SlideShare a Scribd company logo
1 of 48
EFFECTIVE LEADERSHIP
THE
EFFECTIVE
Leader
Technical/pro
fessional
competence
Self -
awareness
Social and
interpersonal
skills
Emotional
Understandin
g
Thinking
skills
Political skills
INTERPERSONAL INFORMATIONAL DECISIONAL
Figurehead Monitor: Scans for
information
Project
manager/Entreprene
ur: seeks change
Leader Disseminator: shares
information with
other people
Disturbance handler:
responds to pressures
and crisis.
Liaison Spokesperson: shares
information with
outsiders
Resource allocator:
gives resources to
others.
Negotiator: reaches
agreement
1) Be proactive: A leader does not
wait for things to happen and then
react to them. The leader takes
control of his or her life and seizes
the initiative.
2) Begin with the end in mind:
Leaders have a vision for themselves
and for their organisation and a
mission of achieving it.
3) Put first things first: A leader will
make sure that the most important
things, (ie activities that further the
mission and are consistent with the
vision), are done first and will not get
bogged down in extraneous matters.
 The first three habits (proactiveness,
visioning and prioritization) address
primarily the leader’s own personal
approach (Covey, 1989).
4) Think win/win: The leader is
committed to developing relationships
in which all parties are winners.
SEVEN HABITS OF HIGHLY EFFECTIVE
LEADERS cont.
5) Seek first to understand then to
be understood: If a leader is going to
influence the behavior of a follower,
it is important to understand not only
the task to be performed, but also
where the individuals stands. Another
way of saying this is diagnose before
you prescribe.
6) Synergize: This occurs when
people are open to new ideas and
new concepts, when diversity (in the
broadest sense) is valued, when
people are encouraged to “think
outside the box,” when
communication is open.
 It is the effective leader who will
create the environment for this
to happen.
7) Sharpen the saw: An effective
leader will take time to ensure that
his/her tools (skills) remain sharp.
 This is done through the process of
renewal : physical, mental,
social/emotional and spiritual
(Covey, 1989).
14
 Clear understanding of the
project objective
 Clear expectations of each
person’s role and responsibilities
 Results orientation
 High degree of cooperation and
collaboration
14
T- Talents (skills and abilities)
E- Enthusiasm (shared excitement and interest)
A- Adaptable (flexibility is key to face unforeseen roadblocks)
M- Mutual respect (valuing everyone’s contributions)
W- Working Together (common purpose to deliver results)
O- Organized (clear structure, expectations, roles, etc.)
R- Recognition (continuous feedback – like the geese)
K- Knowledge (required knowledge to achieve the common purpose)
1 Promotes Problem Solving: Teamwork is necessary when several people are collaborating
on a solution to fix issues. When anyone operates on an organization issue, they rely on
their own professional expertise and understanding while team members combine their
collective ideas to develop new ideas for problem -solving.
2 Improves Communication of Ideas: Employees cannot quickly exchange experience or
new information when they work individually in projects. Teamwork facilitates
conversation with workers about the job at hand, and may discourage employees from
going the other way round.
3 Increases Work-Flow Speed: Cohesion is key to project coordination as workers are likely
likely to embrace each other's decisions more effectively. Team synerges in an organization
boost workflow pace.
4 Learning from Team Members:
 Employees benefit from one another as they work together as a team within an
organization. Employees in various offices will learn from each other about their
departments' shortcomings and opportunities.
5 Feeling of Belonging:
 When a team works together and is unified, members of the team know they belong to
something positive. In case of a win, they celebrate together, and in times of losses, they
comfort one another.
6 Productivity:
 Collaboration to boosts efficiency and this is how it is possible to break the workload and
to reduce the single workload. The basis of your position is according to your credentials
and specialization. You can be a competent instructor, but also have an expertise in
architecture, so that the organization can make use of its talents.
7 Better Employee Relations:
 Working on the same floor in an open door paradigm improves employee experiences and
relationship. The successful completion of every project is dominated by a feeling of harmony
and mutual emotions.
8 Shared Accountability:
 Employees work under pressure when they work individually. When an entire community is
committed to work as a team and faced with a challenge, the whole team works around it and
the individual specialized is allowed to figure it out until the actual glitch has been found.
 Why creating a collaborative team? This where
where individuals share knowledge, co-operate,
support each other and are motivated to achieve
the team's goals.
 Building a good, effective team is vital as a
team structure influences the way the team
behaves.
 Complexity theory: Putting a large number of
people into a single team creates more interplay
than progress.
 People working in other teams are often viewed
as a nuisance - they interfere with our team's
progress.
 The understanding, knowledge, and capabilities of
people working in other teams are rarely exploited to
the full.
 People working together in a team usually see their
teammates as being on their side- They will
normally work together and help each other to
achieve their collective goals.
 Placing people in the same team generates
collaboration, knowledge sharing and skills transfer
– ie between the specialists in a software package
and the key future users of that package.
 Interaction between team members is the best way
to get a balanced view of all perspectives, eg
business needs, practicality, technical feasibility,
efficiency, performance.
16
16
 Plan, control, and feel accountable for their
individual work efforts.
 Have high expectations.
 Are self-directed and follow through on assignments.
 Take pride in doing quality work.
 Participate and communicate.
 Are problem identifiers and problem solvers.
