Communication Skills for First Year B.Pharmacy Sem-I, As per PCI Syllabus Elements of Communication

1. Prepared By:-Ms. Mali Sunayana M.
Asst.Professor
Subject:-Communication Skills
Sahyadri College Of Pharmacy, Methwade, Sangola
UNIT-II TOPIC-I
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2. 1. Introduction
2. Types of elements of communication
3. Face to face communication
4. Verbal communication
5. Physical communication
6. Conclusion
7. Reference
CONTENTS:
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3. Communication means sharing and exchange ofinformation.
It can be done verbally, by writing or by understandingthe
body movements.
Only words are not required for communication even we
can communicate with other persons by non-verbal means
also. We communicate with much more than our words.
INTRODUCTION
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4.  Face to face communication
 Verbal communication
 Physical communication
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5.  All face to face conversation
Advantages
 Helps to communicate
better
 Best for general discussion
 Suitable for secure
discussions
Disadvantages
 Difficult to follow in big
organizations
 Ineffective in large gathering
 If the listener is non-
attentive
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Face to face Communication

6.  Tone of voice
 Body languages
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7.  90% of communication
 Depends upon: Listening
skill & clarification
Types of verbal communication
 Interpersonal communication
 Public speaking
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8. Problems
 Misunderstanding, difference in perspectives
 Faulty communication
techniques
 Language barrier
 Be a good listener
 Speak with respect to recipient point of view
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9.  Non-verbal type of communication
 Use of symbol, signs and gestures
Points to remember
 By controlling anxiety
 Stress management
 Eye contact
 Practice your own signs
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10.  Effective communication take place to achieve good communication
skills through verbal and nonverbal methods, one should be capable
and ready to identify the combination of communication functions
which may bring out success in the communication strategy or plane
to be implemented.
 Coupled with in consideration of all face to face, verbal and non-
verbal communications, they interrelate to conveymeaning.
 Occasionally, nonverbal communication appear before verbal, but it
has not been productively discussed out which of the two ways is
more efficient.
 Therefore, both ways of communications relate in replicating,
harmonizing, replacing, articulating and regulating and ensuring of
the message communicated.
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11.  Arora P, Arora V, Singh J, Kumar D, PV Communication skills, PV Books, page
19-21
 https://www.officevibe.com/blog/nonverbal-communication- at-work
 http://dikenlitel.co/body-language-clip-art-chart.html
 https://keydifferences.com/difference-between-verbal-and-
non-verbal-communication.html
 https://www.ukessays.com/essays/english-
language/explanation-of-verbal-and-non-verbal-
communication-english-language-essay.php
 A Text book of Communication Skills by the author Sambhaji
K. Budhavale Technical Publications Page No. 4.1-4.18
 A Text Book of Communication Skills by the author Dr.
Meenu Pandey Nirali Prakashan Page No. 4.1-4.24
 www.google.com
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THANK YOU…..!