1. CURRICULUM VITAE
BALAKRISHNA SHETTY
Mobile: 9901318422
Email: Bshetty85@yahoo.com
Over Six years of experience in the Hospitality and Administration department. Established
record of decision-making and experience in all phases of guest service and overall support
function/facilities. Build strong customer relationship to ensure repeat and referral business &
sustain profitability.
Personal Traits:
1. Excellent communication and Organizational skills.
2. Known for outstanding negotiation skills.
3. Noted for efficient front office House-keeping & food & Beverage management.
4. Highly effective at establishing and maintaining good guest or client relationship.
5. Enhance morale of the team members by coordinating their activities and effective
relationship building, address any grievances among team members, encourage
feedback and involvement to bring improvement at work place.
Academic Profile
1. Bachelor of Hospitality Science from Alva’s college Moodbidri, 2008.
2. Pre-university education from SV PU College Yedapadavu, 2004.
3. SSLC from SV High School Yedapadavu, 2002.
4. Pursuing MBA from Bharatiyar University, Tamil Nadu.
Professional Details
Currently working in Aricent Technologies Bangalore, in JLL role as a Facility Executive from 1st
May 2014 to present.
Key Responsibilities:
General Facility Activities:

2. 1. Procurement of Housekeeping material, stationery and printing material.
2. Procurement of F & B related items like Cutlery, Crockery, hollowware
3. Food Court maintenance and management.
4. Indoor & Outdoor plants management.
5. Preparation of day-to-day checklists for inspection of Office area, Recreation room, Rest
room, Reception and Canteen.
6. Perform general clerical duties to include but not limited to: photocopying, faxing,
mailing, and filing.
7. Coordinating with printing vendor to collect printing stationery like Letterheads, Visiting
Cards and Envelops and so on.
8. Coordinating with printing vendor in printing of Checklists, food coupons, Visitor Passes,
Stickers, Stock Issue Note Books, Registers, Ledgers and so on.
9. Set-up accommodation and entertainment arrangements for company visitors.
10. Maintenance of landscape.
11. .Concierges Desk Management.
12. Recreation room Booking.
13. Handling Gym Operation( Registration & Deregistration)
14. Pest control Management.
15. Taking care of all other facility issues
Vendor Management:
1. Generating MIS reports relating to vendor, bills and payments.
2. Coordinating with accounts for timely approvals and payments.
3. Payment cheque distribution to the vendors.
4. Knocking off the issues relating to bills and payments.
5. Collection of proposals from new vendors, vendor comparison and coordinating with
Contracts department in vendor finalization and releasing Purchase Order.
Reports and Documents:
1. Stationery and housekeeping material issuance ledger maintenance.
2. Preparation of Monthly Management information System (M.I.S) Report on
Housekeeping, Operations and Services.
3. Invoice and payment Trackers preparation.
4. Handling Petty cash with report.
5. Housekeeping Roster.
6. Verification of Security attendance register, Visitor book, Employee IN and OUT register.
Last assignment with SFO Technology(Nest group) Bangalore in Administration Department
and worked as a Assistant Admin for a period of 1 year 7 months.

3. Key Responsibilities:
1. Plan and develop high impact promotional strategies.
Build Customer Service & Relationship by personally meeting with the customers; focus
on customer problem- identification and resolution.
2. Supervise House Keeping supervisor, Team members and field staff; delegate duties,
assign responsibilities, monitor their activities and assist them in improving their
performances as per the standards set by the establishment.
3. Handling house-keeping, In-house canteen, Executive canteen, Stationery, landscape
etc.
4. Associate and coordinate with various sub departments for smooth operations.
5. Shift Allotment, maintaining Attendance for staffs.
6. Maintain the service standard in the establishment.
7. Vendor management
EXPERIENCE DETAILS:-
SFO Technologies Pvt Ltd : 1 Year 7 Months
INFOSYS Technology Limited : 2 Year 8 Months
HOTEL LEELA PALACE Bangalore : 1 Year
HOTEL ROYAL ORCHID Bangalore : 6 Months
Personal Information:
Father Name : Narayana Shetty
Date of Birth : 05/11/1985
Address : Kambettu house
Badaga Yedapadavu Post
Mangalore Tq. 574267.
Languages Known : Kannada, English, Hindi, Tulu.
Religion : Hindu
Hobbies : Music, Volleyball, Cricket.
Declaration:
I here-by declare that the information furnished above is true to the best of my knowledge.
Place: Bangalore (Balakrishna Shetty)