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  1. 1. Ahmed Hamza Ahmed Education Knowledge, Skills & Experience: B.Sc. in Power Mechanical Engineering ,Faculty of Engineering ,Alexandria University ,EGYPT,1987. - 29 year experience. - Experience in Military vehicles, Include Rolling chasses, MRAP, Amphibious and other AWD trucks. - Experience in Commercial vehicles through working with EAMCO, QTRAC and EIM. - Experience in Heavy equipment market through working with Caterpillar & Komatsu. - Experience in premium products within industry and business to business sales. -Strong commercial acumen including business finance, contract knowledge, margin analysis, life costing etc.; -Experience of strategic planning, budgeting, forecasting and marketing plan development. Able to apply understanding of budgets, sales revenue and margin management to ensure the company sales performance is achieved. -Proven track record of promoting and selling technical products within a specification engineering/technical environment. -Ability to provide leadership for company team and lead others that are not directly associated to the team. -Good negotiation skills and strong influencer. -Good motivator. Able to lead, inspire and motivate self and others. -Problem solver _V ability to work alone and propose solutions, rather than just being the communicator of problems. -Good networking skills with all stakeholders. -Experienced people manager (particularly experience of managing managers) with demonstrable experience of achieving business objectives through others. -Demonstrable ability of translating strategic intent into tactical deployment with specific/ defined activity plans. No. 17 Elfalah St, Elmohandessen, Cairo, Egypt Tel.: +20233024210 Mobile: +201221115666 Email:
  2. 2. Professional Experience May 2006 up to date QTRAC General Manger Technical Activities with my team : 1-Military AFV Vehicles: -Design, Engineering and supply Military FHD armored vehicle Rolling chasse for Kadr factory. -MRAB project with Kadr factory. -APC ,6x6 Amphibious vehicle project with Kadr factory. -Design ,Engineering and supply High maneuverability Tactical combat vehicle for anti-terrorism. - Design ,Engineering and supply Light Jeep J8 style(can be armored). -AWD vehicles,4x4,6x6 and 8x8 2-sole agent for engineering automotive manufacturing company, EAMCO(buses & trucks) - Truck range pickup truck up to 80T, Tractor head, Tippers, cargo and special applications trucks. - Bus Range from 6m up to 12m Passenger cars 3- Engineering products: Hydraulic items ,Power train, etc. 4- Used Commercial vehicles& earthmoving equipments. 3- Generators & fork lifts 5- Supply CKD parts for Commercial vehicles manufactures, engines, gear boxes, axles, brake system, steering system, and both indoor & outdoor body parts. 6- Distributor for FMCG (automotive filters & parts, car parts, computer accessories, ) Ensures the profitability of the entire dealership by selling vehicles, controlling expenses and maintaining customer satisfaction, planning, motivating and coordinating the dealership's management through leadership and solid business practices. : As with all positions within dealerships uphold the highest ethical standards. Identify, develop and direct the implementation of business strategy Plan and direct the organization activities to achieve stated targets and standards for financial and trading performance, quality, culture and legislative adherence Recruit, select and develop executive team members Direct functions and performance via the executive team Maintain and develop organizational culture, values and reputation in its markets and with all staff, customers, suppliers, partners and regulatory/official bodies Report to shareholders board on organizational plans and performance. Job Duties: Hiring all management positions, completing performance evaluations regularly and developing short and long-term goals for each department
  3. 3. June 2001 to May 2006: manager (includes administrative, sales, parts and after sales departments). Planning and developing short and long-term goals and objectives annually, and submitting time projections to corporate management for approval. Effectively communicating with the comptroller/office manager on a weekly basis to review departmental forecasts and ensure consistency with annual projections. Paying close attention to daily operations, recommending and creating improved courses of action where necessary. Explaining the policies and procedures of the dealership to all employees and following up with employees to ensure that these issues are understood and followed. Providing dealership management with weekly reports on the financial condition of the dealership. Overseeing the monthly financial statement to ensure it is complete, accurate and submitted on time to the management/dealership owners. Coordinating with the business/administrative office to ensure that records and analyses are correctly maintained. Creating a good working relationship with lending institutions and manufacturer personnel and maintaining these relationships. Coordinating regular meetings with the managers of each department to ensure their profitability and efficiency. Overseeing the hiring and training of all department managers. Maintaining an enthusiastic attitude to build positive employee attitudes and morale. Overseeing and maintaining compensation plans for all employees. Creating cost-effective advertising programs and merchandising strategies for the dealership. Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints. Equipment Division Director Egyptian International Motors Co. (EIM) headquarters Elmokattam, Cairo activities: Komatsu Earthmoving Equipment, Renault ,Kia passenger cars Cummins generators Bomag Compaction Equipment, Bobcat Mini Construction Equipment, Yutong Buses, FAW & Hyundai Trucks Job activities : Plan and implement marketing strategy, including advertising and PR. Plan and implement sales and customer retention and development. Plan and manage sales and marketing resources according to agreed budgets. Contribute to formulation of policy and strategy as a board member. Recruit, manage, train and motivate direct reporting staff according to company procedures, policy and employment law. Maintain administration and relevant reporting and planning systems. Manage relevant reporting of management and financial information for the sales and marketing departments. Select and manage external agencies.
