summarise in 7 page.

1. Chapter Three:
Foundation of Group Behavior

2. • Group: Two or more individuals interacting and
interdependent, who have come together to achieve
particular objectives.
• Groups can be classified as formal or informal:
Formal Group: are defined by the organization’s
structure with designated work assignments
establishing tasks. Further sub classification of
formal group include:
– Command Group: A group composed of the individuals
who report directly to a given manager
– Task Group: Those working together to complete a job or
task in an organization but not limited by hierarchical
boundaries

3. Cont’d
• Informal Group: Alliances that are neither
formally structured nor officially approved.
Created in response to the need for social
contact, personal relationships or special
interests. Deeply affect behavior and
performance
– Interest Group: Members work together to attain a
specific objective with which each is concerned
– Friendship Group: Those brought together because
they share one or more common characteristics

4. Why people form/join a team/group?
• Some reasons are looking for Security, Status, Self-
esteem, Affiliation, Power, Goal Achievement etc…
More over, Why TEAM work? Together Everyone
Achieves More!

5. Stages in Team/Group development
Forming: nominating, familiarizing, and helping
them feel comfortable with their fellow members
Storming: characterized by “fight or flight”,
tension, conflict , disagreements etc.
Norming: ground rules and norms development
(trust, commitment , communication, idea
sharing increases)
Performing: the task starts
Adjourning ( if temporary)

6. Obstacles to Team/Group Productivity
• Conformity
• Diffusion of responsibility (“not my job”)
• Group thinking
• Obedience to authority vs. empowered
creativity
• Lack of management support or resources

7. Effective Team: to increasing productivity
• Consist of competent, committed members
• Work collaboratively in an atmosphere of respect and trust
• Understand how to measure achievement of their goal
• Tends to have relaxed, comfortable and more of informal
atmosphere
• The task is well understood, goal oriented and accepted
• The team members listen to each other to increase participation.
• Members tend to express both their feelings and ideas freely.
• Conflicts and disagreements center on the ideas and methods, not
around personalities and people (members)
• Decisions are usually based on consensus not on majority votes
• Generally, effective team Have clear purpose defined and accepted
mission, vision, goal and task that increases :Participation, civilized
disagreeing, open communication, shared leadership, and self
assessment

8. Are teams and groups same?

9. 9
END OF CHAPTER THREE
HRM-SJ