ISA11 - Mariana Salgado - Living Labs and Interaction Design


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ISA11 - Mariana Salgado - Living Labs and Interaction Design

  1. 1. Living Labs As a way to motivate codesign with communitiesDr. Mariana SalgadoHead of the MBA in User Centered DesignLaurea University of Applied SciencesFellow resercher @LINKS
  2. 2. Twitter: Salgado Skype: mariana.salgado Slideshare: Scribd: Buenos Aires- ICOM -Open Design- Learning Network for Sustainability-File exhibit- Museum3.0- museologia porto- Hyväsiskot- 3 nubes- P2P foundation-Sustainable Design Network- Vihreat- Global Museums – Alternative Design Capital
  3. 3. What is a Living Lab?
  4. 4. Pictre by FlickrIt is an ecosystem centered in users for open innovation
  5. 5. Picture by Eccentric Jeff in Flickr Including communities / users, private sector, public sector,and local authorities.
  6. 6. Picture by anikaviro in FlickrCuadruple Helix: authorities, companies, universities and users.
  7. 7. In generalit operates regionally (neighborhood, city, region) Picture by
  8. 8. Picture by Janem in Flickr It is only by working together with users that it is possible to getinnovative products and services. End -users bring tacit knowledge
  9. 9. Picture by kowitz in Flickr ImpementingUser Centered Design methods(scenarios, personas, workshops, collages, games, drama, etc).
  10. 10. Picture by Pajaroenmano Interaction designers are familiar with the methods, withexperimentation and with iterations during the design process
  11. 11. Picture by Pajaroenmano in FlickrUCD and interaction design have been long interweaved research fields.
  12. 12. Picture by familymwr We trustusers tacit knowledge
  13. 13. Why Living Labs?
  14. 14. design that serves a community and individual members of the community
  15. 15. He lsi nk iL ivi ng La bAs a way to support grass-roots movements
  16. 16. Setting a long term collaboration with them
  17. 17. Life project (a different way to grow old)Loppukiri talo Potential of engaged, committed, interested and creative groups of users and communities 17
  18. 18. Pictures by Andrea Botero-ARKI Research Group Identification of relevant practices (digital media, tools, services)
  19. 19. Pictures by Andrea Botero-ARKI Research GroupSupport for developing a shared design language
  20. 20. Building blocks for scenarios & prototypes
  21. 21. Pictures by Andrea Botero-ARKI Research Group Platforms & toolkits
  22. 22. Users as informants and developers that can also develop R & Dprojects. The degree of commitment and participation is defined by the user itself. .
  23. 23. Picturire by CEA in Flickr Living Labs provide an arena for supporting different ways of codesignwith clients, consumers, and citizens.
  24. 24. They could fill a gap if there is not enough local, regional, ornational capacity for making citizens participate in the development of public and private services and products.Picture by anikaviro
  25. 25. Picture by dalberaThey can be seen as intermediate organizations to support the involvement of users in R&D projects. They challenge the obstacles of previous models based on the development of technology.
  26. 26. (Ståhlbröst 2008, p.35)LL have also been seen as research concepts.
  27. 27. COMPANIES RESEARCHERS AUTHORITIES USERSUsers + universtities + public authorities + private sector
  28. 28. Picture by shoehorn99 in Flickr Codesign and cocreationacross disciplines
  29. 29. What do Living Labs support?
  30. 30. La ur ea Liv ing La b Pictures from Caring TV project- Laurea University of Applied SciencesProvide methods and environment for testing
  31. 31. Support and plan e-services together with end-users
  32. 32. Map users needs Picture by Mike Eng
  33. 33. Picture by geekphysical Test prototypesEvaluate concepts and scenarios, Develop products & services
  34. 34. Generate links for making quick & dirty testing. Organize discussion on-line with the users groups. Prototype. Picture by Pedro Arellano.
  35. 35. Picture by peruisay In most of these cases this happens in real spaces, NO in virtual spacesThey are NOT laboratory tests but evaluating in real situations.
  36. 36. LL empower non-designers to applied UCD methods and disseminate the practice to listen to people.
  37. 37. Picture by jakuzahelp to built a common design vocabulary within people from others disciplines. (designers, developers, researchers, etc)
  38. 38. Why Living Labs in Finland?