  4. 4. Manage R&D and NPD and new business development. Maintain and develop corporate image and reputation, and protect and develop the company's brands via suitable PR activities and intellectual property management. Plan and manage internal communications and awareness of corporate direction, mission, aims and activities Principle Duties and Responsibilities: Manage all the activities of all the division’s department (sales & marketing, spare parts and service). Prepare annual sales forecast and regularly coordinate with the division managers to insure that the forecast is achieved. Implement and supervise plans and procedures with the division managers to meet the division targets. Prepare a 5 year strategic business plan and the annual action plans to insure the achievement of the business plan. Review all the periodical reports (financial & marketing) on all the divisions’ activities to insure that all the departments (sales & marketing, spare parts and service) achieve their targets. Develop and adapt strategies to meet the division targets according to the market requirements. Analyze the Division’s periodical operation statement to insure the achievement of the correct operation and take necessary correction action when needed. Develop new markets whatever by region or segments. Develop new products to enable the penetration of new markets to improve the division performance. Coordinate with the division managers that the outlines of cooperation with suppliers are negotiated with the suppliers to insure the achievement of the division targets. Coordinate with division managers that the assessment of competitors is updated. Coordinate with the division managers that the marketing plans are implemented. Coordinate with the division managers all necessary procedures in terms of sales, after sales, facilities, accounting and marketing. Responsible for the division staff by arranging the needed communication of the group spirit and work ethics and evaluating all the divisions’ staff. Establishing a good communication with other departments to ensure execution of division operations to achieve the divisions’ targets. Aug. 98 to May 2001: Africa General Sales Manager Unatrac headquarters Slough - UK – sole agent in Africa for Caterpillar products (Earthmoving Equipment, Compaction Equipment, Mini Construction Equipment, Generators and Engines) Principle Duties and Responsibilities: Made plans jointly with supplier headquarter to insure the penetration of the market. Organized and implement necessary procedures in terms of
  5. 5. facilities, accounting and marketing. Coordinated with the after sales manager to insure that all customer complaints are solved. Established good relationship with other departments to ensure execution of sales and marketing strategies to achieve the sales and marketing objectives. Developed annual sales forecast. Negotiated outlines of cooperation with Caterpillar headquarters. Maintained an updated assessment of competitors. Coordinated with the sales supervisor the training requirements of the sales representatives. Responsible for staff by arranging the needed communication of the group spirit and work ethics and evaluating the sales staff performance. Prepared and dispatched periodical reports for all the activities. March 95 to July 98: Technical &advisor Sales Manager Mantrac headquarters Elamerya, Alexandria – sole agent in Egypt for Caterpillar products (Earthmoving Equipment, Compaction Equipment, Mini Construction Equipment, Generators and Engines) Principle Duties and Responsibilities: Prepared the stock inventory to insure the availability of products according to market demand and studies. Followed up the sales force and gave them all necessary advice. Arranged and gave training courses to the sales force. Prepared and gave technical training courses to customers according to their requirements and to increase customer awareness of our products and their advantages. Followed up all the deals with the sales force and took any action required to finalize the deals in coordination with sales managers. Reviewed the market (by region / by segment) periodically to create new markets. Dec. 92 to Feb. 95: Training Supervisor Mantrac Training Department headquarters Elamerya, Alexandria – sole agent in Egypt for Caterpillar products (Earthmoving Equipment, Compaction Equipment, Mini Construction Equipment, Generators and Engines) Principle Duties and Responsibilities: Prepared and gave training courses (in door or on job) required for service department. Reviewed new products to be on hand of any new technologies implemented by Caterpillar. Followed up the performance of the service department. Prepared seminars on Caterpillar products in coordination with sales department. Visit potential customers in coordination with sales department to increase customer awareness