 Put the success of the project above personal gain.
 It has been said that there is no I in TEAM—there are
no individual winners or losers.
18
 Team building is an ongoing process.
 It is the responsibility of the project manager and the
project team.
 Socialization among team members supports team
building.
 The project team can initiate social events to celebrate
project events.
 Teamwork is a journey of continuous improvement
 Every team member plays an important role in
achieving the team’s goal
19
 The team can periodically call team
meetings.
 The purpose is to discuss questions such as:
 How are we working as a team?
 What barriers are impeding teamwork?
 What can we do to overcome these barriers?
 What can we do to improve teamwork?
 Only team-related issues should be
discussed
15
 Unclear Goals: There are always confusion and
conflict among stakeholders, in an project with
unclear and unconcise objectives and goal as the
team members may have different interpretations of
the project's objectives
 Unclear Definition of Roles and Responsibilities:
Conflicts ensue easily in a team in which the
members do not understand each other’s roles and
responsibilities. Responsibility charts can be drawn to
map out graphically who is responsible for doing what
on the project.
 Lack of Project Structure: Absence of a structure
defining each team member’s function and the
reporting lines is a portrayal of leadership gap and
brings confusion during a project.
15
 Lack of Commitment
 Poor Communication
 Poor Leadership
 Turnover of Project Team Members
 Dysfunctional Behavior
20
20
 You might think conflict is bad and should be
avoided.
 Conflict is inevitable and can be beneficial.
 Differences of opinion are natural and must be
expected.
 It provides many opportunities for growth.
21
 Work Scope
 Resources Assignments
 Schedule
 Cost
 Priorities
 Organizational Issues
 Personal Differences
22
 Conflict should be handled by those involved.
 Handled properly, conflict can be beneficial.
 Conflict stimulates discussion.
 Conflict can foster creativity.
 Conflict can help team building.
23
 Avoiding or Withdrawing
 Competing or Forcing
 Accommodating or Smoothing
 Compromising
 Collaborating, Confronting or Problem
Solving
24
1) Develop a problem statement.
2) Identify potential causes of the problem.
3) Gather data and verify the likely causes.
4) Identify possible solutions.
5) Evaluate the alternative solutions.
6) Determine the best solution.
7) Revise the project plan.
8) Implement the solution.
9) Determine if the problem has been solved.
25
 Used in problem solving in which all
members contribute spontaneous ideas.
 A way to generate a lot of ideas and have
fun.
 The quantity of ideas is more important than
the quality of ideas.
 Members should be encouraged to come up
with novel ideas.
Two Rules in Brainstorming:
i. No immediate discussion of ideas
ii. No judgmental comments
4
4
 Show respect and consideration for all employees,
 Make sure individuals understand their responsibilities
and the performance standards,
 Establish good communication,
 Establish clear individual and group goals,
 Properly reward teamwork, and
 Demonstrate loyalty to the team.
4
4
Harvey Maylor, Project Management, 4th ed
Cadwell, Charles M. (2004). Leadership skills for managers (4th ed).
What are high performance
teams;
it is group of people who work
together for a common goal and
are able to achieve extraordinary
results.
Building productive communication
Creating innovative solutions
Delivering great performance
1) DEFINE A VERY CLEAR PICTURE OF THE
FUTURE-A VISION FOR THE TEAM
Teams search desperately for
specific targets.
Leaders must be prepared to
acknowledge and adapt to changes
in operational conditions and even
objectives.
Leaders will even reveal their own
vulnerabilities at the right time to
gain the respect to those around
them
They don’t play make-believe,
knowing its important ‘to be’ than
to ‘seem to be’
They use inquiry and advocacy
in such a way as to keep them a
breast of what is really going on
They seem to use the formula of
the70-20-10 rule of
conversation.
Leaders find a way to have a
difficult conversation in the
knowledge that burying problems
will not make them go away
If a leader don’t talk about things,
no-one will, and soon, a culture will
develop in which too many things
are left unsaid
Leaders find ways to build trust and
maintain it, especially making teams
hold their commitments and keeping
the teams view of its goal clear.
They also know how to distinguish
professional trust from blind loyalty.
Members see themselves equal in
terms of communication
Leaders should therefore encourage
this by putting the other person’s
need to express his or her agenda
ahead of their own.
Compromised of people who have
mastered the art of listening
without fear of allowing others
speak without reacting strongly or
negatively to what is being said
The leader puts a stop quickly to
bad conversational behaviors that
cuts other people off and implies
that their ideas are not valued.
Leaders do not tolerate players who
tear the team apart.
Leaders frequently maintain unity
and discipline through third parties
in the form of people we call
‘passionate champions’.
Leaders are capable of getting the
job done and not afraid to remove
people who are afraid to help them
do so.
Leaders steer clear of sarcasm; they
always take the high road
They know that reckless humor can
be misinterpreted and back fire
They know that critics of the
organization can turn in appropriate
remarks back on a leader who makes
them.
 Leaders prepare their conversation and not
backing away from or skimming over real
issues and problems, even difficult and
confrontational ones.
 Team members know that :
-whatever happens, their leader will be
left standing. this gives them confidence that
they will be standing too.
-they also know that should things get
really bad, their leader will not desert them
or try to shift the blame, even if it means
standing on fire
Multicultural leadership encourages
an inclusive and adaptable style that
cultivates the ability to bring out the
best in our diverse workforce and to
fashion a sense of community with
people from many parts of the globe.
(Bordas)
EFFECTIVE LEADERSHIP. 14-05-2024 aprilpptx.pptx

