1. Name: Raunak Agarwal
Mobile: 8884313923
E-Mail: raunakagl@gmail.com
Seeking assignments in SALES - MARKETING/BUSINESS DEVELOPMENT/PUBLIC
RELATIONS/CLIENT SERVICING/GEMOLOGIST with a growth oriented organisation
CAREER OVERVIEW
A result oriented professional with nearly 5 years of experience in managing Business Development entailing
Sales & Marketing,Product Promotions & Launches, Brand Management, Client Relationship Management
and Team Management. A keen performer with experience in charting out sales strategies and contributing towards
enhancing business volumes & growth and achieving revenue and profitability norms. Distinctions of accomplishing
multi fold revenue increase. Proven skills in breaking new avenues & driving revenue growth and proactively
conducting opportunity analysis by keeping abreast of market trends. Recognized for professionalism, positive
mental attitude, commitment to excellence and demonstrated ability to communicate and working with senior
management, associates, and customers. Possesses strong management, analytical, communication and interpersonal
skills.
PROFICIENCY FORTE
Sales & Marketing: Taking care of the sales & marketing operations
with focus on achieving predefined sales target and growth.
Forecasting and planning monthly & quarterly sales targets and
executing them in a given time frame.
Certification : Was responsible for Gem Testing Certificates &
Diamond Grading Certificates for Kolkata & Bangalore & other South
India Branches under SinGem Lab for 7 years & Solitaire Diamond
Institute for 2 years.
Faculty: Corporate Trainer, Trained Students & faculty at Sindhar
Gems & Jewelry India Pvt. Ltd. successfully for 7 yrs & at Solitaire
Diamond Institute for 2 yrs at branches all over India covering main
aspects of Diamonds & Coloured Stones.
Business Development: Exploring business potential, opportunities
& clientele to secure profitable business volumes. Identifying
prospective clients generating business from existing accounts and
achieving profitability and increased sales growth.
Product Promotion/Brand Management: Building brand focus in
conjunction with operational requirements as well as utilizing market
feedback & personal network to develop marketing intelligence for positioning the products. Improving client
communications & maintaining ongoing relationships. Implementing sales programs/strategies to improve the
product awareness in markets by brand building and market development efforts.
Client Relationship Management: Managing customer centric operations and ensuring customer satisfaction by
achieving delivery and service quality norms.
Team Supervision: Monitoring, training & motivating the manpower & ensuring quality deliverables in the
market. Providing direction to the sales team for ensuring optimum performance and enhancing their professional
and soft skills.
Human Resource Management: Successfully conducted interviews & met requirements of leading Companies
in the Industry.
Sales & Marketing
Certification
Faculty
Business Development
Market Development & Expansion
Product Promotions
Brand Management
Client Relationship Management
Business Planning
Team Management
2. ORGANISATIONAL SCAN
July’05 - November’12 Sindhar Gems & Jewelry India Pvt. Ltd. Marketing
Manager
Key Deliverables
Developing good business relation with existing customers & acquisition of new customers.
Responsible for Diamond and Coloured Stone Certifications.
Trained faculty for Diamond & Coloured Stone.
Focusing on customer’s queries, feedback, handling customer inquires & providing guidance.
Analysing the ratio between existing & non existing customers bring out the solutions for increasing overall sales.
Innovative promotional activities to draw the customer’s attention.
Doing marketing research & achieved new contacts.
Acted as an HR and successfully placed the candidates in the leading companies of the Industry.
Gathering market intelligence, tracking competitors’ activities and providing valuable inputs for fine tuning auto
sales & marketing strategies.
Notable attainments
Promoted products & services; generated lead & initiated sales.
Successfully addressed customer inquiries; interpreted and delivered information; proposed suggestions; provided
guidance; identified, investigated and negotiated conflicts.
Taken initiatives to reduce cost and increase profitability.
Identify, qualify and pursue business opportunities through market surveys and mapping as per targeted plans
as well as through lead generation.
Interface with clients and maintain relations with them for ensuring continued & repeated business in each
campaign planned by the company as well as augmenting business & profitability.
Dec’12 - Present Solitaire Diamond Institute Pvt. Ltd. Business Development
Manager
Key Deliverables
Developing good business relation with existing clients & acquisition of new customers.
Responsible for Diamond and Coloured Stone Certifications.
Trained faculty for Diamond & Coloured Stone.
Been a corporate trainer for the leading companies of the Industry.
Focusing on customer’s queries, feedback, handling customer inquires & providing guidance.
Analysing the ratio between existing & non existing customers bring out the solutions for increasing overall sales.
Innovative promotional activities to draw the customer’s attention.
Doing marketing research & achieved new contacts.
Acted as an HR and successfully placed the candidates in the leading companies of the Industry.
Gathering market intelligence, tracking competitors’ activities and providing valuable inputs for fine tuning auto
sales & marketing strategies.
Notable attainments
Promoted products & services; generated lead & initiated sales.
Successfully addressed customer inquiries; interpreted and delivered information; proposed suggestions; provided
guidance; identified, investigated and negotiated conflicts.
Taken initiatives to reduce cost and increase profitability.
Identify, qualify and pursue business opportunities through market surveys and mapping as per targeted plans
as well as through lead generation.
3. Interface with clients and maintain relations with them for ensuring continued & repeated business in each
campaign planned by the company as well as augmenting business & profitability.
ACADEMICS
2011 B.B.A (Hons) Bachelor of Business Administration from Calcutta University.
2007 I.S.C from Maria’s Day School with 1st
Division marks secured 75%
2005 I.C.S.E from Maria’s Day School with 1st
Division marks secured 70%
PERSONAL DOSSIER
Date of Birth: 07th
September,1986
C Current Address: #25, Mallika Mansion, 5th
Cross, 25th
Main Vinayaka Nagar, JP Nagar 5th
Phase, Bangalore -
560078
Permanent Address: 13/1 Dr. P.K. Banerjee Road, Howrah - 711101
Language Known: English, Hindi, Bangla & Gujrati