1. City WORKFORCE

2. Outline
• What is City Workforce?
• City Workforce Goals
• THE TECHNOLOGY IT INVESTED IN
• The Types of Technology it invested in
• The Advantages and Disadvantages
• Future Trends
• How Did City Workforce Benefit From Using The Technology.

3. WORK-Force City
• Where does it operate?
• What does the firm do?
• What is its aim and goals?
• What technologies did it invest in?

4. Knowledge Management system
• What is KMS
• How Does it work?

5. Types Of Knowledge
Management

6. Enterprise Content
Management System

7. How can City
Workforce Use ECMS

8. Knowledge Network
System

9. How can City
Workforce Use KNS

10. PROS AND CONS

11. Advantages of KMS
• Promotes efficiency and Problem Solving
• Companies Can Use Data Mining to discover trends.

12. KMS DRAWBACKS
• Deciding what data to Store.
• The quality of the Data.
• Classification Of Data.

13. Future Trends
Collaboration:
• Wikis
• Instant Messaging
• Social Networking

14. How Can City Workforce Use
Collaboration System

15. HOW DOES KMS HELP WORK-Force
City
• Improves customer relationship
• Gives them operational advantage
• Business able to respond quicker to request
• Records the internal and external data
• Reduces transportation cost