Groups <ul><li>Group - A collection of three or more people who interact and attempt to influence each other in order to a...
Characteristics of a  Healthy Group <ul><li>Ethical goals </li></ul><ul><ul><li>Healthy groups have goals that benefit the...
Characteristics of a  Healthy Group <ul><li>Develop and abide by productive  norms - Expectations for the way group member...
Stages of Group Development <ul><li>Forming - Initial stage characterized by orientation, testing, and dependence </li></u...
Stages of Group Development <ul><li>Performing-  The skills, knowledge, and abilities of all members are combined to overc...
Types of Groups <ul><li>Family - A group of intimates who through their communication generates a sense of home and group ...
Types of Groups <ul><li>Interest group - Comprised of individuals who come together because they share a common concern, h...
Types of Groups <ul><li>Work group - Collection of three or more people formed to solve a problem </li></ul><ul><ul><li>Wo...
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Chap9: Communicating in Groups

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This slideshow was created to accompany the ninth chapter of Communicate! by Kathleen S. Verderber, Rudolph F. Verderber and Deanna D. Sellnow. Publisher: Wadsworth/Cengage Learning. ISBN-13: 978-0-495-90171-6

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Chap9: Communicating in Groups

  1. 2. Groups <ul><li>Group - A collection of three or more people who interact and attempt to influence each other in order to accomplish a common purpose. </li></ul><ul><li>Group communication - All the verbal and nonverbal messages shared with or among members of a group. </li></ul><ul><li>Healthy group - A group characterized by ethical goals, interdependence, cohesiveness, productive norms, accountability, and synergy. </li></ul>
  2. 3. Characteristics of a Healthy Group <ul><li>Ethical goals </li></ul><ul><ul><li>Healthy groups have goals that benefit the members and the larger society. </li></ul></ul><ul><li>Interdependent - Members rely on each other’s skills and knowledge </li></ul><ul><li>Cohesiveness - The force that brings group members closer together </li></ul><ul><ul><li>Team-building Activities - Designed to build rapport and develop trust </li></ul></ul>
  3. 4. Characteristics of a Healthy Group <ul><li>Develop and abide by productive norms - Expectations for the way group members will behave while in the group </li></ul><ul><ul><li>Ground rules - Prescribed behaviors designed to help the group meet its goals and conduct its conversations </li></ul></ul><ul><li>Accountability - Group members held responsible for adhering to the group norms and working toward the group’s goal </li></ul><ul><li>Synergy - Multiplying force of a group working together that results in a combined effort greater than any of the parts </li></ul>
  4. 5. Stages of Group Development <ul><li>Forming - Initial stage characterized by orientation, testing, and dependence </li></ul><ul><li>Storming - Characterized by conflict and power plays as members seek to have their ideas accepted and find their place within the group </li></ul><ul><ul><li>Groupthink - Deterioration of mental efficiency, reality testing, and moral judgment that results from in-group pressure to conform </li></ul></ul><ul><li>Norming- Group solidifies its rules for behavior, resulting in greater trust and motivation to achieve the goal </li></ul>
  5. 6. Stages of Group Development <ul><li>Performing- The skills, knowledge, and abilities of all members are combined to overcome obstacles and meet goals </li></ul><ul><li>Adjourning - Members assign meaning to what they have done and determine how to end or maintain interpersonal relations they have developed </li></ul>
  6. 7. Types of Groups <ul><li>Family - A group of intimates who through their communication generates a sense of home and group identity, complete with strong ties of loyalty and emotion, and experiences a history and a future </li></ul><ul><li>Social friendship group - Comprised of friends who have a genuine concern about each other’s welfare and enjoy spending time together </li></ul><ul><li>Support groups - People who come together to bolster each other by providing encouragement, honest feedback, and a safe environment for expressing deeply personal feelings about a problem common among members </li></ul>
  7. 8. Types of Groups <ul><li>Interest group - Comprised of individuals who come together because they share a common concern, hobby, or activity </li></ul><ul><li>Service group - Comprised of individuals who come together to perform hands-on charitable work, or to raise money to help organizations that perform such work </li></ul>
  8. 9. Types of Groups <ul><li>Work group - Collection of three or more people formed to solve a problem </li></ul><ul><ul><li>Work group goal - Future state of affairs desired by enough members of the group to motivate the group to work toward its achievement </li></ul></ul><ul><ul><li>Heterogeneous group - Various demographics, levels of knowledge, attitudes, and interests are represented </li></ul></ul><ul><ul><li>Homogeneous - Members have great similarity </li></ul></ul>
  9. 10. Thank You

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