More Related Content

Similar to EFFECTIVE LEADERSHIP. 14-05-2024 aprilpptx.pptx

Building High Performance Teame module (02) Teamwork Style in Workplace
Building High Performance Teame module (02) Teamwork Style in WorkplaceBuilding High Performance Teame module (02) Teamwork Style in Workplace
Building High Performance Teame module (02) Teamwork Style in Workplace
umar farooq
 
Top Level Management
Top Level ManagementTop Level Management
Top Level Management
Aman Anand
 
MODULE 1COMMUNICATION IS BUSINESSWEEK 1LEADERSHI.docx
MODULE 1COMMUNICATION IS BUSINESSWEEK 1LEADERSHI.docxMODULE 1COMMUNICATION IS BUSINESSWEEK 1LEADERSHI.docx
MODULE 1COMMUNICATION IS BUSINESSWEEK 1LEADERSHI.docx
roushhsiu
 
MODULE 1COMMUNICATION IS BUSINESSWEEK 1LEADERSHI.docx
MODULE 1COMMUNICATION IS BUSINESSWEEK 1LEADERSHI.docxMODULE 1COMMUNICATION IS BUSINESSWEEK 1LEADERSHI.docx
MODULE 1COMMUNICATION IS BUSINESSWEEK 1LEADERSHI.docx
audeleypearl
 
Transformation module 2 detailing behaviour 4 feb 16
Transformation module 2 detailing behaviour 4 feb 16Transformation module 2 detailing behaviour 4 feb 16
Transformation module 2 detailing behaviour 4 feb 16
Ghazali Md. Noor
 

