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The “How To’s” of Social Media Presented by Lizz Pellet With contributions from: Susan Leverentz, SPHR, Senior Partner, Ad Strategies Elaine Orler, President, Talent Function Group  Jason Corsello, Vice President, Knowledge Infusion
Quick quiz to get started:  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Agenda and Points to Ponder ,[object Object],[object Object],[object Object],[object Object]
What is Social Media? Social media has created a fundamental shift in the way people communicate via real-time conversations online. Key Social Platforms Blogging Micro Blogging RSS Social Networking Chat Rooms Message Boards Podcasts Video/Photo Sharing
What is Social Networking:  ,[object Object]
LinkedIn is Most Popular Social Network for Recruiters
Facebook User Engagement ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Twitter User Engagement
2009 Twitter User Growth by Age
Twitter User Engagement
Companies are Becoming More Comfortable With  Social Networks
How to Get Started: Become an Observer ,[object Object],[object Object],[object Object],[object Object]
How to get started: Become an observer
Start to engage: It’s all about the conversation!
Engagement  is a Two-Way Street ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],Facebook users are passionate
A little more about Facebook 140,834 members of a Nurse Group 16,194 members
Keys to A Successful Facebook Recruiting Page ,[object Object],[object Object],[object Object]
Elements Your Facebook Page Should Have to Engage ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
To Best Engage,  Be Available Sodexo offers 16 ways for candidates to network with them.  Very engaging!
Be Unique “ We’d like you, (yes all of you), to help us write the job description for our Sr Manager of Emerging Media Marketing job.” - Barry Judge, Best Buy CMO
Be Unique
Syndicate Your Opportunities
Be Consistent ,[object Object],≠
Create Social Media Guidelines ,[object Object],[object Object],[object Object],[object Object],[object Object]
HR Policies and Practices:
HR Policies and Practices:
HR Policies and Practices:  ,[object Object],ESPN Blog Policy
HR Policies and Practices:  ,[object Object],[object Object],[object Object]
Twitter and Yahoo! ,[object Object],[object Object],[object Object],[object Object],[object Object]
Twitter and Yahoo! ,[object Object],[object Object],[object Object],[object Object],[object Object]
Get Your Executives Invested & Involved ,[object Object],[object Object],[object Object],[object Object]
Encourage & Promote Executive Sponsorship
The Game Changes Every Day – MONITOR IT! ,[object Object],[object Object],[object Object],[object Object]
How Are Your Employees Communicating? Fourth quarter,  2008 FaceTime data collection  IT Manager estimate usage vs actual usage % of IT that thought the app was being used % of locations that showed app usage Social networking 60%  100% Instant Messaging (IM) 66% 100% Web based IM 35% 97% Streaming Audio/Video 80% 94% IPTV  (internet protocol  television)  10% 100% P2P file share 54% 96% Web conferencing 82% 83%
Candidate Selection  (Jump Start Media Poll)  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Identifying the Risks with Social Media
Debunking Risk ,[object Object],[object Object],[object Object],It’s too risky and uncontrollable!
Creating Rationale & Justification It’s a fad…a waste of time… ,[object Object],[object Object],[object Object]
Addressing “ROI” ,[object Object],[object Object],[object Object],[object Object],What’s the ROI?
Addressing the ROI of Social Media ,[object Object],[object Object],[object Object],[object Object]
ROI: The $$ of Using Social Media vs Other Methods ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Can Social Networks Help To: Attract, Retain, and Repel Talent?  ,[object Object],[object Object],[object Object]
Building your Social Networks: How to Get Started ,[object Object],[object Object],[object Object],[object Object],[object Object]
Questions? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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The How-To's of Social Media for Recruiting

  • 1. The “How To’s” of Social Media Presented by Lizz Pellet With contributions from: Susan Leverentz, SPHR, Senior Partner, Ad Strategies Elaine Orler, President, Talent Function Group Jason Corsello, Vice President, Knowledge Infusion
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  • 4. What is Social Media? Social media has created a fundamental shift in the way people communicate via real-time conversations online. Key Social Platforms Blogging Micro Blogging RSS Social Networking Chat Rooms Message Boards Podcasts Video/Photo Sharing
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  • 6. LinkedIn is Most Popular Social Network for Recruiters
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  • 9. 2009 Twitter User Growth by Age
  • 11. Companies are Becoming More Comfortable With Social Networks
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  • 13. How to get started: Become an observer
  • 14. Start to engage: It’s all about the conversation!
