This document presents information on verbal communication. It begins with an agenda that outlines topics like the need for verbal communication, its objectives and characteristics. It defines verbal communication as conveying messages through mouth and includes interviews and video calls as forms of verbal communication. The document identifies helping with problem solving, resolving conflicts and influencing people as needs for verbal communication. Its objectives are listed as informing, educating, convincing and persuading people to take action. Characteristics, barriers, benefits and limitations of verbal communication are also detailed over multiple slides.

1. PRESENTED BY
POONAM.R.JAMAKHANDI.
SIET,BIJAPUR KARNATAKA.
MBA I SEM.
1

2. AGENDA
Verbal Communication.
Need for verbal communication.
Objectives of verbal communication.
Characteristics of verbal communication.
Barriers of verbal communication.
Benefits of verbal communication.
Limitations of verbal communication.
2

3. VERBAL COMMUNICATION.
 An act of conveying messages,
ideas, or feelings through the use of
mouth.
 Main way of communicating face-
to-face.
3

4. INTERVIEW A FACE TO FACE VERBAL
COMMUNICATION
4

5. TELEPHONY OR
VIDEOCHAT A FORM OF
VERBAL COMMUNICATION.
5

6. NEED FOR VERBAL
COMMUNICATION
Helps in problem solving.
Resolve conflict.
Influence people to work together.
Develop listening skills.
An effective negotiator.
6

7. OBJECTIVES OF VERBAL
COMMUNICATION.
To Inform.
To Educate.
To Convince
To Persuade.
To Lead to Action
7

8. CHARACTERISTICS.
Consider the objective.
Think about the interest level of the
receiver.
Be sincere .
Use simple language and familiar
words.
8

9. CHARACTERISTICS CONTD..
Be brief and precise.
Avoid vagueness.
Be polite.
Allow time to respond.
9

10. BARRIERS OF VERBAL
COMMUNICATION.
Status.
Halo effects.
Complexes .
Poor retention.
Abstracting.
Slant.
Language barrier.
10

11. BENEFITS OF VERBAL
COMMUNICATION.
Speed.
Immediate feedback.
Economical.
Synergy and Mutual creativity.
Secrecy.
Personal touch.
11

12. BENEFITS CONTD…
Suitable for emergency.
Harmonious relations.
12

13. LIMITATIONS OF VERBAL
COMMUNICATION.
Lack of evidence.
Lengthy messages.
Costly.
Noise.
Speakers ineffectiveness.
Attitudinal problem.
13

14. THANK YOU
14