Similar to EFFECTIVE LEADERSHIP. 14-05-2024 aprilpptx.pptx (20)

Ourcome1 project team management
Ourcome1  project team managementOurcome1  project team management
Ourcome1 project team management
 
Teamwork
TeamworkTeamwork
Teamwork
 
Building and managing high performance teams
Building and managing high performance teamsBuilding and managing high performance teams
Building and managing high performance teams
 
LEADING A PROJECT.pptx
LEADING A PROJECT.pptxLEADING A PROJECT.pptx
LEADING A PROJECT.pptx
 
Human Resource Management.pptx
Human Resource Management.pptxHuman Resource Management.pptx
Human Resource Management.pptx
 
Week 05 groupwork edited
Week 05 groupwork editedWeek 05 groupwork edited
Week 05 groupwork edited
 
MPE-22-Unit-II.pdf
MPE-22-Unit-II.pdfMPE-22-Unit-II.pdf
MPE-22-Unit-II.pdf
 
Team Building
Team BuildingTeam Building
Team Building
 
Humanika Institute: Humanika Development Program
Humanika Institute: Humanika Development ProgramHumanika Institute: Humanika Development Program
Humanika Institute: Humanika Development Program
 
Building High Performance Teame module (02) Teamwork Style in Workplace
Building High Performance Teame module (02) Teamwork Style in WorkplaceBuilding High Performance Teame module (02) Teamwork Style in Workplace
Building High Performance Teame module (02) Teamwork Style in Workplace
 
27.Causes of failure of team work A Lecture By Mr Allah Dad Khan Visiting P...
27.Causes of failure of team work   A Lecture By Mr Allah Dad Khan Visiting P...27.Causes of failure of team work   A Lecture By Mr Allah Dad Khan Visiting P...
27.Causes of failure of team work A Lecture By Mr Allah Dad Khan Visiting P...
 
Top Level Management
Top Level ManagementTop Level Management
Top Level Management
 
TOPIC III (1).pptx
TOPIC III (1).pptxTOPIC III (1).pptx
TOPIC III (1).pptx
 
Managerial Skills 4.pptx
Managerial Skills 4.pptxManagerial Skills 4.pptx
Managerial Skills 4.pptx
 
Ratan team building
Ratan team buildingRatan team building
Ratan team building
 
Importance of team work, conflict resolution, multi tasking, training team me...
Importance of team work, conflict resolution, multi tasking, training team me...Importance of team work, conflict resolution, multi tasking, training team me...
Importance of team work, conflict resolution, multi tasking, training team me...
 
MODULE 1COMMUNICATION IS BUSINESSWEEK 1LEADERSHI.docx
MODULE 1COMMUNICATION IS BUSINESSWEEK 1LEADERSHI.docxMODULE 1COMMUNICATION IS BUSINESSWEEK 1LEADERSHI.docx
MODULE 1COMMUNICATION IS BUSINESSWEEK 1LEADERSHI.docx
 
MODULE 1COMMUNICATION IS BUSINESSWEEK 1LEADERSHI.docx
MODULE 1COMMUNICATION IS BUSINESSWEEK 1LEADERSHI.docxMODULE 1COMMUNICATION IS BUSINESSWEEK 1LEADERSHI.docx
MODULE 1COMMUNICATION IS BUSINESSWEEK 1LEADERSHI.docx
 
Transformation module 2 detailing behaviour 4 feb 16
Transformation module 2 detailing behaviour 4 feb 16Transformation module 2 detailing behaviour 4 feb 16
Transformation module 2 detailing behaviour 4 feb 16
 
Team work
Team workTeam work
Team work
 

More from GolieNyirenda2

More from GolieNyirenda2 (9)

final for Print-MISSION FIELD PROGRAMME AND SITE PROFILES FINAL-APPROVED NPC...
final  for Print-MISSION FIELD PROGRAMME AND SITE PROFILES FINAL-APPROVED NPC...final  for Print-MISSION FIELD PROGRAMME AND SITE PROFILES FINAL-APPROVED NPC...
final for Print-MISSION FIELD PROGRAMME AND SITE PROFILES FINAL-APPROVED NPC...
 
