This resume summarizes the qualifications and experience of Ma. Eunice C. Lansang, who is seeking a professional position to further develop her knowledge and skills. She has over 6 years of experience in housekeeping and room attendant roles at Solaire Resort and Casino and The Peninsula Manila Hotel. Her objective is to grow professionally while meeting corporate goals. She has a bachelor's degree in hotel and restaurant management and has received training in front office operations, cleaning equipment, and customer service.
Experienced Hotel Housekeeping Professional Seeking New Opportunity
1. .
MA.EUNICE C. LANSANG
#52 A KALAYAAN ST. AMPID 1
SAN MATEO, RIZAL
09056817477
eunicecaron@yahoo.com.ph
OBJECTIVE
To develop my knowledge and skills in a professional working environment this enables
me to grow while meeting the corporation’s goals.
PERSONAL INFORMATION
Birthdate: April 06, 1988
Age: 28 years old
Height: 5’3
Weight: 68 kls.
Civil status: Married
Religion: Roman Catholic
Language Spoken: English/ Filipino/Mandarin/Japanese
EDUCATIONAL BACKGROUND
Tertiary: Our Lady of Fatima University
Bachelor of Science in Hotel and Restaurant Management
2007-2011
WORK EXPERIENCE
Solaire Resort and Casino
2016- Present
2. Housekeeping Room Coordinator/ dispatch
• Trained in handling guest complaint and good in telephone conversation
• Updates and maintains correct hotel room status in the rooms management system
• Maintains permanent records of the following: room occupancy, status and statistics,
phone logs, and maintenance logs.
• Pass on messages and inquiries between floor staff and other departments.
• Learn to operate new office software and equipment for development and implementation
• Skills: Familiarity with Microsoft Word, Excel, Power point, quick to learn with good
interpersonal and organizational skills. Have a high sense of responsibility, Can work
long hours.
.
Solaire Resort and Casino
EVS Attendant
2013-2016
• Cleans rooms, hallways and restrooms.
• Cleans and maintains restaurants and banquet halls.
• Sweeps carpets.
• Empties ashtrays and urns.
• Polishes furniture and fixtures.
• Cleans rugs, carpets and upholstered furniture using a vacuum cleaner , broom and
shampoo machine.
• Washes walls and ceilings, moves and arranges furniture, and turns mattresses.
• Sweeps, mops, scrubs, waxes, and polishes floors.
Maintains housekeeping carts.
• Responsible for upkeep of all the equipment which he is using i.e., Vacuum cleaner,
trolleys, Scrubbing machine.
• Responsible for maintaining a time schedule for cleaning of their areas.
• Authorised to enter into offices for maintenance or other activities like pest control,
shampooing of carpet etc.
The Peninsula Manila Hotel
Room Attendant
October 2010-2011
• Enters and prepares the room for cleaning.
• Makes bed.
• Dusts the room and furniture.
• Replenishes guestroom and bath supplies.
• Cleans the bathroom.
• Vacuums and racks the carpet.
• Checks and secures the rooms.
• Perform rotation cleaning duties (e.g. steam clean carpets, spring cleaning, super cleaning
etc.) as required
Ateneo Grade School
3. Office Staff
May 2011
TRAINING AND SEMINARS:
Front office opera
2007
Karcher Machine operations
Solaire Resort and Casino
2013
Ultimate Customer Service
Solaire Resort and Casino
2014
CHARACTER REFERENCES:
Zyrus Alonzo
Room Supervisor
Solaire and Resort Casino
0918356360
Jean Minerva
Room Supervisor
Solaire and Resort Casino
09179270074
I hereby certify the following are true and correct to the best ability of my knowledge.
______________________
MA.EUNICE C. LANSANG