3. Laura
Norvig
Digital
Media
Strategist,
ETR
@LNorvig
Formerly:
Online
Community
Manager
Na<onal
Service
Knowledge
Network
4. Topics OUTCOME
Interactive
Reflective
FRAME
Take 1 small step
to improve the
design of your
nonprofit training
• Why Training
Fails
• Design for
Interaction
• Webinars
Tips
What
We’re
Going
To
Cover
h7p://bethkanter.wikispaces.com/nptrain-‐cvs
#nptrain
5. What’s
your
experience
with
training?
(for
humans,
not
dogs)
Audience
Poll
Who
is
in
the
room?
What
type
of
training?
Who
do
you
train?
What
is
your
level
of
experience?
6. What
is
your
burning
quesPon
about
designing
or
delivering
training?
14. Share
Pair
Think
about
a
training
that
you
went
to
where
you
were
engaged
and
that
you
immediately
applied
what
you
learned
aTer
you
took
the
training.
What
was
it
about
the
training
or
your
mindset
about
the
training
that
made
this
possible?
15. hPp://www.flickr.com/photos/benrussell/1477899923
Designing
Engaging
Training
• Balance
of
content
and
interac<on
• Content
resonates
with
the
audience
needs
• Design
for
Interac<on
• Avoid
lectures
for
more
than
10
minutes
• Give
<me
to
prac<ce
• Commit
to
ac<on
• Break
every
90
minutes
• Avoid
facility
or
technical
problems
37. Think
and
Write
Think
about
that
training
session
you
just
delivered
or
have
to
deliver.
What
type
of
exercise
can
you
incorporate
that
appeals
to
different
learning
styles
AND
meets
your
objec<ves?
44. Design
for
InteracPon/Learning
Styles
Time
Content
InteracPon
LogisPcs
DocumentaPon
9-‐9:30
Opening
• Welcome
• Logis<cs
• Agenda
• Audience
Poll
Icebreaker
Burning
Ques<ons
Room
set
up
in
a
circle
or
semi-‐
circle
Photograph
room
set
up
on
arrival,
set
up
empty,
and
just
before
9:30-‐10:30
Learning
Goal
#1
• Networked
Nonprofit
Overview
• Case
Studies
• CWRF
Wiki
Page
w/
links
Share
Pair
Four
Corners
of
the
Room
(small
group
discussion
and
full
group
debrief)
Semi-‐circle
around
projector
signs
on
wall,
tape,
and
paper
Photograph
set
up,
share
pair,
small
group
discussion,
and
full
group
debrief
10:30-‐10:45
………………..…BREAK
………………………
46. Evaluation Survey
Agree Strongly…Agree…Neutral…Disagree…Disagree Strongly
One a scale of 1 to 5, with 5 being high and 1 being low
• Has the instructor has been an effective teacher?
• Has the workshop been effective in advancing the
participant’s learning?
http://www.starwarsspoofs.com/
47. Webinar
Tips
• Get
parPcipants
to
tap
into
their
exisPng
knowledge
right
away
• Body
breaks
• Use
of
humor,
visuals,
and
pacing
• Content
delivery
in
10
minute
chunks
• InteracPve
exercises:
type
into
the
chat,
acPve
listening,
and
polls
• And
just
one
more
……
48. Commit
to
AcPon
What
is
one
idea
or
<p
that
you
can
implement
for
the
next
training
you
design
and
deliver?
Write
it
down
on
an
index
card
Raffle
