© 2021 Charity Dynamics – Confidential & Proprietary
Mobile App 7.0 Release
June 3, 2021
TODAY’S AGENDA
 Meet the Team
 Client engagement
 Mobile app 7.0 release
 What’s Next
MEET
Kathy Kempff
Sr. Director Product
& Engineering
Andy Udovich
CEO
PRODUCT LEADERSHIP TEAM
MEET
Karla Castillo
Customer Care Team Lead
Chay Bell
Product Support Analyst
Brenda Martinez
Product Support Analyst
CUSTOMER CARE TEAM
MEET
Adam Kaye
Technical Director
David Pruitt
Technical Operations
Analyst
PRODUCT TECHNICAL TEAM
CLIENT ENGAGEMENT PATHWAYS
• Product Client – multi-event or large in
terms of online revenue
• Dedicated Charity Dynamics Project
Manager and Customer Success Resource
for ongoing management of product
• Access to Customer Care Support for any
product related questions
• May or may not be using CD for Services
ENTERPRISE CLIENT
• Product Client – single-event or mid-
size in terms of online revenue
• Customer Care team escalation
through Karla Castillo and Sandi
Cooley (PMO Director)
• Access to Customer Care Support for
any product related questions
• Not engaged with CD for Services
SIGNATURE CLIENT
BOUNDLESS SOLUTIONS®
Boundless Fundraising®
• Mobile
• Tablet
• Social
Boundless Life®
Boundless Motion®
Boundless Community®
Boundless Check Deposit®
• Participant
• Admin
Suite of products include:
PLATFORM INTEGRATIONS
Boundless Fundraising
> Mobile, Tablet, Social
Boundless Check Deposit
Boundless Motion
Boundless Community
Integrations to P2P platforms serving enterprise nonprofits
Boundless Fundraising
> Mobile, Tablet
Boundless Check Deposit
Boundless Motion +
Activity Integration
Boundless Community
Boundless Fundraising
> Mobile, Tablet, Social
Boundless Check Deposit
Boundless Motion +
Activity Integration
Boundless Community
Boundless Fundraising
> Mobile, Tablet
Boundless Check Deposit
Boundless Motion
Boundless Community
Note that features will vary by platform integration based on API’s available.
PRODUCT STRATEGY
1. Increase Participant Engagement
2. Increase Fundraising Impact
3. Client Enablement
4. Expand Mobile Apps Beyond P2P
2021 PRODUCT ROADMAP
Boundless Solutions Admin Portal
Boundless Motion 2.0
Usability App Enhancements
Boundless Community®
Infrastructure Upgrade
7.0 Mobile App Upgrade
Native app Development & UI Redesign
Boundless Life®
Q1
Q2
Q3
Q4
LOGIN MADE EASY
• Added functionality to make login easier
for participants
– Note: Username/password still available
• If the device has facial recognition
capabilities, the user can click on the
check box to enable face id, then the
login with face id option is available in the
future
• If the device has touch id capabilities, the
user use the thumbprint to login instead
of using their username and password
ANNOUNCMENT SCREENS
• Ability to configure
announcement/disruption screens after a
user is authenticated upon login but
before going to the mobile homepage
• Ability to include images, content and
videos
• Configurable to show up X days
before/after or on event day
• Can be by event program OR event OR
participation type
• Great use case is opening day ceremony
video for those participating virtually
MOBILE HOMEPAGE
• It’s all about gamification!
• What’s Next Tile
– Promoting what badge is the next badge
to earn
– Text prompt with call to action to earn
badge
– Ability to collapse tile
– Ability to easily skip down to see all
badges
• Ability to disrupt what’s next badge
prompt with sponsor message with CTA
NOTIFICATIONS
• Ability to keep users up to date with their
app activity and achievements
• Notification bell top right corner alerting
participants of badges earned, cheers
given to you, challenges completed etc.
