grid.
 Meeting the line managers of F & B on daily basis.
 Meet suppliers and get updated with the latest technology
 Attend weekly meetings with room reservations, sales, catering & conferences
 Monitoring reports on customer feedback such as preferences, complaints and suggestions, to take it
forward and work on it diligently with the team.
 Involve in training and group activities for employees.
 Managing 120 staff, .
 Indulging with guest and interact with them for preferences and suggestions and ways for
improvement on the services offered.
 Planning on theme dinners, Outdoor catering, and materializing events.
 Handling guest complaints and training the team on how to overcome such challenges in
the future.

4. 10th
May 2012 to 30th
Feb 2013 KFC restaurants, Bangalore, India
Category QSR international restaurant chain
Designation Assistant Restaurant Manager
Nature of responsibilities
 Managing the restaurants in the absence of RGM.
 Managing restaurant with efficient production and monitor daily sales as per days targets
set.
 Performed as training leader in training staff to perform their jobs & responsibilities
 Guided team members in finishing the LCMS (Learning content management system)
module, the online study system.
 Involved in recruiting new talents and involve in Hr activities and orientation.
 Closely monitored the audits conducted by the RSC and do a review analysis for the same.
 Preparing shift managers with the knowledge required to attend the board of review for
next level managerial positions for their career growth.
 Acted as a delivery champion in delivering products, coordinated with the maintenance of
delivery tracker reports and vehicle records.
10th
May 2011 to 1nd
May 2012 Taj group of hotels
Category 5 star property
Designation Assistant Restaurant Manager
Nature of responsibilities

5.  Managing the entire F&B department as per Standard operating procedures of TAJ and
was reporting to the General Manager.
 Analyzing sales, performances, maintenance, guest feedback system on a daily basis.
 Collating reports on monthly and yearly basis and review the same with the Gm on a
monthly meeting and send the same to the head offices.
 Involving with HR on recruitment and conducting town hall meetings on monthly basis.
 Conducting workshops on service culture and bar tending techniques for the up keep on
standard levels as per company norms.
 Working closely with executive chef on conducting theme parties, and summer festival
promo’s to market and attract the local crowd.
 Conducting training and development sessions for employees on personality development
and on customer focus on monthly basis.
31st
July 2008 to 7th Jan 2011 The Address, Down town, Dubai (Pre -Opening)
Category 5 star property
Designation Captain
Nature of responsibilities
 Handling the In room dining operation with streamlined standards.
 Maintaining the operational check list on a daily basis.
 In charge for the beverage inventory for the department
 Handled minibar as a leader for 400 rooms in check outs and replenishment.
 Closely worked with Gallup and monitored Guest Satisfaction tracking system.
 Ensured that room to room customer satisfaction levels are up kept.
 Worked on training and development process for the employees to sharpen up there on the
job role to be done effectively.
 Have initiated crucial systems to minimize customer complaints in operations.

6. 15nd
July 2006 to 3rd
July 2008 ITC park sheraton
Category 5 star property
Designation F&B Associate
Nature of responsibilities
 Have worked with “Dakshin” the signature restaurant of Chennai and learnt the maximum
in F&B services operations.
 In charge for crockery’s & beverage inventory’s to be taken on monthly basis.
 In charge for crew lounge for serving beverages and its maintenance.
 Have learnt the operation on In room dining services.
 Have shown participation on seminars conducted on guest engagement and on welcome
factors.
 Have closely worked with the guest complaint satisfaction feedback system as per
Sheraton standards.
Industrial exposure Training
Operational trainee – F&B services 1st
May 2005 to 30th
November 2005
Outdoor catering team leader Dates as per the outdoor catering
parties

7. Language Proficiency
Languages To read To write To speak
English √ √ √
Tamil √ √ √
Hindi √ √ √
Technology
 Res Pak- Restaurant reservation system
 Opera
 Champagne
 Micros Fidelio
 Microsoft office.
 Shawman
 FMC material ordering system
 HR Konnekt
 TAMS - MIS
Educational Qualification
 Post graduated with Master Of Business Administration Specializing Human
Resources management at Bharathiyar university, Coimbatore, India
 Under graduated with B.Sc. (Catering science & Hotel management) at VLB College,
Hobbies
 Listening to music
 Playing cricket
 Reading magazines
 Lake fishing
 Boating
 Driving
Declaration
I hereby declare that all the above furnished details are true, correct and complete.