communication is a key to success in every organisation how it is helpful

1. Made by :Gaurav palariya
BBA 2ND

2. What are the various
Art of Effective listening

4. L = Look interested _get interested
I =involve yourself by responding
S =Stay on target
T =Test your understanding
E =Evaluate the message
N = neutralise your feeling

5. Here are some tips to help you
develop effective listening skills.
 Face the speaker and maintain eye
contact.
 Be attentive, but relaxed.
 Keep an open mind.
 Listen to the words and try to picture
what the speaker is saying.

6.  Wait for the speaker to pause to ask
clarifying questions.
 Try to feel what the speaker is feeling
 Give the speaker regular feedback

7. STRATEGIES FOR EFFECTIVE
LISTENING:
 Decide what our Goals are for the
Conversation.
 Be Aware of our Opinions
When to Speak and When to listen.
 Planning What to say When we Speak-
Focusing and Clarifying.
 Engage your sense.