FIELD REPORT-KMCO-UPG -CBFOdocumentation
FIELD REPORT-KMCO-UPG -CBFOdocumentationFIELD REPORT-KMCO-UPG -CBFOdocumentation
FIELD REPORT-KMCO-UPG -CBFOdocumentation
 
Stohl - The Politics of terrorism pdfven
Stohl - The Politics of terrorism pdfvenStohl - The Politics of terrorism pdfven
Stohl - The Politics of terrorism pdfven
 
MIRD5102 INTRODUCTION-course content 24.
MIRD5102 INTRODUCTION-course content 24.MIRD5102 INTRODUCTION-course content 24.
MIRD5102 INTRODUCTION-course content 24.
 
MIRD5102 INTRODUCTION- weekend class-24.
MIRD5102 INTRODUCTION- weekend class-24.MIRD5102 INTRODUCTION- weekend class-24.
MIRD5102 INTRODUCTION- weekend class-24.
 
Project Teams and leadership-effective .
Project Teams and leadership-effective .Project Teams and leadership-effective .
Project Teams and leadership-effective .
 
EFFECTIVE LEADERSHIP and projects teams.
EFFECTIVE LEADERSHIP and projects teams.EFFECTIVE LEADERSHIP and projects teams.
EFFECTIVE LEADERSHIP and projects teams.
 
ecdpm-peace-keeping-operations-africa-reflections-apsa-2017-171123102359.pptx
ecdpm-peace-keeping-operations-africa-reflections-apsa-2017-171123102359.pptxecdpm-peace-keeping-operations-africa-reflections-apsa-2017-171123102359.pptx
ecdpm-peace-keeping-operations-africa-reflections-apsa-2017-171123102359.pptx
 
MIRD6104 International security – Cyber security and Global(4).docx
MIRD6104 International security – Cyber security and Global(4).docxMIRD6104 International security – Cyber security and Global(4).docx
MIRD6104 International security – Cyber security and Global(4).docx
 

Recently uploaded

Disaster management for class 10 students
Disaster management for class 10 studentsDisaster management for class 10 students
Disaster management for class 10 students
madhav072009
 
LECTURE maintenance management is important 1.pptx
LECTURE maintenance management is important 1.pptxLECTURE maintenance management is important 1.pptx
LECTURE maintenance management is important 1.pptx
shahzadnasim3
 

Recently uploaded (11)

Group work -meaning and definitions- Characteristics and Importance
Group work -meaning and definitions- Characteristics and ImportanceGroup work -meaning and definitions- Characteristics and Importance
Group work -meaning and definitions- Characteristics and Importance
 
Team Dynamics: A Journey to Excellence
Team Dynamics: A Journey to ExcellenceTeam Dynamics: A Journey to Excellence
Team Dynamics: A Journey to Excellence
 
TEST BANK for Operations Management, 14th Edition by William J. Stevenson,.pdf
TEST BANK for Operations Management, 14th Edition by William J. Stevenson,.pdfTEST BANK for Operations Management, 14th Edition by William J. Stevenson,.pdf
TEST BANK for Operations Management, 14th Edition by William J. Stevenson,.pdf
 
Marketing Management 16 Global Edition by Philip Kotler test bank.docx
Marketing Management 16 Global Edition by Philip Kotler test bank.docxMarketing Management 16 Global Edition by Philip Kotler test bank.docx
Marketing Management 16 Global Edition by Philip Kotler test bank.docx
 
Spring-2024-Priesthoods of Augustus Yale Historical Review
Spring-2024-Priesthoods of Augustus Yale Historical ReviewSpring-2024-Priesthoods of Augustus Yale Historical Review
Spring-2024-Priesthoods of Augustus Yale Historical Review
 
W.H.Bender Quote 63 You Must Plan T.O.P Take-Out Packaging
W.H.Bender Quote 63 You Must Plan T.O.P Take-Out PackagingW.H.Bender Quote 63 You Must Plan T.O.P Take-Out Packaging
W.H.Bender Quote 63 You Must Plan T.O.P Take-Out Packaging
 
