1. Vasant Naik
Edison, NJ 08820 201-923-1888 vasantkumarnaik@yahoo.com
Executive Summary
 A financial/banking services technologist with extensive hands on experience managing
production and application supportoperations, global resources,terabytes of data, thousands of
users supporting varies MIS applications daily basis.
 Strong financial domainknowledge and broad expertise ranging from trading and revenue realization
systems to compliance operations,from sales coverage tracking to internet banking systems.
 Forge successful partnerships with Developers and technical support across global locations.
 Strengths include data analysis and reconciliations, trading, MIS support and incident management
for Fixed Income, Equities and Commodities based instruments and reporting tools.
 Proven track record in providing technical and organizational leadership for multi-project
onshore/offshore operations models and integration efforts within a high pressure environment.
 Contributed to cost savings of $2M+ by minimizing resources and exceeding objectives.
Professional Experience
JP Morgan Chase, New York, NY (2006-Present)
VP, Applications Support Manager – CIB, MIS Production Management 2014- Present
Managing MIS Production Management Team of 6; supported a suite of internal client facing critical
cross region applications and 9,000+ users. Responsibilities include release management, production
incident management, production monitoring and support, mentoring and guiding team members. Also
functioned as proxy managerfor global MIS applications.
Responsibilities
 Business Unit Change Coordination, LOB Capacity Planning, provide direct applicationsupport
for over 26 applications.
 Create and deliverstatus reports to senior management including Chief Business Technologist
and Program Managers across CIB Banking, researchand shared services.
 Standby Manager for 6 resources, NY, Chicago, Tampa and Mumbai supporting JPMorgan
Access Banking suite of applications and manage BPI/incident/Capacity for applications.
 Working closely with users for datamining and provide critical data for banks day to day and
monthly use.
 Lead the incident managementprocess during system outages, communicate status to senior
business partners and enforce strategic resolutions during problem managementprocesses .
 Help to Developmentteam to follow Agile Framework.
 Manage the daily application build scrum meeting with USA, INDIA, UK resources and track
project on JIRA.
 Coordinate with Central deploymentteam to schedule release slots/DR/HA events.
Achievements
 Reduced incident tickets by 53% in2015 compared to 2014 by proactively implementing process
for monitoring critical resources,alerts, application exceptions and come up with remediationplan
to reduce the repeated incidents. Also reduced downtime of the applications.
 Automated Big Data (Hadoop) archive process to save 60% disk space cost.
 Automated release process by utilizing deployment automation tools resulted in saving
of 4 hours in each release.
 Led initiative to decommission 7 applications and off boarded 3 applications to save
infrastructure and maintenance cost. Approx. save $2mm.

2.  Implemented and streamlined capacity planning process to proactively manage resource
capacity and future growth for production infrastructures.
 Established Application/prod owner working group by conducting weekly PWGs to plan
the upcoming releases, discuss recurring issues and review release implementation
instructions.
 Took initiative in consolidating all DB servers into same server group hence removing
lots of overhead in maintaining them separately.
 Helped to implement Production Management conceptand setup for all the MIS applications.All
the applications used to support by AD now L1/L2 support has beenwith MIS Production
managementteam.
 Partnered with applicationdevelopmentteams, business stakeholders to reform support for a
target platform.
 Contributed to success of Geneos/Splunk monitoring system to save more than 18 hours day of
monitoring work.
 Help to decommissionaround 5 applications and moved supportof 4 applications to low cost
locations.
 Managed and monitored team efforts to provide 24/7 support.
JP Morgan Chase, New York, NY 2012-2013
VP, Applications Support Manager - JPMorgan ACCESS
Managed Access Banking Team of 8 and supported a suite of External/internal client facing critical
applications and 40,000+ users. Responsibilities include release management,production incident
management, production monitoring and support and mentoring, guiding team members. Also functioned
as proxy managerfor global JPMorganaccess manager.
Responsibilities
 Business Unit Change Coordination, LOB Capacity Planning, provide direct applicationsupport
for over 8 applications.
 Create and deliverstatus reports to senior management including Chief Business Technologist
and Program Managers across CIB Banking, researchand shared services.
 Standby Manager for 6 resources, NY, Chicago, Mumbai and Singapore supporting JPMorgan
Access Banking suite of applications and manage BPI/incident/Capacity for applications.
 Worked with Banks call centers and Product team to stabilize applications and resolved issues.
 Lead the incident managementprocess during system outages, communicate status to senior
business partners and enforce strategic resolutions during problem managementprocesses .
 Manage the weekly and monthly applicationbuild and deploymentcycle for Production/DR/BCP
environment (PWG).
 Coordinate with Central deploymentteam to schedule release slots.
Achievements
 Impacted the successful migration all the clients/users from old legacy system Cash Online to
ANG. This has improved the performance and clients/users can work on new 21 century platform.
 Partnered with applicationdevelopmentteams, business stakeholders to reform support for a
target platform.
 Contributed to success of Geneos/Splunk monitoring system to save more than 18 hours day of
monitoring work.
 Improved efficiencies to reduce resources from 10 to 6 which saved approximately $1.5M.
 Major changes to stabilize portal which is a front face of over 80 applications this has reduced
over$2mm man hours cost.
 Managed and monitored global team efforts to provide 24/7 support.