  39. 39. Long tradition in User Centered Design -from a bean to a feijoada Picture in Flickr by Gov/BA
  40. 40. Strong participation fromUniversities of Applied Sciences -from an egg to a tortilla Picture in Flickr by jlastras
  41. 41. User driven innovation policy -from rice to ... Picture in Flickr by Mr. Kris
  42. 42. Public Funding-from corn to popcorn Picture in Flickr by Ayelie
  43. 43. TEKES Finnish Funding Aency for technology and innovation SITRA Finnish Innovation Fund FINPRO-Organization that helps Finnish companies to internationalize Cities as services providers and funding bodies Universities Research centers
  44. 44. Why Living Labs in Argentina?
  45. 45. Urban lab Metropolitan Center of Design + Research group + starts ups(COFECYT-DETEM: Consejo Federal de Ciencia y Tecnología- Projectos de desarrollo tecnológico municipal)
  46. 46. Can it be something else?
  47. 47. Yes!Picture by sean dreilinger
  48. 48. l ita ap C n ig es D d or W ki n si elH Find partners after being in dialogue with citizens (OURCity, designing inclusion- Meri Rastila)
  49. 49. Picture from SEMO, Somali men groupEstablish partnership with active communities (let people find you and look for the proactive communities)
  50. 50. Be aware of our contributionboth as professionals and as persons
  51. 51. Adapt our vocabulary to open the dialogue
  52. 52. Picture by cloneofsnakeInvest our time and effort in interaction and iterations with people for building partnership
  53. 53. Motivate users to participate in development projects (increase the design capabilities of the stakeholders themselves)
  54. 54. Enlarge collaboration networks(World design capital + Alternative Design Capital)
  55. 55. Adapt flexible solutions (to the dreams of people)
  56. 56. Give sustainability to projects thatget their energy out of the newness (be part of the solidarity economy)
  57. 57. Pictures in Flickr by StefanKazSupport community and personal practices (instead of talking about services or products)
  58. 58. Knit Knot Tree by the Jafagirls in Ohio, Foto: ShrewdcatEnable grassroots projects that propose cooperation and collaboration
  59. 59. Innovation will only come as a dialogue within people, objects and emotions.
  60. 60. that needs to be stimulated(Provide open ended components, platforms, toolkits)
  61. 61. Kiitos! Gracias! THANKS!Please, do not use the pictures in this presentation without acknowledging the sources
  62. 62. BibliographyArnkil, R.; Järvensivu, A.; Koski P.& Piirainen, T. (2010). Exploring Quadruple Helix Outlining user-orientedinnovation models. Working papers. Work Research Center. University of TampereBjörgvinsson,E.; Ehn, P.; and Hillgren, P.A (2010). Participatory design and "democratizing innovation"PDC 10 Proceedings of the 11th Biennial Participatory Design ConferenceEriksson, M., Niitamo, V., Kulkki, S. & Hribernik, K. A. (2006). Living Labs as a Multi-Contextual R&DMethodology. In K. Thoben, K. S. Pawar, M. Taisch & S. Terzi (Hrsg.), 12th International Conference onConcurrent Enterprising, Milan, Italy: Nottingham University Business SchoolMuller, L. and Edmonds, E. (2006). Living Laboratories. Making and Curating Interactive Art.Electronic Art and Animation Catalog. Sydney, Australia.Niitamo V.P and Leminen, S. (2011). Living Labin historia. In Innovoi(tko) yhdessä asiakkaittesi kanssa-näkemyksiä Living Lab- toimintaan. Edited by Anna-Greta Nyström and Seppo Leminen.Painosalama OY, Turku. Finland.Santoro, R. & Conte, M. (2009)Living Labs in Open Innovation Functional Regions.White paper.Retrieved from line_Communities on 10 March 2010.Ståhlbröst, A. (2008) Forming Future IT – The Living Lab Way of User Involvement. Doctoral Thesis.Luleå University of Technology
  63. 63. Arabianranta (2011) (2011). http://ballad-livinglabs.euBarLaurea (2011). (2011) Virium (2011) Living Lab (2011) http://www.helsinkilivinglab.fiLaurea University of Applied Sciences (2011) (2011)