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Boundless Fundraising Social
April 11, 2018
Boundless Fundraising Top Line App Results
• Organizations have raised $600 Million using
Boundless since its inception in 2008
• On average organizations using the Boundless
Fundraising suite see 9% of their overall online
revenue sourced through the Apps
• On average, 70% of donations sourced through
Boundless Fundraising were new donors to the
organization
2
Boundless Fundraising Suite Impact by Event Type
3
Event Type
% of Online
Donations
Walk / 5K 10%
Cycling 8%
Multi-Day Walk 17%
Endurance 4%
24 hr 7%
General 12%
Obstacle 9%
App Results by Event Type
Event Type
Facebook App Mobile App
Adoption $s / User Adoption $s / User
Walk / 5K 9% $77 9% $65
Cycling 22% $109 37% $
Multi-Day Walk 42% $253 38% $190
Endurance 24% $1,150 23% $468
24 hr 43% $67 20% $131
IFE 25% $126 5% $23
General 14% $132 6% $116
Obstacle 15% $69 17% $78
Average 24% $248 19% $149
4
Engaging with Users Where they are
5
Facebook Fundraising Options
Boundless Fundraising
Facebook App
Boundless Fundraising Facebook App
• Seamless integration from your event
website to add the Facebook App and
allow participants to fundraise
• Pre-defined fundraising messages
participants can edit and send
• Ability to personalize their own
Facebook page with a profile picture
or cover image
• All donations are processed on your
event website and links go to your site
with unique source codes
8
Set it and Forget it = Fundraising Made Easy
9
• Enables participants to become
fundraisers
• Fundraising messages participants can
opt-in to and have sent out on their
behalf via Facebook
• Event date based messages, x days
before/after the event date
• Fundraising progress messages
• Represents a significant amount of
boundless fundraising donations
– Average client raised between 40-60% of
all Facebook donations through this
feature
Integrated Facebook Fundraiser
Solution
How it works
• Enables a participant to create a
Facebook Fundraiser directly from
My Participant Center/Dashboard
• Integrates goal and amount raised
between systems
• Donations made on the Facebook
Fundraiser are credited to the event
and Participant
11
What’s the catch?
• You’re unable to control the
donation levels on the Facebook
Fundraiser, those are defined by
Facebook
• Facebook’s privacy policy is the
email is an opt-in vs. opt-out,
resulting in 3-5% of email opt-in
12
It all comes down to data
• Donor stewardship limitations since only
3-5% of donors opt-in to sharing their
email address
• Mailing address is not available so you’re
limited in terms of your communication
methods
13
Bottom-line
• For power fundraisers, the tool can help
provide them a platform to share their
fundraising message. However, it’s a
canvas, there is no content/templates
they can use. It requires the participant
to already be a fundraiser.
• The pain of reconciling donations that
come through Facebook Fundraiser
today can be alleviated by this solution,
but if you want to grow your donor
base through stewardship you might
need to consider alternative options
14
Boundless Fundraising Social
New
Client Feedback
• We don’t want participants leaving our website
• We want to enable participants to fundraise
with other social channels
• We want to make fundraising easy and convert
more zero dollar participants to being
fundraisers
• Make the solution a seamless experience to
the participant
16
Next Generation Facebook App
17
Boundless Fundraising Social
• Integrate Social fundraising
into your participant center
• Enable fundraising through
Facebook, LinkedIn, Twitter and
Email
• Expanded schedule message
options across additional social
channels
• Additional channels coming Q3
– Texting is enabled if on a
mobile device
– Web Push notifications
18
Integration Options into Participant Center
19
Lightbox Option from button Tab Option from Navigation
Social Channel Integration
• Social channel integration with
Facebook, Twitter and LinkedIn
• Authentication across these
social channels for automated
messaging options
• Will continue to assess social
channel API integration options
and add social platforms based
on availability and demand
20
Schedule Messages
21
• Enables participants to become
fundraisers via a guided fundraising
approach
• Fundraising messages participants can opt-
in to and have sent out on their behalf via
Facebook, Twitter and LinkedIn
• Event date based messages, x days
before/after the event date
• Fundraising progress messages
• Scheduled messages represents a
significant amount of boundless
fundraising donations
– Average client raised between 40-60% of all
Facebook donations through this feature
Send Messages
• Ability to send out pre-defined
messages via Facebook,
Twitter, LinkedIn and Email
– Text messages via mobile
devices available in Q3
• Participants can personalize
the content of the messages
before sending
• All messages have links back to
donation page with source
codes for tracking/reporting
22
Thank Donors
• Ability to see donors and the
donation amount
• Ability to thank them across all
channels
– Facebook, Twitter, LinkedIn and
Email
– Texting via mobile available in Q3
23
Donate Photos
• Ability for participants to upload a
profile picture or cover image on
Facebook that’s branded to the event
program and spread the word
regarding their fundraising efforts
24
Taking your Fundraising to the Next Level
• More integrated approach to fundraising
• Integration into multiple social channels
including Facebook, Twitter, LinkedIn and Email
– Coming soon Texting and Web Push
Notifications
• Expanded scheduled messages across new
social channels with additional message
options
• Guided fundraising approach to help
participants become fundraisers with an easy
one click approach
Frequently Asked Questions
• How does the Facebook Fundraise Solution fit in?
