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Dear Sir/Madam,
It is a Pleasure to present my C.V to your company,and it is really a great honorfor
me to be one of your company's members. To this end I am enclosing a complete
resume outlining my professionalqualifications for your review and consideration.I
would like to have an opportunity to join your team.
I have good interpersonaland communication skills. I am energetic,dynamic,
punctualreliable, and I have a great sense of responsibility.
I would appreciate the opportunity to discuss further specific contributions.
Thank you for your consideration,and I look forward to hearing from
you.
Yours faithfully,
IBRAHIM MOHAMMED ABD ELGAWAD SAMY
01006762111
ibrahimsamy1@gmail.com
IBRAHIM MOHAMMED ABD ELGAWAD SAMY
69 Tomnby st., Kasr el tahra, El zaytoon, Cairo
Mobile: 01006762111
E-mail: ibrahimsamy1@gmail.com
Objective:
Seeking challenging positions in a multinational company in marketing field where the
organizational, communication or business skills can be utilized to achieve the company’s
goals.
Education:
Bachelor of Commerce (Accounting), Ein Shams University (2002)
Graduated from Al Orman high school (1998)
Experience Record
Italian eyewear co. - EL Maadi / 12th
of November 2010 – present
Marketingsection head
Job Responsibilities:
• Responsible for all local production (units / fixtures....)
• Liaising and networking with a range of stakeholders including customers, colleagues,
suppliers and partner organizations
• Sourcing advertising opportunities and placing adverts in the press or on the radio
• Managing the production of marketing materials, including posters, flyers, newsletters and
DVDs.
• Liaising with designers and printers
• Arranging the effective distribution of marketing materials including Hardwaer material and
WD.
• Organizing events such as conferences, receptions and exhibitions.
• Conducting market research, for example using customer questionnaires and focus groups.
• contributing to, and developing, marketing plans and strategies
• Managing budgets.
• Monitoring competitor activity.
• Supporting the marketing manager and other colleagues.
Vodafone EGYPT/ Feb 2008 – October 2010
Senior Sales
Job Responsibilities:
• Operate the point of sales system by being aware of cash operations and maintain high level of
accuracy in all transactions.
• Establish and maintain effective working relationships with co-workers, supervisors and the
general public
• Main knowledge of current sales and promotions, policies regarding payment and exchanges,
and security practices.
• Providing high level of customer service by being aware of the product categories and be able to
assist and advice customer in a professional manner.
• Efficient handling of customer complaints in time & treats them as business opportunities to
ensure continuous improvement & development.
• Contribute to sales plans for the brand.
AL Deyaa Media production/ August 2007
Sales Executive
Job Responsibilities:
• Operate the point of sales system being aware of cash operations and maintain high level of
accuracy in all transactions.
• Main knowledge of current sales and promotions, policies regarding payment and exchanges,
and security practices
• Maintenance customer service standards, and ensure customer satisfaction.
• Price checks and counts the money.
• Efficient handling of complaints.
• Contribute to sales plans for the brand.
Vodafone EGYPT/ May 2006 – August 2007
Customer service (call center)
Job Responsibilities:
• Respond promptly to customer inquiries, handle and resolve customer complaints.
• obtain and evaluate all relevant information to handle inquiries and complaints and perform
customer verifications
• Process orders, forms, applications and requests.
• direct requests and unresolved issues to the designated resource
• manage customers' accounts, keep records of customer interactions and transactions, and record
details of inquiries, comments and complaints
• follow up on customer interactions
• Employee of the Month Dec 06.
Opti-Tech EGYPT/ February 2004 – May 2006
Sales representative
Job Responsibilities:
• Operate the point of sales system being aware of cash operations and maintain high level of
accuracy in all transactions.
• Main knowledge of current sales and promotions, policies regarding payment and exchanges,
and security practices
• Maintenance customer service standards, and ensure customer satisfaction.
• Price checks and counts the money.
• Efficient handling of complaints.
• Contribute to sales plans for the brand.
Shams Company/ October 2002 – February 2004
Accountant
Job Responsibilities:
• compile and analyze financial information to prepare financial statements including monthly and
annual accounts
• ensure financial records are maintained in compliance with accepted policies and procedures
• prepare financial management reports
• establish and monitor the implementation and maintenance of accounting control procedures
• develop and maintain financial data bases
• analyze and advise on business operations including revenue and expenditure trends, financial
commitments and future revenues
• analyze financial information to recommend or develop efficient use of resources and
procedures, provide strategic recommendations and maintain solutions to business and financial
problems
Personal Skills:
• Self-Motivated, Goal-oriented and Good Communication Skills
• Ability to learn new skills and to handle more than one task in time
• Strong problem solving with the Ability to deal effectively with all types of customers
Language:
• Arabic: Mother language
• English: Good
• French: basics
Computer Skills:
• Knowledge of windows 7/ Windows 8 and internet.
• Word, Excel, Power point, Outlook (Excellent)
Trainingand Courses:
• Sales negotiation course at (Zedny).
• Certificated MCP (Microsoft Certified Professional) 70-218.
• Personal selling course at (Zedny).