HOMEPAGE
• My Progress
• Recognition badges (LO only)
• Individual Fundraising progress meter
• CTA’s
• Ask for Donations
• Deposit checks (if applicable)
• Edit Goal
• Edit personal page/photo
• Team Progress
• Team Fundraising progress meter
• Edit team page
• Edit Team Goal
• CTA – Recruit Team
• Fundraising leaderboards
• Event Details
• Event name and date
• Quick link to the event website
ACHIEVEMENTS
• Badges
• View badges earned in color
• View badges that are unearned in grey
• Fundraising badges
• Mission badges (based on group
membership – LO)
• Challenges
• View challenges earned in color
• View challenges that are unearned in grey
NEW BADGE DESIGNS
STORIES & SOCIAL GALLERY
• Stories
• Inspire, motivate and connect with
participants – ex: patient stories, survivor
stories, fundraiser spotlights
• Video/image, rich text editor
• View other participants rating through
“Likes”
• Social Gallery integration
Activity
• Activity
• Individual activity progress meter
• Edit goal
• Team Activity
• Team activity progress meter
• Activity leaderboards
• Edit goal
• Total Activity
• Activity related stats across the event
Corporate Sponsors
• Sponsor tiers
• Presenting
• National
• Local
• Ability to interact with sponsor logo by tapping
on it and triggering a lightbox
• Option to include image, video or text as
well as a CTA button going to an external
site
(ex: coupon code, exclusive discounts, etc.)
Push Notifications
• Create push notification categories to
enable users to opt-in/out of a type of
message vs all push notification messages
TEAMS
• Team page management
• Page update/image update
• Team name
• Team interaction
• Cheers team members
• Chat with other team members via
Community
• Chat with team via community
• Text team members (team captains only-
integration add on required)
ACTIVITY TRACKING
• My Activity
• View activity
• Resync option more prominently displayed
• Team Activity
• Ability to cheers on teammates
• View other team members challenges achieved
• Chat with team via Community
• New Integrations
• Garmin
• Fitbit
• Enhance logic to incorporate both pedometer + GPS
location resulting in more accurate tracking
Boundless Motion
Add-on License
CHALLENGES
• View Challenges
• Active, Available, Upcoming
• Allow users to opt-in to a challenge or be default opt-in
• View all achieved challenges
• Interactivity within the challenge
• Corporate sponsor opportunity
• Social sharing for joined or achieved challenges
• Challenges can be for the event program, event or by
participation type
• Self reported challenges –such as wrote in gratitude
journal
Boundless Motion
Add-on License
• Create a mobile forum for participants to
connect with other participants to maximize
engagement within our virtual or hybrid
event
• Allow participants to connect with other like-
minded participants across the event
program or event, team or direct message
another participant
BOUNDLESS COMMUNITY®
Boundless Community
Add-on License
BOUNDLESS COMMUNITY®
• Privacy configuration for users to opt-in to the community and
decide what’s public and what information is shared
• Ability for administrators to monitor community interaction and
remove posts
• Artificial intelligence to manage offensive messages
• Participants can create topics within a segment for others to
interact with OR they can direct message another participant
• Users can comment on existing posts using text, emojis, images
or video or in a more passive way such as likes
WHAT’S NEXT?
• Boundless Solutions Admin Portal is now live
• On Demand Training is available
• Questions can be submitted to our Customer Care team via our Support desk
• Need additional 1-1 guidance, strategy or implementation?
Our Services team can partner with you to help maximize your mobile app
• Implementation – including push notifications, badges, messages, etc.
• Strategy and copywriting
• Training
MANAGING MOBILE APP
• Ability to allow users to self-check in on event
day using either QR codes or geolocation
from their device if they’re near the event
• Ability for team captains to check-in other team
members or parent registrations to check in child
registrations
• As events open up a touchless experience will be
needed
• Available for Fall 2021
BOUNDLESS EXPERIENCE®
Boundless Experience
Add-on License
QUESTIONS?