– Facebook Fundraise is a complementary solution that is
geared to power fundraisers. They know who to ask, how to
ask, the frequency to ask and what to say. But it does not
provided a guided approach to fundraising nor help automate
fundraising for participants
• What if I’m already implementing the Facebook Fundraise
solution with Blackbaud?
– The solutions should complement each other and work well
in concert. There is a technical limitation to have only one
Facebook App connected to a LO site at a time. It is
recommended to use your Boundless Fundraising Facebook
app for the Facebook Fundraise integration that would enable
you to potentially add on Facebook Fundraise capabilities to
the Social platform or your Mobile app when those API’s
become available (currently scheduled for mid May)
26
Frequently Asked Questions
• When will Boundless Fundraising Social be available?
– April we’ll have our first beta client
– Solution will be generally available to clients as an
additional option to the Facebook App starting in May
• What would the transition look like?
– No new assets are needed in terms of deployment. A
simple questionnaire would be completed and we’d be able
to transition your event program to Social in ~ 2- 4 weeks
• Interested in learning more or transitioning to the new
platform?
– Contact your Account Manager to get details regarding how
to transition your Facebook license to Social
27
Questions?

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Boundless Fundraising Social

  • 2. Boundless Fundraising Top Line App Results • Organizations have raised $600 Million using Boundless since its inception in 2008 • On average organizations using the Boundless Fundraising suite see 9% of their overall online revenue sourced through the Apps • On average, 70% of donations sourced through Boundless Fundraising were new donors to the organization 2
  • 3. Boundless Fundraising Suite Impact by Event Type 3 Event Type % of Online Donations Walk / 5K 10% Cycling 8% Multi-Day Walk 17% Endurance 4% 24 hr 7% General 12% Obstacle 9%
  • 4. App Results by Event Type Event Type Facebook App Mobile App Adoption $s / User Adoption $s / User Walk / 5K 9% $77 9% $65 Cycling 22% $109 37% $ Multi-Day Walk 42% $253 38% $190 Endurance 24% $1,150 23% $468 24 hr 43% $67 20% $131 IFE 25% $126 5% $23 General 14% $132 6% $116 Obstacle 15% $69 17% $78 Average 24% $248 19% $149 4
  • 5. Engaging with Users Where they are 5
  • 8. Boundless Fundraising Facebook App • Seamless integration from your event website to add the Facebook App and allow participants to fundraise • Pre-defined fundraising messages participants can edit and send • Ability to personalize their own Facebook page with a profile picture or cover image • All donations are processed on your event website and links go to your site with unique source codes 8
  • 9. Set it and Forget it = Fundraising Made Easy 9 • Enables participants to become fundraisers • Fundraising messages participants can opt-in to and have sent out on their behalf via Facebook • Event date based messages, x days before/after the event date • Fundraising progress messages • Represents a significant amount of boundless fundraising donations – Average client raised between 40-60% of all Facebook donations through this feature
  • 11. How it works • Enables a participant to create a Facebook Fundraiser directly from My Participant Center/Dashboard • Integrates goal and amount raised between systems • Donations made on the Facebook Fundraiser are credited to the event and Participant 11
  • 12. What’s the catch? • You’re unable to control the donation levels on the Facebook Fundraiser, those are defined by Facebook • Facebook’s privacy policy is the email is an opt-in vs. opt-out, resulting in 3-5% of email opt-in 12
  • 13. It all comes down to data • Donor stewardship limitations since only 3-5% of donors opt-in to sharing their email address • Mailing address is not available so you’re limited in terms of your communication methods 13
  • 14. Bottom-line • For power fundraisers, the tool can help provide them a platform to share their fundraising message. However, it’s a canvas, there is no content/templates they can use. It requires the participant to already be a fundraiser. • The pain of reconciling donations that come through Facebook Fundraiser today can be alleviated by this solution, but if you want to grow your donor base through stewardship you might need to consider alternative options 14
