1. HEBAT ALLAH MOHAMED ASHRAF SEDKY
Address: Gamet El Doual EL Arabia, Mohandessien ,Giza
Tel: 33381023, Mobile: 01007070113
E-Mail:Hebosedky@yahoo.com
Personal Statement:
A professional personal with extensive experience in sales, marketing ,customer service and
administration Roles. Highly organized, excellent communicator and efficient person which has
produced excellent results to date. Able to manage own time effectively, and priorities workload.
Experienced at working to tight deadlines and under considerable pressure. Friendly and
approachable with excellent interpersonal and customer relations skills. Fast learner and Self-
Motivated person .Obtain and Study information About Clients needs and problems. Quick to
absorb and analyze large amounts of information. Maintain long-term consultative
relationship with clients. I am committed to career building and growth. Increased turnover
through restructured ranging. Flexible and adaptable .Being able to deal with all types of people.
A strong understanding of customer and market dynamics and requirements.
Personal Data:
1. Date of birth:2/12/1980
2. Nationality: Egyptian
3. Gender: Female
4. Realign: Muslim
5. Martial Statue: Single
Education:
School: EL Orouba Language school Literature Department 1998
Collage: Cairo University
• First University Degree: Bachelor of Commerce
• Faculty: commerce
• Department: Accounting Dep. September 2004
External Courses:
1) Defense Language Institute

2. American Language Course Advanced Phase
2) British council Intermediate level two
Career Objective:
Seeking a challenging position on sales, marketing or customer
service department in multinational companies.
Professional Experience:
International Biomedical Group (Bahgat Group)
from 01/0 1/2006 until 3/2013
• Selling medical supplies for different hospitals departments for 3
multinational companies:
A) Sales Representative from 2006 until 2007 for Endovascular cath lab (Johnson &
Johnson)
B) Product Specialist from 2007 until 2010 for accessories cath lab (Smiths medical)
C) Assistant Director of the ministry of health recording from 2009 until 2010
D) Product Specialist from 2010 until 2013 for dialysis and oncology antimicrobial
solution (Tauropharm Group)
• Through this experience I learned a great deal about sales and marketing
management and administration.
• Professional presentation.
• Locate and contact potential clients.
• I grew sales by 50% per annum.
• Controlled 70% of the market to Smiths medical.
• I cultivate relationships with existing clients achieving a 35% increase in
repeat business.
• Good present in medical conferences.
• Good team work to present best services for our customers.
• Retain and enhance our customer's loyalty.
• Marketing & Sales growth knowledge.
• Knowledge of the client's needs and provide the best image.

3. • Good communication and follow-up.
• Identifies advantages and compares organization’s products/services.
Certificated from Smiths medical for the contribution to the growth of cath lab
business in the Middle East region for the year 2007-2008.
Raya Vodafone Project(Hot House) from 12/2004 until 4/2005
Customer service agent
• Own and manage the customer relationship through conducting calls in an
efficient and timely – manner
• Ensure services level agreements are met and maintained
• Selling products, services & promotions through providing customers
with accurate and timely information
• Communicate positively with all involved departments in order to
facilitate customers receiving the expected distinguished service
(Int'l freight forwarder) from 8/2014 till now
Operation & Marketing agent
• Excellent in marketing and presentation through phone calls and
mails to have new clients.
• Able to work with people of all ages and from different back
grounds
• Deal with foreign agencies ,shipping liens & air lines to present the
best services to our clients
• Excellent in Negotiation to have the best offers to meet our import
and export clients' requirements.
• Handle the shipment from the client's order till client receives it.

4. • Have a very good relationship with clients build on trust &
satisfaction.
• Very good to deal with complex problems by fast and creative
solutions.
Summer training:
Arab Contractors July-August 1999
Language Skills:
• English: fluently in spoken & written
• Arabic: Mother Tongue
• French: Moderate
Computer Skills:
Good user for windows applications, Microsoft office &Internet
Other Qualifications:
1. Ambitious
2. Hard worker
3. Team work
4. Patient
5. Spirit
6. Excellent communication skills both written and verbal
7. Committed to diversity and equal opportunities
8. Self-motivation.