John Fayad is a commercially-focused retail store manager and buyer with over 10 years of experience driving business growth and maximizing profits. He has a proven track record of improving operational efficiency, coordinating effective supply and purchasing strategies, and ensuring high retail presentation standards. Currently the Luxury Shop Manager and Buyer at FashionNext door, John is responsible for managing staff, analyzing sales figures, developing marketing strategies, and maintaining market awareness. He holds a degree in Business Management and is fluent in Arabic, English, and French.

1. PERSONAL SUMMARY
A commercially aware and highly successful Retail Store manager and Buyer with a proven
track record in driving business forward whilst delivering high retail standards. A consistent
track record of improving efficiency, maximize profits whilst minimizing costs. Ability to
manage daily operations, and planning the use of materials and human resources to ensure
maximum efficiency, and a proven record of coordinating supply / purchasing strategies
that has achieved budgeted sales, profitability, quality standards and corporate goals.
I enjoy and thrive working in a customer focused environment currently looking forward to
making a significant contribution with a company that offers a unique opportunity for
progression.
I look forward to meet with you and discuss the value that I can bring to your organization.
CAREER HISTORY
Luxury Shop Manager & Buyer – FashionNext door
Sep 12 -Present
Responsible for ensuring a consistently high standard of presentation in
the store and making sure that all available space in the store is
effectively utilized. Focused on maximizing the customers shopping
experience.
Duties:
 Took over retail operation and cultivated program to train sales associates.
 Attended Italy - Milan, Slowear Shows for apparel buying selection and positioned
pricing for gross margin targets.
 Effectively developed customer relationships.
 Demonstrated creative skills with recognized window displays and in-store layout
for buying appeal.
 Responsible for the daily managing of staff and the assigning of duties.
 Analyzing store sales figures.
 Developing, researching and implementing marketing strategies.
 Maintaining awareness of market trends and monitoring local competitors.
 Contribute to short/long-term organizational planning and strategy as a member
of the management.
 Recruiting staff - this includes developing job descriptions and person
specifications, screening resumes, shortlisting, interviewing and selecting
potential candidates, induction and training sessions;
 Developing and implementing policies on issues like working conditions,
employee handbook, performance management, equal opportunities, disciplinary
procedures and absence management.
Accomplishments:
John Fayad
+961(76) 795 164
D.O.B: July 13, 1976
Nationality:Lebane
se John Fayyad
john.fayyad@outlook.com
Ashrafieh, Beirut
AREAS OF EXPERTISE
 Visual
merchandising.
 Training &
Development.
 Customer
relations
MGT.
 Performance
MGT.
 Recruitment
 Planning &
Organizing.
 Initiative &
Adaptability

2.  Improvements in organizational performance, infrastructure, productivity, and
more.
 Improvements in customer service and customer satisfaction scores.
 Key account management responsibilities and results.
 Improved employer branding.
 Improvements in traditional employee benefits and reductions in premium costs.
 Distinction for merchandise design and display (including sales results).
 Implementation of POS, interactive selling, and other automated retail
technologies
 Individual sales and account achievements.
PREVIOUS EMPLOYMENTS & POSITIOINS
Senior Sales Executive - Feb 1,
2008 - Aug 2012
Owner & Co-founder - ELLE BOUTIQUE Liberia Jan 1, 2003
- Jan2008
COMPUTER SKILLS
MS OFFICE:
 Advanced Excel
 Advanced Word
 Power Point
 Outlook
 Retail Pro:
Back office
Point of Sale
PERSONAL SKILLS
Teamwork
HR Management
Decision Making
Problem Solving
Customer Relations Skills Tactful & Articulate Flexible & Adaptable
LANGUAGE SKILLS
 Arabic - fluent
 English - fluent
 French - fluent
 Italian - Beginner
REFERENCES

3. Available upon Request
ACADEMIC QUALIFICATIONS
Business Management - University Of Liberia 1 998-2001
 IBM 200, General Management in look
 Advanced Business Computing
 Business Analysis
 Organizational Behavior
 Human Resources Management
 The organization of administrative and commercial files;
 Quantitative Methods of Business Decisions
 Conventions and Meeting Management
 Managing Entrepreneur Ship
 Basic Psychology