  6. 6. Oct. 87 to Nov. 92: Service Engineer Mantrac headquarters Elamerya, Alexandria – Egyptian sole agent for Caterpillar (Earthmoving Equipment, Compaction Equipment, Mini Construction Equipment, Generators and Engines) Principle Duties and Responsibilities: Oct. 87 to Dec. 87: attended Caterpillar Service Training courses on all Caterpillar products and systems. Jan. 88 to April 90: Main Workshop service engineer Troubleshoot any problems in Caterpillar products. Repaired all Caterpillar equipment. May 90 to Sep. 91: Engine Specialization Workshop service engineer Troubleshoot any problems in Caterpillar engines. Repaired all Caterpillar engines. Oct. 91 to Nov. 92: Field service engineer Troubleshoot any problems in all Caterpillar products at customer sites. Repaired all Caterpillar products at customer sites. Training Courses 1990: Caterpillar training facility – Malaga, Spain: Hydrostatic Transmission. 1990: Caterpillar training facility – Malaga, Spain: Track Type Tractors. 1991: Caterpillar training facility – Alexandria, Egypt: Maintenance Management Systems. 1993: Caterpillar training facility – Malaga, Spain Hydraulic Excavators. 1993: Caterpillar training facility – Malaga, Spain Lift Trucks. 1996: Caterpillar training facility – Alexandria, Egypt: Advanced training in Construction, Mining & Quarry products and systems. 2000: Caterpillar training facility – Malaga, Spain Application Engineer training. Mantrac – Alexandria, Egypt: Sales Skills. Mantrac – Alexandria, Egypt: Communication Skills. Mantrac – Alexandria, Egypt: Business Management. Mantrac – Alexandria, Egypt: Financing Management. High Lights of Achievements During my work in QTRAC Make good sales record for whole range of commercial vehicles , supply all commercial vehicle components to the mfg. During my work in EIM: When I joined EIM the sales of earthmoving equipment was zero, the banks refused to cooperate with EIM, there was a stock of over 10 million USD and customer debits of more than 50 million EGP, first action I took was start selling the stock to international companies which led to the decrease of the stock to normal levels (less than 1 million USD) and the income of these sales was used to reopen all our accounts with the banks, also a plan was placed to enter in negotiations with all the debited customers to reinstall
  7. 7. the debits and were possible reacquire the equipment they owned and resell them to active customers which in the end led to increasing the rate of collection from the customers to almost 95% and decreasing the customer debits, in addition to opening new markets by region and segments which led to an increase of the market share to 38% and also developing new activities besides the earthmoving which led to the penetration of the Bus, Trucks & Tires industries. All of the above led to increasing the annual turnover of the Equipment Division from 8 million EGP to 200 million EGP in 2005 During my work in Unatrac: I started by establishing new facilities, renewing the old facilities, appointed new employees and gave them appropriate training in the branches Kenya, Tanzania and Uganada, I also gave support to the branches of Nigeria, Ghana and Iraq which led to increasing the sales volume from 15 million USD to over 100 million USD. During my work in Mantrac: Opened new markets: By region: Upper Egypt and Sinai By Segment: establishing new segments: Road construction, private quarries, small private contractors, cement companies and governmental customers. By Products: through penetrating markets dominated by competitors Caterpillar especially in Articulated Dump Trucks which was dominated by Volvo and Hydraulic Excavators which was dominated by Japanese excavators. All the above led to increasing the sales volume of Mantrac. Languages Arabic: mother tongue English: excellent command both written and spoken. Computer Skills Excellent handling of Windows XP, MS Office and Internet. Attended a training course on the operation system of MANTRAC (DBS). Personal Information Date of birth: March 9th, 1963. Place of birth: Alexandria. Nationality: Egyptian. Marital status: Married.