Cynthia Craft is seeking an opportunity to use her skills and experience in various industries including hospitality, food service, and customer service. She has over 10 years of experience in roles such as housekeeping supervisor, housekeeper, driver, and front desk operations. Cynthia learns quickly and has excellent organizational, multi-tasking, and Microsoft software skills. She is looking to enhance company success with her qualifications.

1. Cynthia Craft
1710 Foxhall Circle (407)994-5290
Kissimmee Fl. 34741 cynthia.craft49@yahoo.com
Objective and qualifications
I am seeking an opportunity to use my skills and experience to enhance the success of your
company. I work well under pressure and in fast paced environments. I learn quickly with
excellent organizational skills and the ability to multi task. I am also proficient in the use of
various Microsoft applications and looking forward to meet with you.
Education
Walter L. Sickles High: Tampa Fl. (2002)
High School Diploma GPA3.5, general high school curriculum
Experience
Housekeeping Supervisor
(11/ 2014-07/ 2015) Bluegreen Vacations-Orlando Fl.
· Pre prep rooms stocking condiments, trash bags, checking closet areas, checking for
maintenance repairs and any deep cleaning issues
· Supervising check outs of assigned rooms and housekeepers while lending a hand when
needed to ensure proper training
· Replenishing brochures while redusting and checking tidiness of linen and towel presentation
· Inspect cleanliness and hygiene in all areas of the unit while turning in units in the time
needed
Housekeeper
(01/ 2014-10/ 2014) Sheraton Resort-Orlando Fl.
· Pick up caddy and other supplies including keys and board
· Prepare and tear down units for stayovers, full cleans, and checkouts
· Clean full kitchens, bathrooms and bedrooms making beds and sofa beds, replenishing
towels and condiments, vacuum, sweep, mop and dust
· Check all appliances, report any maintenance issues and secure units with consistent
cleanliness in the time needed
Housekeeper
(09/ 2013-01/ 2014) Hyatt Regency-Orlando Fl.
· Stock and organize cart with supplies, pick up keys and iPod
· Prepare and tear down rooms for stayovers, full cleans and check outs
· Clean bathroom and bedroom making beds and sofa bed, replenishing towels and
condiments, vacuum, sweep, mop, and dust
· Check all appliances, report any maintenance issues and secure rooms with consistent
cleanliness in the time needed
Driver
(03/ 2011-08/ 2013) Pizza Hut-Kissimmee F
l.
· Providing fast and friendly food services
· Working as a team including prep, cooking, carryout, and delivery orders
· Maintain a clean driving record, valid driver’s license and insurance
· Knowledge of reading route maps and delivering on time
Reservations and Front Desk
(11/ 2004-09/ 2009) Days Inn Maingate East-Kissimmee Fl.
· Proficient in reservations and front desk operations
· Handled multiple phone lines, checked room rates, and guest balances
· Assisted in guest concerns and complaints
References available upon request