Boundless fundraising 7.0 release notes

  • 1.
    © 2021 CharityDynamics – Confidential & Proprietary Mobile App 7.0 Release June 3, 2021
  • 2.
    TODAY’S AGENDA  Meetthe Team  Client engagement  Mobile app 7.0 release  What’s Next
  • 3.
    MEET Kathy Kempff Sr. DirectorProduct & Engineering Andy Udovich CEO PRODUCT LEADERSHIP TEAM
  • 4.
    MEET Karla Castillo Customer CareTeam Lead Chay Bell Product Support Analyst Brenda Martinez Product Support Analyst CUSTOMER CARE TEAM
  • 5.
    MEET Adam Kaye Technical Director DavidPruitt Technical Operations Analyst PRODUCT TECHNICAL TEAM
  • 6.
    CLIENT ENGAGEMENT PATHWAYS •Product Client – multi-event or large in terms of online revenue • Dedicated Charity Dynamics Project Manager and Customer Success Resource for ongoing management of product • Access to Customer Care Support for any product related questions • May or may not be using CD for Services ENTERPRISE CLIENT • Product Client – single-event or mid- size in terms of online revenue • Customer Care team escalation through Karla Castillo and Sandi Cooley (PMO Director) • Access to Customer Care Support for any product related questions • Not engaged with CD for Services SIGNATURE CLIENT
  • 7.
    BOUNDLESS SOLUTIONS® Boundless Fundraising® •Mobile • Tablet • Social Boundless Life® Boundless Motion® Boundless Community® Boundless Check Deposit® • Participant • Admin Suite of products include:
  • 8.
    PLATFORM INTEGRATIONS Boundless Fundraising >Mobile, Tablet, Social Boundless Check Deposit Boundless Motion Boundless Community Integrations to P2P platforms serving enterprise nonprofits Boundless Fundraising > Mobile, Tablet Boundless Check Deposit Boundless Motion + Activity Integration Boundless Community Boundless Fundraising > Mobile, Tablet, Social Boundless Check Deposit Boundless Motion + Activity Integration Boundless Community Boundless Fundraising > Mobile, Tablet Boundless Check Deposit Boundless Motion Boundless Community Note that features will vary by platform integration based on API’s available.
  • 9.
    PRODUCT STRATEGY 1. IncreaseParticipant Engagement 2. Increase Fundraising Impact 3. Client Enablement 4. Expand Mobile Apps Beyond P2P
  • 10.
    2021 PRODUCT ROADMAP BoundlessSolutions Admin Portal Boundless Motion 2.0 Usability App Enhancements Boundless Community® Infrastructure Upgrade 7.0 Mobile App Upgrade Native app Development & UI Redesign Boundless Life® Q1 Q2 Q3 Q4
  • 11.
    LOGIN MADE EASY •Added functionality to make login easier for participants – Note: Username/password still available • If the device has facial recognition capabilities, the user can click on the check box to enable face id, then the login with face id option is available in the future • If the device has touch id capabilities, the user use the thumbprint to login instead of using their username and password
  • 12.
    ANNOUNCMENT SCREENS • Abilityto configure announcement/disruption screens after a user is authenticated upon login but before going to the mobile homepage • Ability to include images, content and videos • Configurable to show up X days before/after or on event day • Can be by event program OR event OR participation type • Great use case is opening day ceremony video for those participating virtually
  • 13.
    MOBILE HOMEPAGE • It’sall about gamification! • What’s Next Tile – Promoting what badge is the next badge to earn – Text prompt with call to action to earn badge – Ability to collapse tile – Ability to easily skip down to see all badges • Ability to disrupt what’s next badge prompt with sponsor message with CTA
  • 14.
    NOTIFICATIONS • Ability tokeep users up to date with their app activity and achievements • Notification bell top right corner alerting participants of badges earned, cheers given to you, challenges completed etc.
