The document provides an overview of the topics that will be covered in an online class about social media marketing. It asks questions about blogs, Facebook, and Twitter and how organizations are using each platform. It indicates that during the class they will review websites and blogs, learn about commenting, and explore the differences between Facebook profiles, groups and pages as well as Twitter updates, mentions and replies. It also notes that a volunteer will be asked to clap their hands to demonstrate rhythm.

1. CSP 206: Social Media Marketing Week 2 Tonight's Topic: Blogs, Facebook, and Twitter

3. How does social media compare to marketing?

4. What do digital natives have to do with it?

5. Should every website be social? Should any not?

6. Where to find blogs? Why and how to comment?

7. How are organizations using Blogging differently?

8. How are organizations using Facebook differently?

9. How are organizations using Twitter differently?

10. Who and where are we online?

12. First, I need a volunteer...

13. Please clap your hands slowly, in unison and in rhythm . Do not stop clapping until I say stop.

32. Understand information the first time they read it

33. Complete common tasks efficiently

34. Duplicity: web, phone, email, live chat, print, in-person

35. Provide feedback and hear how government will respond

36. Access key info despite disability and English proficiency