Management 13th Edition by Richard L. Daft test bank.docx
Management 13th Edition by Richard L. Daft test bank.docxManagement 13th Edition by Richard L. Daft test bank.docx
Management 13th Edition by Richard L. Daft test bank.docx
 
DrupalCamp Atlanta 2022 - Effective Project Management
DrupalCamp Atlanta 2022 - Effective Project ManagementDrupalCamp Atlanta 2022 - Effective Project Management
DrupalCamp Atlanta 2022 - Effective Project Management
 
Disaster management for class 10 students
Disaster management for class 10 studentsDisaster management for class 10 students
Disaster management for class 10 students
 
Leading People - Harvard Manage Mentor Certificate
Leading People - Harvard Manage Mentor CertificateLeading People - Harvard Manage Mentor Certificate
Leading People - Harvard Manage Mentor Certificate
 
LECTURE maintenance management is important 1.pptx
LECTURE maintenance management is important 1.pptxLECTURE maintenance management is important 1.pptx
LECTURE maintenance management is important 1.pptx
 

EFFECTIVE LEADERSHIP. 14-05-2024 aprilpptx.pptx

  • 3. INTERPERSONAL INFORMATIONAL DECISIONAL Figurehead Monitor: Scans for information Project manager/Entreprene ur: seeks change Leader Disseminator: shares information with other people Disturbance handler: responds to pressures and crisis. Liaison Spokesperson: shares information with outsiders Resource allocator: gives resources to others. Negotiator: reaches agreement
  • 4. 1) Be proactive: A leader does not wait for things to happen and then react to them. The leader takes control of his or her life and seizes the initiative.
  • 5. 2) Begin with the end in mind: Leaders have a vision for themselves and for their organisation and a mission of achieving it.
  • 6. 3) Put first things first: A leader will make sure that the most important things, (ie activities that further the mission and are consistent with the vision), are done first and will not get bogged down in extraneous matters.  The first three habits (proactiveness, visioning and prioritization) address primarily the leader’s own personal approach (Covey, 1989).
  • 7. 4) Think win/win: The leader is committed to developing relationships in which all parties are winners. SEVEN HABITS OF HIGHLY EFFECTIVE LEADERS cont.
  • 8. 5) Seek first to understand then to be understood: If a leader is going to influence the behavior of a follower, it is important to understand not only the task to be performed, but also where the individuals stands. Another way of saying this is diagnose before you prescribe.
  • 9. 6) Synergize: This occurs when people are open to new ideas and new concepts, when diversity (in the broadest sense) is valued, when people are encouraged to “think outside the box,” when communication is open.  It is the effective leader who will create the environment for this to happen.
  • 10. 7) Sharpen the saw: An effective leader will take time to ensure that his/her tools (skills) remain sharp.  This is done through the process of renewal : physical, mental, social/emotional and spiritual (Covey, 1989).
  • 11.
  • 12. 14  Clear understanding of the project objective  Clear expectations of each person’s role and responsibilities  Results orientation  High degree of cooperation and collaboration
  • 13. 14 T- Talents (skills and abilities) E- Enthusiasm (shared excitement and interest) A- Adaptable (flexibility is key to face unforeseen roadblocks) M- Mutual respect (valuing everyone’s contributions) W- Working Together (common purpose to deliver results) O- Organized (clear structure, expectations, roles, etc.) R- Recognition (continuous feedback – like the geese) K- Knowledge (required knowledge to achieve the common purpose)
  • 14. 1 Promotes Problem Solving: Teamwork is necessary when several people are collaborating on a solution to fix issues. When anyone operates on an organization issue, they rely on their own professional expertise and understanding while team members combine their collective ideas to develop new ideas for problem -solving. 2 Improves Communication of Ideas: Employees cannot quickly exchange experience or new information when they work individually in projects. Teamwork facilitates conversation with workers about the job at hand, and may discourage employees from going the other way round. 3 Increases Work-Flow Speed: Cohesion is key to project coordination as workers are likely likely to embrace each other's decisions more effectively. Team synerges in an organization boost workflow pace.
