its listening skills ppt

1. PPT ON LISTEING SKILLS
 NAME : Kishan H. Patel
 CLASS: 1st SEM
 ELECTRICAL ENGINEERING
 SUBMITTED TO,
 DR VIKAS RAVAL SIR

2. Introduction
 Almost 45% of time we spend in listening.
 An essential management and leadership
skill.
 A process of receiving, interpreting and
reacting to a message.
 Difference between listening & hearing

3. Types of Listening
 Appreciative listening
 Empathetic listening
 Comprehensive listening
 Critical listening

4. Traits of a Good Listener
 Being non-evaluative
 Paraphrasing
 Reflecting implications
 Reflecting hidden feelings
 Inviting further contributions
 Responding non-verbally

5. Active Versus Passive listening
 Show keenness
 Expressions
 Alertness
 Questions
 Not neglecting physical aspects
 Valid reason for criticism

6. Implications
 Good listening helps you to take better
decisions and make better policies in
organization.
 On the contrary lack of proper listening can
lead to embarrassing situations because of a
gap in coordination and understanding.

7. Tips for Effective Listening
 DO’s
 Be mentally prepared to listen
 Evaluate the speech not the
speaker
 Be unbiased to the speaker by
depersonalizing your feelings
 Fight distractions by closing off
sound sources
 Be open minded
 Ask questions to clarify and not
to overshadow intelligence
 Paraphrase from time to time
 Send appropriate non-verbal
signals time to time
 Don’ts
 Not to pay undue emphasis on
vocabulary as you can use the
context to understand the
meaning
 Not to pay too much attention to
the accessories and clothing of
the speaker
 Not to prepare your responses
while the speaker is speaking
 Avoid preconceptions and
prejudices
 Not to get distracted by outside
influences
 Not to interrupt too often
 Not to show boredom

8. THANK YOU