Barriers in communication

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Barriers in Communication :
What is Barrier in Communication?
How is it Occur??

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Barriers in communication

  1. 1. PRESENTED BY IJAZ SHAIKH
  2. 2. “A barrier to communication is something that keeps meanings from meeting”. - Reuel Howe “No man means all he says, and yet very few say all they mean, for words are slippery and thought is viscous”. - Henry Brooks Adams
  3. 3. Thinking and Communication Skills – Week 4 Barriers to Communication Thought Construction Delivery Reception Translation Understanding 1 2 3 4 5 6
  4. 4. Thought Construction Delivery Reception Translation Understanding 1 2 3 4 5 6 Communication Path with Physical Barriers
  5. 5. PHYSICAL BARRIERS Defect in the medium. Noise
  6. 6. PERSONAL BARRIERS Degree of personal shyness Lack of confidence Preoccupation Lack of Subject Knowledge Stress
  7. 7. PERCEPTUAL BARRIERS Stereotypes. Assuming that the audience has the knowledge or capacity to understand the message. Perceived status particularly if we think that the person we’re communicating with is of much higher or lower status than we are.
  8. 8. CULTURAL BARRIERS  Values and beliefs.  Use of gestures.  Space
  9. 9. LISTENING BARRIERS  Automatic Talking  Selective listening  Being a "fixer"
  10. 10. OTHER VERBAL BARRIERS  Time and timing barriers.  Wrong channel. Language.  Interruptions.  Lack of feedback.
  11. 11. Nonverbal Communication Barriers Flashing or rolling eyes. Quick or slow movements. Arms crossed, legs crossed. Gestures made with frustration1. Poor personal care. Staring at people or avoiding eye contact.
  12. 12. ORGANIZATIONAL BARRIERS  Culture that discourages informal communication by insisting on putting everything in writing.  Lack of appropriate communication c channels.  Culture of individualism that makes it difficult to obtain a corporate view.  Culture that discourages individual expression.  Culture of conflict that leads to information being distorted or withheld.
  13. 13. WAYS TO OVERCOME ORGANIZATIONAL BARRIERS Be clear in your own mind about what you want to communicate. Step into the receiver’s shoes and anticipate the impact of your communication. Use feedback to encourage two-way communication and check understanding.
  14. 14. CONTD…… When possible, communicate directly, face-to-face so that you can use non-verbal signals. Limit the number of links in the communication chain. The last point is particularly important within the context of organizational communications. Try to avoid messages being diffused through various levels of management; they may well get distorted as they move downwards or upwards.
  15. 15. WAYS TO OVERCOME BARRIERS  Send clear, concise messages.  Learn to use feedback well.  Hear and correctly understand messages someone is sending to us.  Be sensitive to receiver’s point of view.  Listen to UNDERSTAND!  Use proper channel(s). Learn to use channels well.
  16. 16. CONTD..  Work at improving communication skills.  Use direct, simple language, or at least use language appropriate to the receiver.  Learn to use supportive communication, not defensive communication.
  17. 17. Before I can walk in another person’s shoes, I must remove my own.

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