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VASYL SOLOSHCHUK «Finding a Blue Ocean: Why Niche Expertise Matters» - KIOF2017
1. Vasyl Soloshchuk, CEO, INSART
26.05.2017
Finding a Blue Ocean:
Why Niche Expertise Matters
2. About Me
• 17+ years in IT business since 2000
• CEO & Owner @ INSART
– FinTech & Java Engineering
– 50+ professionals
– Helped 30+ software companies to meet long term goals
• Co-founder @ Kharkiv IT Cluster
• Master in Computer Science and in Finance
• Wrote first line of code in 1993 (on a sheet of paper)
• Like to travel, with family and on business
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3. We are talking about SMB…
• Size: 30-100 people (+/-)
• Owners: 1-2 (rarely 3-4)
• Technology & delivery oriented
• Lack of sales & marketing, no onshore sales
• Zoo of technologies
• No real business domain expertise
• Clients come & go
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10. Solutions
• Web Applications
• Mobile Applications / Mobility
• Cloud Computing / SaaS / PaaS / IaaS
• Enterprise Solutions / Digital Enterprise
• Big Data, Data Analytics, Data Science
• Internet of Things / Embedded Solutions
• Open Source
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Type of software system architecture
11. Verticals / Business Domains / Industries
• Financial Services
• E-Commerce
• Retail & Distribution
• Healthcare & Life
Sciences
• Travel & Hospitality
• Energy
• Software & Hi-Tec
• Gaming & Entertainment
• Media & Communications
• Automotive & Aviation
• Electronics & Industrial
• Telecommunications
• Manufacturing
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12. Services
• Software Development
• Software Engineering
• Re-engineering, Modernization
• UI/UX Design & Consulting
• Architecture Design
• Quality Assurance
• DevOps
• Security
• Software Product Development
• Technology Consulting
• Digital Enterprise Consulting
• R&D / Research as a Service
• Digital / Online Marketing
• Strategic Business Consulting
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Project & business life-cycle coverage
13. Engagement Type
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Staff Augmentation
Product Development Services
Business Strategy
Resources-driven contracts SLA / Results-driven contracts
Development Factories
Outsourcing
Development Centers
Fixed price
Out staffing
Dedicated Teams
Time & Material
15. INSART – FinTech & Java Engineering
FinTech
Niche Java software development vendor
for growing FinTech companies
16. Benefits
• Higher rates
• Faster deal closing
• Easier staffing due to same resources type
• Better retention due to team seniority
• Less rework due to reuse of expertise
• Incubation of own product
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17. Account Based Marketing
KYC – Know your client:
• CTO, ~40 yrs old, male, kids, MBA
• USA East Coast
• late stage startup, 10-100 people
Researching Attracting Nurturing Pitching Pre-Sales
18. Expertise Nurturing
• Establish Centers of Competence
• Knowledge base with all project case studies
• Internal seminars to share knowledge about projects
• Platform & languages certifications
• Business domain online courses
• Network of business domain experts, interviews
• Apply expertise best practices in new projects
Red Ocean vs Blue Ocean
Glass Ceiling for Outsourcing
How the small companies do sales & marketing
Types of outsourcing expertise
Applying Blue Ocean principles
Write down the list of all projects you had
Group and classify them by expertise types
Add budget and success rate to each group
Select 1-2 groups with best budgets & success rate
Perform only that types of projects
Pass by anything else
Company Motto
Number of employees
Organizational structure
Location of headquarters
Industry and types of products and services they provide
Type and number of clients
Number, size and location of branches
What is the size of the IT department?
How long have they been in business?
What is the number one reason that would make them decide to buy services?
What goal do they want to achieve with services?
How are they currently trying to achieve this goal?
Why did they decide to try this approach?
What’s the main pain point with their current approach?
What was the decision making process that led to this choice?
What are the most important features for them?
What’s their buying process like?
Did they ever use outsourcing to fulfill their needs?
Did they know how to build a cooperation with an outsource company?
How do they position themselves in the market?
What words do they use to describe their product or service?
In which directories/resources do they get listed?
Which associations or trade groups are they members of?
Are they more driven by a desire to be innovative or to reduce risk?
Which trade shows or industry events do they attend?
Who is the decision maker in the business you are selling to?
Which companies has the current decision maker previously worked for?
Age
Gender
Profession
Education level
Marital status
Geographic location