  • 15. 4 Learning from Team Members:  Employees benefit from one another as they work together as a team within an organization. Employees in various offices will learn from each other about their departments' shortcomings and opportunities. 5 Feeling of Belonging:  When a team works together and is unified, members of the team know they belong to something positive. In case of a win, they celebrate together, and in times of losses, they comfort one another. 6 Productivity:  Collaboration to boosts efficiency and this is how it is possible to break the workload and to reduce the single workload. The basis of your position is according to your credentials and specialization. You can be a competent instructor, but also have an expertise in architecture, so that the organization can make use of its talents.
  • 16. 7 Better Employee Relations:  Working on the same floor in an open door paradigm improves employee experiences and relationship. The successful completion of every project is dominated by a feeling of harmony and mutual emotions. 8 Shared Accountability:  Employees work under pressure when they work individually. When an entire community is committed to work as a team and faced with a challenge, the whole team works around it and the individual specialized is allowed to figure it out until the actual glitch has been found.
  • 17.
  • 18.  Why creating a collaborative team? This where where individuals share knowledge, co-operate, support each other and are motivated to achieve the team's goals.  Building a good, effective team is vital as a team structure influences the way the team behaves.  Complexity theory: Putting a large number of people into a single team creates more interplay than progress.  People working in other teams are often viewed as a nuisance - they interfere with our team's progress.
  • 19.  The understanding, knowledge, and capabilities of people working in other teams are rarely exploited to the full.  People working together in a team usually see their teammates as being on their side- They will normally work together and help each other to achieve their collective goals.  Placing people in the same team generates collaboration, knowledge sharing and skills transfer – ie between the specialists in a software package and the key future users of that package.  Interaction between team members is the best way to get a balanced view of all perspectives, eg business needs, practicality, technical feasibility, efficiency, performance.
  • 20. 16
  • 21. 16  Plan, control, and feel accountable for their individual work efforts.  Have high expectations.  Are self-directed and follow through on assignments.  Take pride in doing quality work.  Participate and communicate.  Are problem identifiers and problem solvers.  Put the success of the project above personal gain.  It has been said that there is no I in TEAM—there are no individual winners or losers.
  • 22. 18  Team building is an ongoing process.  It is the responsibility of the project manager and the project team.  Socialization among team members supports team building.  The project team can initiate social events to celebrate project events.  Teamwork is a journey of continuous improvement  Every team member plays an important role in achieving the team’s goal
  • 23. 19  The team can periodically call team meetings.  The purpose is to discuss questions such as:  How are we working as a team?  What barriers are impeding teamwork?  What can we do to overcome these barriers?  What can we do to improve teamwork?  Only team-related issues should be discussed
  • 24. 15  Unclear Goals: There are always confusion and conflict among stakeholders, in an project with unclear and unconcise objectives and goal as the team members may have different interpretations of the project's objectives  Unclear Definition of Roles and Responsibilities: Conflicts ensue easily in a team in which the members do not understand each other’s roles and responsibilities. Responsibility charts can be drawn to map out graphically who is responsible for doing what on the project.  Lack of Project Structure: Absence of a structure defining each team member’s function and the reporting lines is a portrayal of leadership gap and brings confusion during a project.
  • 25. 15  Lack of Commitment  Poor Communication  Poor Leadership  Turnover of Project Team Members  Dysfunctional Behavior
  • 26. 20
  • 27. 20  You might think conflict is bad and should be avoided.  Conflict is inevitable and can be beneficial.  Differences of opinion are natural and must be expected.  It provides many opportunities for growth.
  • 28. 21  Work Scope  Resources Assignments  Schedule  Cost  Priorities  Organizational Issues  Personal Differences
  • 29. 22  Conflict should be handled by those involved.  Handled properly, conflict can be beneficial.  Conflict stimulates discussion.  Conflict can foster creativity.  Conflict can help team building.
  • 30. 23  Avoiding or Withdrawing  Competing or Forcing  Accommodating or Smoothing  Compromising  Collaborating, Confronting or Problem Solving
