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TEAMWORK

CT231 & CT216
Catherine Cronin
January 2014
CC BY-NC-SA 2.0 cindy47452
2

Source: www.dnainfo.com
3

facebook.com/OccupySandyReliefNyc
4

Image:CC BY 2.0 Matt
What is a TEAM?
a group of people working
together to achieve
a common goal

5
What is TEAMWORK?
the ability to cooperate and
communicate effectively with others
to achieve a common goal

6
Team Working
Benefits

7

Challenges
TEAMWORK
o
o

Establish tasks to be completed

o Work on tasks

o

Communicate / monitor progress

o Work on new / revised...
9

CC BY-NC-SA Harold Jarche
10

Image credit: Alec Couros
Stages of Team Development
Forming (assemble team; deal with ambiguity)
Storming (deal with criticism; develop ideas)
Norm...
Maturity Continuum
DEPENDENCE
INDEPENDENCE
INTERDEPENDENCE

12

Source: Stephen R. Covey (1989) The 7 Habits of Highly Eff...
Consideration

4 Paradigms of human interaction

13

Lose / Win

Win / Win

Lose / Lose

Win / Lose

Courage
Win/Win
If Win/Win is such an ideal, why don’t we do
it all the time?

What gets in the way?

14
Key Teamwork SKILLS
1.

INTERPERSONAL
•
•
•
•

2.

SELF / PROJECT MANAGEMENT
•
•
•
•

15

Trust / acceptance
Communication...
A few TEAMWORK guidelines…
1.
2.
3.
4.
5.

16

Effective communication
Team Working Agreement
Effective meetings
Project m...
1. Effective communication
 Communicate openly & supportively
 Listen openly
 Interpret nonverbal messages
 Give usefu...
2. Team Working Agreement
What is it?
•

•

Expectations each team has for its members

•

18

Effectively a contract whic...
Team Working Agreement
Key points:
•

•

Each team member needs to input

•

A chance for all members to voice their opini...
Team Working Agreement:
Issues to consider

•

•

participation by all members

•

decision-making

•

problem-solving app...
SAMPLE:

Boeing Code of Cooperation for Teams
•

EVERY member is responsible for the team’s progress and
success

•

Atten...
3. Meeting Guidelines (sample)
 Project meetings will be held every
 Meetings will be called by

.
.

 Meetings will be...
4. Project Management
•

Start with consensus on project GOAL

•

Then work to a project PLAN

Milestone

23

Responsibili...
5. Conflict
•

People typically fear and avoid conflict

•

Most people believe conflict does not belong
in the workplace
...
TEAMWORK
o
o

Establish tasks to be completed

o Work on tasks

o

Communicate / monitor progress

o Work on new / revised...
Teamwork in a Software
Development Environment
COMMUNICATION
–

Communicate well; listen openly

KEEP THE PROJECT ON TRACK...
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Teamwork presentation

Teamwork presentation, CT231 Professional Skills, 2nd year module, BSc Computer Science & IT, NUI Galway

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Teamwork presentation

  1. 1. TEAMWORK CT231 & CT216 Catherine Cronin January 2014 CC BY-NC-SA 2.0 cindy47452
  2. 2. 2 Source: www.dnainfo.com
  3. 3. 3 facebook.com/OccupySandyReliefNyc
  4. 4. 4 Image:CC BY 2.0 Matt
  5. 5. What is a TEAM? a group of people working together to achieve a common goal 5
  6. 6. What is TEAMWORK? the ability to cooperate and communicate effectively with others to achieve a common goal 6
  7. 7. Team Working Benefits 7 Challenges
  8. 8. TEAMWORK o o Establish tasks to be completed o Work on tasks o Communicate / monitor progress o Work on new / revised tasks o Solve problems o Research / development o Interpret results o Networking o 8 Agree on goals / milestones INDIVIDUAL WORK Agree completion of project
  9. 9. 9 CC BY-NC-SA Harold Jarche
  10. 10. 10 Image credit: Alec Couros
  11. 11. Stages of Team Development Forming (assemble team; deal with ambiguity) Storming (deal with criticism; develop ideas) Norming (procedures, cohesion) Performing (cooperation) [Adjourning] 11 Source: Bruce Tuckman (1965) Small Group Development
  12. 12. Maturity Continuum DEPENDENCE INDEPENDENCE INTERDEPENDENCE 12 Source: Stephen R. Covey (1989) The 7 Habits of Highly Effective People
  13. 13. Consideration 4 Paradigms of human interaction 13 Lose / Win Win / Win Lose / Lose Win / Lose Courage
  14. 14. Win/Win If Win/Win is such an ideal, why don’t we do it all the time? What gets in the way? 14
  15. 15. Key Teamwork SKILLS 1. INTERPERSONAL • • • • 2. SELF / PROJECT MANAGEMENT • • • • 15 Trust / acceptance Communication Collaborative problem-solving Conflict resolution Goal setting Planning Task co-ordination Performance management Source: Slyke, Trimmer, Kittner (2004) Teaching Teamwork in IS Courses
  16. 16. A few TEAMWORK guidelines… 1. 2. 3. 4. 5. 16 Effective communication Team Working Agreement Effective meetings Project management Conflict management
  17. 17. 1. Effective communication  Communicate openly & supportively  Listen openly  Interpret nonverbal messages  Give useful feedback  Receive feedback effectively  … 17
  18. 18. 2. Team Working Agreement What is it? • • Expectations each team has for its members • 18 Effectively a contract which all team members sign up to… each team member is expected to abide by that contract Designed specifically for your team
  19. 19. Team Working Agreement Key points: • • Each team member needs to input • A chance for all members to voice their opinions • 19 Tailor to meet the specific needs of your team members All members will be accountable for statements in the agreement
  20. 20. Team Working Agreement: Issues to consider • • participation by all members • decision-making • problem-solving approaches • management of conflict / differences • 20 effective communication method(s) responsibilities & conduct
  21. 21. SAMPLE: Boeing Code of Cooperation for Teams • EVERY member is responsible for the team’s progress and success • Attend all team meetings; be on time • Listen to & show respect for view of members • Criticize ideas, not persons • Use & expect constructive feedback • Resolve conflicts constructively • • Avoid destructive behaviour • 21 Always strive for win-win situations Ask questions when you do not understand Source: http://aircraftdesign.nuaa.edu.cn/PD-2006/PDF/P1-requirement%20and%20schedule.pdf
  22. 22. 3. Meeting Guidelines (sample)  Project meetings will be held every  Meetings will be called by . .  Meetings will begin and end on time.  Decisions will be made by consensus/ majority rule/anarchy.  Role of scribe will rotate.  Minutes will be issued by e-mail within 24 hours of each meeting.  Exceptions allowable/not allowable. 22
  23. 23. 4. Project Management • Start with consensus on project GOAL • Then work to a project PLAN Milestone 23 Responsibility Date
  24. 24. 5. Conflict • People typically fear and avoid conflict • Most people believe conflict does not belong in the workplace However, dynamic organizations use conflict as a CREATIVE FORCE. 24
  25. 25. TEAMWORK o o Establish tasks to be completed o Work on tasks o Communicate / monitor progress o Work on new / revised tasks o Solve problems o Research / development o Interpret results o Networking o 25 Agree on goals / milestones INDIVIDUAL WORK Agree completion of project
  26. 26. Teamwork in a Software Development Environment COMMUNICATION – Communicate well; listen openly KEEP THE PROJECT ON TRACK – – Work to the plan to keep motivation high Update the plan as things change CONFLICT – – 26 Accept and work with/through conflict Develop a constructive conflict style

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