  • 15.
    HOMEPAGE • My Progress •Recognition badges (LO only) • Individual Fundraising progress meter • CTA’s • Ask for Donations • Deposit checks (if applicable) • Edit Goal • Edit personal page/photo • Team Progress • Team Fundraising progress meter • Edit team page • Edit Team Goal • CTA – Recruit Team • Fundraising leaderboards • Event Details • Event name and date • Quick link to the event website
  • 16.
    ACHIEVEMENTS • Badges • Viewbadges earned in color • View badges that are unearned in grey • Fundraising badges • Mission badges (based on group membership – LO) • Challenges • View challenges earned in color • View challenges that are unearned in grey
  • 17.
  • 18.
    STORIES & SOCIALGALLERY • Stories • Inspire, motivate and connect with participants – ex: patient stories, survivor stories, fundraiser spotlights • Video/image, rich text editor • View other participants rating through “Likes” • Social Gallery integration
  • 19.
    Activity • Activity • Individualactivity progress meter • Edit goal • Team Activity • Team activity progress meter • Activity leaderboards • Edit goal • Total Activity • Activity related stats across the event
  • 20.
    Corporate Sponsors • Sponsortiers • Presenting • National • Local • Ability to interact with sponsor logo by tapping on it and triggering a lightbox • Option to include image, video or text as well as a CTA button going to an external site (ex: coupon code, exclusive discounts, etc.)
  • 21.
    Push Notifications • Createpush notification categories to enable users to opt-in/out of a type of message vs all push notification messages
  • 22.
    TEAMS • Team pagemanagement • Page update/image update • Team name • Team interaction • Cheers team members • Chat with other team members via Community • Chat with team via community • Text team members (team captains only- integration add on required)
  • 23.
    ACTIVITY TRACKING • MyActivity • View activity • Resync option more prominently displayed • Team Activity • Ability to cheers on teammates • View other team members challenges achieved • Chat with team via Community • New Integrations • Garmin • Fitbit • Enhance logic to incorporate both pedometer + GPS location resulting in more accurate tracking Boundless Motion Add-on License
  • 24.
    CHALLENGES • View Challenges •Active, Available, Upcoming • Allow users to opt-in to a challenge or be default opt-in • View all achieved challenges • Interactivity within the challenge • Corporate sponsor opportunity • Social sharing for joined or achieved challenges • Challenges can be for the event program, event or by participation type • Self reported challenges –such as wrote in gratitude journal Boundless Motion Add-on License
  • 25.
    • Create amobile forum for participants to connect with other participants to maximize engagement within our virtual or hybrid event • Allow participants to connect with other like- minded participants across the event program or event, team or direct message another participant BOUNDLESS COMMUNITY® Boundless Community Add-on License
  • 26.
    BOUNDLESS COMMUNITY® • Privacyconfiguration for users to opt-in to the community and decide what’s public and what information is shared • Ability for administrators to monitor community interaction and remove posts • Artificial intelligence to manage offensive messages • Participants can create topics within a segment for others to interact with OR they can direct message another participant • Users can comment on existing posts using text, emojis, images or video or in a more passive way such as likes
  • 28.
  • 29.
    • Boundless SolutionsAdmin Portal is now live • On Demand Training is available • Questions can be submitted to our Customer Care team via our Support desk • Need additional 1-1 guidance, strategy or implementation? Our Services team can partner with you to help maximize your mobile app • Implementation – including push notifications, badges, messages, etc. • Strategy and copywriting • Training MANAGING MOBILE APP
  • 30.
    • Ability toallow users to self-check in on event day using either QR codes or geolocation from their device if they’re near the event • Ability for team captains to check-in other team members or parent registrations to check in child registrations • As events open up a touchless experience will be needed • Available for Fall 2021 BOUNDLESS EXPERIENCE® Boundless Experience Add-on License
  • 31.