  • 31. 24 1) Develop a problem statement. 2) Identify potential causes of the problem. 3) Gather data and verify the likely causes. 4) Identify possible solutions. 5) Evaluate the alternative solutions. 6) Determine the best solution. 7) Revise the project plan. 8) Implement the solution. 9) Determine if the problem has been solved.
  • 32. 25  Used in problem solving in which all members contribute spontaneous ideas.  A way to generate a lot of ideas and have fun.  The quantity of ideas is more important than the quality of ideas.  Members should be encouraged to come up with novel ideas. Two Rules in Brainstorming: i. No immediate discussion of ideas ii. No judgmental comments
  • 33. 4 4  Show respect and consideration for all employees,  Make sure individuals understand their responsibilities and the performance standards,  Establish good communication,  Establish clear individual and group goals,  Properly reward teamwork, and  Demonstrate loyalty to the team.
  • 34. 4 4 Harvey Maylor, Project Management, 4th ed Cadwell, Charles M. (2004). Leadership skills for managers (4th ed).
  • 35. What are high performance teams; it is group of people who work together for a common goal and are able to achieve extraordinary results.
  • 36. Building productive communication Creating innovative solutions Delivering great performance
  • 37. 1) DEFINE A VERY CLEAR PICTURE OF THE FUTURE-A VISION FOR THE TEAM Teams search desperately for specific targets. Leaders must be prepared to acknowledge and adapt to changes in operational conditions and even objectives.
  • 38. Leaders will even reveal their own vulnerabilities at the right time to gain the respect to those around them They don’t play make-believe, knowing its important ‘to be’ than to ‘seem to be’
  • 39. They use inquiry and advocacy in such a way as to keep them a breast of what is really going on They seem to use the formula of the70-20-10 rule of conversation.
  • 40. Leaders find a way to have a difficult conversation in the knowledge that burying problems will not make them go away If a leader don’t talk about things, no-one will, and soon, a culture will develop in which too many things are left unsaid
  • 41. Leaders find ways to build trust and maintain it, especially making teams hold their commitments and keeping the teams view of its goal clear. They also know how to distinguish professional trust from blind loyalty.
  • 42. Members see themselves equal in terms of communication Leaders should therefore encourage this by putting the other person’s need to express his or her agenda ahead of their own.
  • 43. Compromised of people who have mastered the art of listening without fear of allowing others speak without reacting strongly or negatively to what is being said The leader puts a stop quickly to bad conversational behaviors that cuts other people off and implies that their ideas are not valued.
  • 44. Leaders do not tolerate players who tear the team apart. Leaders frequently maintain unity and discipline through third parties in the form of people we call ‘passionate champions’. Leaders are capable of getting the job done and not afraid to remove people who are afraid to help them do so.
  • 45. Leaders steer clear of sarcasm; they always take the high road They know that reckless humor can be misinterpreted and back fire They know that critics of the organization can turn in appropriate remarks back on a leader who makes them.
  • 46.  Leaders prepare their conversation and not backing away from or skimming over real issues and problems, even difficult and confrontational ones.  Team members know that : -whatever happens, their leader will be left standing. this gives them confidence that they will be standing too. -they also know that should things get really bad, their leader will not desert them or try to shift the blame, even if it means standing on fire
  • 47. Multicultural leadership encourages an inclusive and adaptable style that cultivates the ability to bring out the best in our diverse workforce and to fashion a sense of community with people from many parts of the globe. (Bordas)

Editor's Notes

  1. --Someone who appear to be in charge but with little influence (ceremonial positions, ie departmental heads0 The one with influence, makes decision, providing guidance and support to employees Poit of contact, facilitating communication and collaboration between departments, teams organisations etc
  2. The vision is the end . Knowe where you you are at present and develop a visioning jourver to get to yourvision
  3. Ie. Negotiations are for leaders. They creat an environment for a win win situation for both paries
  4. Understand both the work to be performed and the person to perform the task
  5. 14
  6. 14
  7. 16
  8. 16
  9. 18
  10. 19
  11. 15
  12. 15
  13. 20
  14. 20
  15. 21
  16. 22
  17. 23
  18. 24
  19. 25
  20. 4
  21. 4
  22. //