Personal Data:
• Date of Birth:1/1/1982
• Place of Birth: Cairo
• Nationality: Egyptian.
• Marital status: Married
• Military status : Exempt.
References:
• Furnished Upon Request
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Ibrahim samy_C.V

  • 1. Dear Sir/Madam, It is a Pleasure to present my C.V to your company,and it is really a great honorfor me to be one of your company's members. To this end I am enclosing a complete resume outlining my professionalqualifications for your review and consideration.I would like to have an opportunity to join your team. I have good interpersonaland communication skills. I am energetic,dynamic, punctualreliable, and I have a great sense of responsibility. I would appreciate the opportunity to discuss further specific contributions. Thank you for your consideration,and I look forward to hearing from you. Yours faithfully, IBRAHIM MOHAMMED ABD ELGAWAD SAMY 01006762111 ibrahimsamy1@gmail.com
  • 2. IBRAHIM MOHAMMED ABD ELGAWAD SAMY 69 Tomnby st., Kasr el tahra, El zaytoon, Cairo Mobile: 01006762111 E-mail: ibrahimsamy1@gmail.com Objective: Seeking challenging positions in a multinational company in marketing field where the organizational, communication or business skills can be utilized to achieve the company’s goals. Education: Bachelor of Commerce (Accounting), Ein Shams University (2002) Graduated from Al Orman high school (1998) Experience Record Italian eyewear co. - EL Maadi / 12th of November 2010 – present Marketingsection head Job Responsibilities: • Responsible for all local production (units / fixtures....) • Liaising and networking with a range of stakeholders including customers, colleagues, suppliers and partner organizations • Sourcing advertising opportunities and placing adverts in the press or on the radio • Managing the production of marketing materials, including posters, flyers, newsletters and DVDs. • Liaising with designers and printers
  • 3. • Arranging the effective distribution of marketing materials including Hardwaer material and WD. • Organizing events such as conferences, receptions and exhibitions. • Conducting market research, for example using customer questionnaires and focus groups. • contributing to, and developing, marketing plans and strategies • Managing budgets. • Monitoring competitor activity. • Supporting the marketing manager and other colleagues. Vodafone EGYPT/ Feb 2008 – October 2010 Senior Sales Job Responsibilities: • Operate the point of sales system by being aware of cash operations and maintain high level of accuracy in all transactions. • Establish and maintain effective working relationships with co-workers, supervisors and the general public • Main knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. • Providing high level of customer service by being aware of the product categories and be able to assist and advice customer in a professional manner. • Efficient handling of customer complaints in time & treats them as business opportunities to ensure continuous improvement & development. • Contribute to sales plans for the brand. AL Deyaa Media production/ August 2007 Sales Executive Job Responsibilities: • Operate the point of sales system being aware of cash operations and maintain high level of accuracy in all transactions. • Main knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices • Maintenance customer service standards, and ensure customer satisfaction. • Price checks and counts the money. • Efficient handling of complaints. • Contribute to sales plans for the brand.
  • 4. Vodafone EGYPT/ May 2006 – August 2007 Customer service (call center) Job Responsibilities: • Respond promptly to customer inquiries, handle and resolve customer complaints. • obtain and evaluate all relevant information to handle inquiries and complaints and perform customer verifications • Process orders, forms, applications and requests. • direct requests and unresolved issues to the designated resource • manage customers' accounts, keep records of customer interactions and transactions, and record details of inquiries, comments and complaints • follow up on customer interactions • Employee of the Month Dec 06. Opti-Tech EGYPT/ February 2004 – May 2006 Sales representative Job Responsibilities: • Operate the point of sales system being aware of cash operations and maintain high level of accuracy in all transactions. • Main knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices • Maintenance customer service standards, and ensure customer satisfaction. • Price checks and counts the money. • Efficient handling of complaints. • Contribute to sales plans for the brand. Shams Company/ October 2002 – February 2004 Accountant Job Responsibilities: • compile and analyze financial information to prepare financial statements including monthly and annual accounts • ensure financial records are maintained in compliance with accepted policies and procedures • prepare financial management reports • establish and monitor the implementation and maintenance of accounting control procedures • develop and maintain financial data bases • analyze and advise on business operations including revenue and expenditure trends, financial commitments and future revenues
  • 5. • analyze financial information to recommend or develop efficient use of resources and procedures, provide strategic recommendations and maintain solutions to business and financial problems Personal Skills: • Self-Motivated, Goal-oriented and Good Communication Skills • Ability to learn new skills and to handle more than one task in time • Strong problem solving with the Ability to deal effectively with all types of customers Language: • Arabic: Mother language • English: Good • French: basics Computer Skills: • Knowledge of windows 7/ Windows 8 and internet. • Word, Excel, Power point, Outlook (Excellent) Trainingand Courses: • Sales negotiation course at (Zedny). • Certificated MCP (Microsoft Certified Professional) 70-218. • Personal selling course at (Zedny). Personal Data: • Date of Birth:1/1/1982 • Place of Birth: Cairo • Nationality: Egyptian. • Marital status: Married • Military status : Exempt. References: • Furnished Upon Request