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  • 17. A little more about Facebook 140,834 members of a Nurse Group 16,194 members
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  • 20. To Best Engage, Be Available Sodexo offers 16 ways for candidates to network with them. Very engaging!
  • 21. Be Unique “ We’d like you, (yes all of you), to help us write the job description for our Sr Manager of Emerging Media Marketing job.” - Barry Judge, Best Buy CMO
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  • 26. HR Policies and Practices:
  • 27. HR Policies and Practices:
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  • 33. Encourage & Promote Executive Sponsorship
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  • 35. How Are Your Employees Communicating? Fourth quarter, 2008 FaceTime data collection IT Manager estimate usage vs actual usage % of IT that thought the app was being used % of locations that showed app usage Social networking 60% 100% Instant Messaging (IM) 66% 100% Web based IM 35% 97% Streaming Audio/Video 80% 94% IPTV (internet protocol television) 10% 100% P2P file share 54% 96% Web conferencing 82% 83%
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  • 37. Identifying the Risks with Social Media
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Editor's Notes

  1. Major players we’ll focus on are Facebook, Twitter and LinkedIn
  2. 30% of all U.S. Internet users visit Facebook 72% of all 18-24 year olds in the U.S. go to Facebook.com 35% of all 25-34 year olds in the U.S. go to Facebook.com
  3. The latest numbers from Nielsen Online indicate that Twitter grew 1,382% year-over-year in February. The growth is coming from older adults. According to Forrester Research, use of social media among those 35 to 54 jumped 60 percent in the last year. When Twitter became popular, teenagers already had their favorite Web sites for communicating, so they were not interested in a new one. The people who discovered Twitter were adults who were new to social networking.
  4. Ashton Kutcher has over 3.5 million followers. He is now a rival to most major TV shows in terms of the size of his audience.
  5. Users WANT to have a relationship with brands, but this is being missed because marketers are not looking in the right places. There are users who are forming communities about their job searches and careers. As well as users who are talking about the same brands you are working with.
  6. Users are also creating communities around professional groups...here’s a look at a few.
  7. Change the traditional job description when appropriate and specific to opportunities • “ Crowdsourcing” is becoming the new job board! • Don’t be afraid to adjust course • Take calculated risks
  8. “ She’s the kind of girl who climbed the ladder of success wrong by wrong.” - Mae West
  9. MIHS micro-site example: Ad Strategies created the site to engage talent for MIHS Syndicate (verb): to publish simultaneously, or supply for simultaneous publication, in a number of newspapers or other periodicals in different places RSS = Real Simple Syndication
  10. Evangelists vs. A Feasible Corporate IT Policy - Evangelize all you want. If your social media strategy doesn’t jibe with your internal corporate technical and legal policies, your efforts will be dead in the water.
  11. Encourage & Promote Executive Sponsorship Why It Matters? • Exposes company culture • Showcases employer of choice status • Identifies company as “innovative” • Executive sponsorship is also a retention strategy
  12. This slide answers the “Top 3” social media monitoring sites bullet in the promo.
  13. Recent research data shows the difference in over 100,000 workers internet activity at 80 Mid size companies =
  14. A recent study by a New Jersey-based Jump Start Media has revealed that increasingly, hiring managers are turning to -- and even depending on -- social media sites for identifying and researching job candidates for meeting their hiring needs. After polling 100 hiring managers at small, mid-sized and large companies -- on how social media is being used in the hiring process, Jump Start found that
  15. Privacy Investing in unproven vendors Employees wasting the co. time Twitter shuts down! Solutions: Social recruiting oration should be viewed no differently than existing collaboration models (i.e. email, meetings, etc) • Identify top 5-10 “worst case scenarios” and build contingencies • Embrace and prepare for failure
  16. Creating Rationale & Justification • Focus on proficiency instead of technology “tools” or “platforms” • Identify potential impact to all business units (marketing, service, HR, etc) • Look for synergy and unification vs. siloed build out