  • 16. Client Feedback • We don’t want participants leaving our website • We want to enable participants to fundraise with other social channels • We want to make fundraising easy and convert more zero dollar participants to being fundraisers • Make the solution a seamless experience to the participant 16
  • 18. Boundless Fundraising Social • Integrate Social fundraising into your participant center • Enable fundraising through Facebook, LinkedIn, Twitter and Email • Expanded schedule message options across additional social channels • Additional channels coming Q3 – Texting is enabled if on a mobile device – Web Push notifications 18
  • 19. Integration Options into Participant Center 19 Lightbox Option from button Tab Option from Navigation
  • 20. Social Channel Integration • Social channel integration with Facebook, Twitter and LinkedIn • Authentication across these social channels for automated messaging options • Will continue to assess social channel API integration options and add social platforms based on availability and demand 20
  • 21. Schedule Messages 21 • Enables participants to become fundraisers via a guided fundraising approach • Fundraising messages participants can opt- in to and have sent out on their behalf via Facebook, Twitter and LinkedIn • Event date based messages, x days before/after the event date • Fundraising progress messages • Scheduled messages represents a significant amount of boundless fundraising donations – Average client raised between 40-60% of all Facebook donations through this feature
  • 22. Send Messages • Ability to send out pre-defined messages via Facebook, Twitter, LinkedIn and Email – Text messages via mobile devices available in Q3 • Participants can personalize the content of the messages before sending • All messages have links back to donation page with source codes for tracking/reporting 22
  • 23. Thank Donors • Ability to see donors and the donation amount • Ability to thank them across all channels – Facebook, Twitter, LinkedIn and Email – Texting via mobile available in Q3 23
  • 24. Donate Photos • Ability for participants to upload a profile picture or cover image on Facebook that’s branded to the event program and spread the word regarding their fundraising efforts 24
  • 25. Taking your Fundraising to the Next Level • More integrated approach to fundraising • Integration into multiple social channels including Facebook, Twitter, LinkedIn and Email – Coming soon Texting and Web Push Notifications • Expanded scheduled messages across new social channels with additional message options • Guided fundraising approach to help participants become fundraisers with an easy one click approach
  • 26. Frequently Asked Questions • How does the Facebook Fundraise Solution fit in? – Facebook Fundraise is a complementary solution that is geared to power fundraisers. They know who to ask, how to ask, the frequency to ask and what to say. But it does not provided a guided approach to fundraising nor help automate fundraising for participants • What if I’m already implementing the Facebook Fundraise solution with Blackbaud? – The solutions should complement each other and work well in concert. There is a technical limitation to have only one Facebook App connected to a LO site at a time. It is recommended to use your Boundless Fundraising Facebook app for the Facebook Fundraise integration that would enable you to potentially add on Facebook Fundraise capabilities to the Social platform or your Mobile app when those API’s become available (currently scheduled for mid May) 26
  • 27. Frequently Asked Questions • When will Boundless Fundraising Social be available? – April we’ll have our first beta client – Solution will be generally available to clients as an additional option to the Facebook App starting in May • What would the transition look like? – No new assets are needed in terms of deployment. A simple questionnaire would be completed and we’d be able to transition your event program to Social in ~ 2- 4 weeks • Interested in learning more or transitioning to the new platform? – Contact your Account Manager to get details regarding how to transition your Facebook license to Social 27