The document discusses the transition from Library 1.0 to Library 2.0 and Research 2.0, which are influenced by concepts of Web 2.0 like user-generated content, long tails, and collective intelligence. It provides examples of how libraries can apply these concepts through social networking, bookmarking, citation analysis tools, and APIs to engage users and meet their evolving needs. The document also shares results from a survey that found researchers are increasingly using social media and see it becoming more influential in their work in the next 5 years.