Job Design Job design involves conscious efforts to organize task, duties and responsibilities in to a unit of work to achieve certain objectives. Job designEasierjob design new jobs than redesign follows toexisting analysis. jobs.
OBJECTIVES OF THE ORGANIZATION Greater Job Satisfaction Increased Performance Reduced Absenteeism & Turnover Greater Profitability
Techniques of Job DesignIndividual Design Options Group Design OptionsWORK SIMPLIFICATION WORK TEAMS Large task that is completed byJOB ROTATION a group of specific taskRotating from job to job Assignments.within an organization.JOB ENLARGEMENTAdding more tasks to the Job Design AUTONOMOUS WORKjob: Horizontal Loading Techniques GROUPS Work teams are given a goal toJOB ENRICHMENT achieve and the control overMaking jobs more its accomplishment.meaningful andChallenging: VerticalLoading
Organizational Factor Work flow Ergonomics Work practices
Environmental Factor Employee Abilities and Availability Social and Cultural Expectation
Behavioral Factor Feedback Use of abilities Variety
Common TechniquesSpecializationJob enlargementJob enrichmentJob rotation
Job specialization Involves Breaking jobs into small component parts. Assigning specialists to do each part. Found in manufacturing & service industries. Advantages Disadvantages More efficient Less flexibility Lower training costs Repetitive, boring tasks People learn jobs more Meaningless, monotonous quickly work Better person/job High job dissatisfaction matching No opportunity to develop and acquire new skills
Job RotationRotating people periodically from job to jobReduces boredom, increases flexibilityHelps minimize repetitive strain injuriesCan have some process loss
Job Enrichment Strategies Empowering employees giving employees more autonomy feeling of control and self-efficacy Forming natural work units completing an entire task assigning employees to specific clients Establishing client relationships employees put in direct contact with clients
Current Trends in Job Design Flextime Compressed Workweek Job Sharing Telecommuting
Amit’s Duties and Responsibilities BASIC DUTIES Scheduling his sub - ordinate salesmen for sales. Making Reports of Sales Listening to consumer responses and feedbacks and forwarding them to the seniors.
New Job Designed Job Enrichment Scheduling his sub-ordinate salesmen + Target was given to him with adequate powers to achieve it
New Job Designed Job EnlargementListening to consumer responses and feedbacks and forwarding them to the seniors. +Trained to guide and suggest unsatisfied consumers.
Employee Satisfaction is Organization’s Success