3. JP Morgan Chase, New York, NY 2010-2012
VP, Global lead IB Intelligence Engine Data team
Lead of team of 4 supporting 6 business critical applications and 3,000+ users. Responsibilities include
release management,production incident management, production monitoring and support and
mentoring, guiding team members.
Responsibilities
 Business Unit Change Coordination, LOB Capacity Planning, provide direct applicationsupport
for 6 applications.
 Create and deliverstatus reports to senior management including Chief Business Technologist
and Program Managers across IB Banking, researchand shared services.
 Manage four global resources,NY, Mumbai and Singapore supporting Client profitability and IBIE
applications and manage BPI/incident/Capacity for IBIE applications.
 Representbusiness requirements and supportability enhancements for developmentof existing
and strategic platforms.
 Lead the incident managementprocess during system outages, communicate status to senior
business partners and enforce strategic resolutions during problem managementprocesses .
 Manage the weekly and monthly applicationbuild and deploymentcycle for
UAT/Production/DR/BCP environment.
 Coordinate with Central deploymentteam to schedule release slots.
 Strictly follow subversionfor source code management.
Achievements
 Impacted the successful migration of a disparate revenue reporting systems onto a new
consolidated platform resulting in saving $5M per year.
 Partnered with developmentteams and stakeholders to reform support for a target platform.
 Contributed to success of an on boarding Aqueduct applicationon IBIE Servers which reduced
server costs by $3M/year.
 Improved efficiencies to reduce resources from eight to four which saved approximately $1M.
 Automated backend updates reducing work of the team by 15%.
 Managed and monitored team efforts to provide 24/7 support.
JP Morgan Chase, New York, NY 2007-2010
NA Operate Team Lead/ IB Client Profitability Operate team
Supported a suite of client profitability and on boarding applications. Migrated Artemis to two servers’
Data warehouse and reporting which improved performance and achieved the SLA. Implemented client
on-boarding applications including USA, CSP SCOT and KYC.
 Automated backend updates and repeated users requests reducing work of the team by 30%.
 Implemented recertification of users, upstream system, reports and tools.
 Interfaced with offshore teams to deliver24/7 support for all applications.
JP Morgan Chase, New York, NY 2006-2007
Senior Application Support Analyst/ IB Client Profitability Operate team
Supported a suite of Client Profitability applications. Developmentwork for
DBA/SA/SAN/Autosys/Informatica/Wintel and assisted with system reconciliation/audits.
TIAA-CREF, New York, NY 1999-2006
Consultant, Senior Developer/Trading floor support lead

4. Engineered financial services technology solutions for multiple trading applications including a FIX
Income trading platform, back office and applicationsecurity maintenance systems. System analysis &
database design,maintained data integrity, provided business rules at eachdata entry operation.
Communicated requirements from stakeholders,provided status and escalated issues.Tested,
implemented and provided applicationsupport.
Achievements
 Requirement Analysis. Understanding trading processes,built the foundation for system
designthat fulfilled system requirements.
 Enforced SOX compliance,maintained documentation for all production changes.
 Performed a key role in the Sybase 12.x migration.
 Worked as User support specialist/Lead,500+ users including Front office (Trader, Portfolio
Managementgroups) and Middle office (Back Office) users.
Education/Certifications
Bachelor of Commerce,RavishankarUniversity, India
Master’s in Software Technology & System Management,National Institute of Information Technology
(NIIT), India Honors 1990
Certified Sybase DBA (Sybase 11.x), Authority: Tekmetrics (BrainBench)
Certified RDBMS Developer (Sybase 11.x), Authority: Tekmetrics (BrainBench)
Training
Java Programming, Learning Patterns Place NY
Designing J2EE Web Applications using Java Servlets, JSPs and Struts, Trivera Technologies NY
Oracle Performance and tuning – internal JPMC
Introduction to Vertica – internal JPMC
Tables,Stored Procedures, Triggers,Rules and APT Sybase by HCL-HP, India
T-SQL/SQL and SQR by NIIT (Sybase),India.
Documentation Standards by NIIT (Sybase), India.
Optimization and Tuning for Sybase Applicationby NIIT (Sybase)India.
Technology Skills
RDBMS: Oracle 11.2, SYBASE 10.x/11.5.x/12.x/12.5.x,Vertica 5.0.4.0, Autosys, Informatica, Business
Objects, Control-M T-SQL/SQL and, SQL Anywhere 5.0, SQL Developer,SQL Server 2008 R2, Microsoft
SQL Server ManagementStudio ver 10.50.1600.1
Big Data: Hadoop
Languages:COBOL (MF, MS, HP-UX), FoxPro 2.X, CLIPPER 5.0, C, Java with Agile Framework
Operating Systems: Linux, Wintel, SunOS 5.8 SUNW, SUN UNIX 4.1.1, HP UNIX (HPUX) 9.0/10.2,
Windows XP/NT, MS-DOS VER 6.22,
Scripts: UNIX C-Shell, Perl, AWK
Front End Tools: Sybase APT, DWB, Rapid SQL 7.0.1
Web Tools:JBuilder 8 Enterprise, Hudson, Maven ReportWriter, Business Objects, SQR, BRIO
(Structured Query Report).
Case Tools:Relational Designer,Turbo Analyst, JIRA
Version control/Document repository: SharePoint, Confluence, Subversion
Alerting Tools:Geneos, Keynote, Splunk