1. Diego Arias Blanco
Cityof Residence: San Jose
E-mail Address: mot_larias@hotmail.com
Mobile: 88337606
JOB EXPERIENCE
2014- 2016 Vention Medical Costa Rica Heredia, Costa Rica
Program Manager
Responsible for managing projects aligned to core business strategies including project funds for different customers. Catheters Center of Excellence 1,5
years project completion time leading more than $1M revenue and Johnson & Johnson 3 years forecasted revenue $5M.
Facilitate teaminterdisciplinary functionsin the deliverablesexecution includingmotivation, communication, conflictresolution, problemsolvingand training.
Member of Site General Management Staff, Software validation SME, design performance review metrics for quality and manufacturing engineers, kaizen
event, Gemba walks, Packaging investigations SME.
Support FDA compliance activities, led war room in the FDA warning letter lift off.
Handle Clients relationships for project implementation, created customer satisfaction metrics and established process to handle project monitoringcontrols
changes.
Support development of the PMO within the organization. Project Charter, project reporting, monitoring and control changes, lessons learned, etc.
2012- 2014 Hospira Costa Rica a Pfizer com pany Heredia, Costa Rica
Project Manager
Responsible for managing projects aligned to core business strategiesincluding project funds, regulatory strategies and continuous improvement aligned with
Corporate strategies.
Facilitate teaminterdisciplinary functionsin the deliverablesexecution includingmotivation, communication, conflictresolution, problemsolvingand training.
SAP implementation for quality, manufacturing (ERP), documentation and change control processes. $7 M project and 25 project team members.
o Facilitate/ support development of technology and capabilities.
o Gather functional requirement, capabilities, reporting, interfaces and enhancements.
o Understand integration within SAP system.
o Help business to understand project risks and change requests.
o Work on compiling and execution of different test scrips.
o Work on master data conversion and interfaces data transferring testing.
o Support security and training teams on security access profiles and training delivery.
o Post go live support, not limited to investigation and fixing defects.
o Conduct training effectiveness review.
o Lead lessons learned at the end of the project.
Negotiate new equipment and materials with vendors located and around the glove .Analyze current manufacturing procedures to streamline process and
quality assurance. Molding transfer project, saving $2.4 M.
Ensure materials supply chain readiness for new product implementation.
Coordinate investigation of product failures. Symbiq infusion pump.
Participate in regulatory agencies audits. FDA warning letter lift off, ANVISA Brazil.
Perform feasibility and financial analysis of bringing new businesses to the plant. 4 months project leading into $2.4 M saving after 2 years ROI.
Infrastructure and building redesign based on current and expansion needs. New clean room expansion to include and validate 6 molding presses and
extrusion lines redesign.
2010-2012 Bank of America San Jose, Costa Rica
Application On-Boarding Lead / Project Manager
Transitioning support of new or enhanced applications from the initiative/project teamto Production Support environment. It includes the analysisof cost
for new initiatives, governance and adoption.
Requires adherence to core tasks, deliverables and supporting processes as defined in the Waterfall process to ensure proper transition to operations.
Special Projects and Activities
Create Project Management Office. To ensure efforts are aligned to Hoshin Plan and Project Management Methodology.
Established Training Academy.
2. Application On-Boarding News Letter
Application On-Boarding Metrics Dashboard
Develop and coach Six Sigma initiatives across the organization. Establishing IT PMO foundations
2004-2008 Hewlett -Packard Santa Ana, Costa Rica
Software Release Manager / Program Manager
Responsible for establishing and maintaining relationships with product divisions; managing software and documentation releases that introduce new, or
change existing, products and parts.
Liaison between Product Division, Software Architect, Documentation Department and Factory (last one applies for software produced physically).
Recommend product strategies to the Product Division when applicable.
Lead team meeting for Business Requirement review.
Product Service Manager/Project Manager
Governance and execution process for SLCM (Service Life Cycle Management) for new, existing and retiring products.
Sets up and lead a regional team to ensure that all required service-related readiness activities are addressed and prior to the first service date (FSD) and
beyond.
Responsible for the overall success of the service readiness and life-cycle activity for all Introductions.
Responsible for engaging with the Global Solution Center, Global Competency Center and the Global Solution Engineering.
Develop and coach Six Sigma initiatives across the organization.
Special Projects and Activities
Startup teams. Coordinate hiring process between “Nearshore” managers and potential candidates.
Project Timeline improving process. Identify task patterns and priorities to reduce process failures. Redefine roles and responsibilities.
SAP report optimization process. Reduce the amount of reports and/or unnecessary information.
Tax optimization process for Global eCommerce.
EDUCATIONAL BACKGROUND
2015 Costa Rica Industrial Chamber San José, Costa Rica
PMP Preparation Exam
2014 360 Group San José, Costa Rica
Technical PMP
2011 Universidad Hispanoamericana San José, Costa Rica
Industrial Engineering
2008 Project Management Institute San José, Costa Rica
Participated in the Third Project Management Congress
2008 Costa Rica Industrial Chamber San José, Costa Rica
Preparation for Black Belt Six Sigma exam
2007 Project Management Institute San José, Costa Rica
Participated in the Second Project Management Congress
1998-2001 Universidad de Costa Rica San Pedro, Costa Rica
Research Assistant / Consultant
SOFTWARE KNOWLEDGE
SAP PP, QM and ECCM
Microsoft Office (Access, Outlook, Word, Excel, Power Point, Visio, Project, One Note, Publisher
and Front Page).
Microsoft SharePoint 2010
Call Center Management Applications (Avaya CMS, Aspect TCS, Seibel)