Phone # 520-366-7515; Email: Srrein79@gmail.com
125 W. Old Wilson Bridge Rd, Apt. 204, Worthington, OH 43085
Scott Rein
Summary:
 Project/ Operations Manager with over 25 years of experience in a variety of organizations and industries
including: insurance, manufacturing, healthcare, consumer products, defense; non-profit, state and federal
government agencies.
 Demonstrated a track record of successfully managing business operations and projects of different types, size, and
complexity to achieve organizational objectives.
 Experienced with managing people; leading teams; and working in unstructured, ambiguous and fast moving
situations.
 Senior Manager providing leadership to the organization and support to Executive Management on a variety
of activities and issues, annual operations budget, contracts review and negotiations, instrumental in
strategic planning and decisions.
 Managed operations across the organization, responsibilities included: corporate policies & procedures and contract
deliverables, internal audits; IT and Telephony operations “run” and “build” efforts across: architecture, hardware,
software and infrastructure; Fleet management to include implementation of a Maintenance Management System
process; Facilities maintenance & repair, expansion, and related operations contracts and leases. Experienced in
corporate, state and federal Grant Writing.
 Effective communicator with people from diverse backgrounds, skillsets, cultures; and all levels of an organization.
 Sr. Project Manager/ Business Analyst – Developed proposals to customers; Managed over 50+ projects to
deliver services for Corporate, State and Local Government clients.
 Project Manager of a diverse mix of projects including: New site selection, build-out and opening new facilities;
successfully implemented process and business system improvements by replacing manual processes and legacy
systems. Implemented IT standards for hardware, software, workstation images and executed annual technology
refresh strategy to replace outdated software/hardware; Implemented voice & data services improvements; Prepared
and implemented new Transportation Operations policies and procedures across the organization. This improved
safety, customer service standards, cost management and reduction in down-time of vehicles being out-of-service.
 Implemented new business information systems (EHR, CMMS, ERP, MRP, WMS) along with new streamlined
processes across the organization; Managed software/hardware development and selection, feasibility assessments,
pilots, and phased implementation projects to meet functional, technical, and delivery capabilities and business
requirements, SDLC and Agile development methodologies; Implemented upgrades and new enterprise infrastructure
to improve the order management and fulfillment systems to pharmacies, manufacturing, and distribution center sites
across the U.S. Analyzed business and technical requirements, impacts to existing business processes; developed
the rollout strategy & schedule; defined the team structure, roles & responsibilities; and managed the deployment
teams to complete up to six to ten sites per week.
Education:
 Master of Science, Management, Florida Institute of Technology, Melbourne, FL 1989
 Bachelor of Science, Engineering Management, Clarkson University, Potsdam, NY 1985
Skills:
 Accounting & Finance
 Operations Management
 Information Technology
 Process Reengineering
 Contracts Management
 Supply Chain Management
 Inventory Control
 Warehouse & Transportation Management
Phone # 520-366-7515; Email: Srrein79@gmail.com
125 W. Old Wilson Bridge Rd, Apt. 204, Worthington, OH 43085
Organizations & Affiliations:
 Project Management Institute (PMI) – Member since 1989
 Habitat for Humanity – Mid Ohio – Volunteer, Former Member of the Operating Committee for ReStores, PM on
opening a new ReStore location, Job Site Crew Lead
 Southeastern Arizona Consumer Run Services (SEACRS) – Volunteer, Former Member of Board of Directors
 National Alliance on Mental Illness of Southeastern Arizona (NAMI SEAZ) - Volunteer, Former Member of Board of
Directors
Professional Experience:
Nationwide client - Collabera, Inc. November 2015 – August 2016
Columbus, OH; Americas Headquarters - Morristown, NJ
A global IT staffing firm with U.S. Based Revenue of $550 Million, providing companies with high quality IT resource
needs through Staff Augmentation, Permanent Placement Services and Vendor Management Programs.
Project Manager – Client: Nationwide Insurance
 Managed business and IT projects using Clarity, Agile, and Lean Six Sigma tools and methodology, within a Tier 1
Program to include software selection and a feasibility assessment to meet underwriting processes, workflow
management, decision rules engine, and related business requirements. This also included integration with iPipeline
and other intake systems requirements across multiple sales channels for new Life Business. Managed 32 Short
Term Enhancement projects to implement interim fixes until the future state solutions starts a phased deployment in
late 2017.
Southeastern Arizona Consumer-Run Services (SEACRS), Inc. (DBA - Wellness Connections) April 2013 – June 2015
Sierra Vista, AZ
A $2.3 Million non-profit, 501(c) 3 charitable organization, Wellness Connections provides mental health recovery support,
coaching & mentoring, and vocational & employment services for the communities and clients they serve in Southeastern
Arizona.
Operations Manager
 Managed operations across the organization where responsibilities included: corporate policies & procedures and
contract deliverables, internal audits; IT and Telephony – architecture, hardware, software infrastructure, EDI
transmitions, and the corporate website; Fleet management to include implementation of a Maintenance Management
System process; Facilities maintenance & repair, expansion, and related operations contracts and leases.
 Senior Manager providing leadership to the organization and support to the Executive Director on a variety of duties
and issues, payroll and financial signature authority, annual operations budget, contracts review and negotiations,
instrumental in strategic planning and decisions.
 Project Manager of a diverse mix of projects including: New site selection, build-out and opening three new sites;
successfully implemented process and business system improvements by replacing a manual client medical
records/charting process and a legacy insurance billing system. This was achieved by implementing a new Electronic
Health Records (EHR) system along with new streamlined processes across the organization; Prepared and
implemented new Transportation Operations policies and procedures across the organization. This improved safety,
customer service standards, cost management and reduction in down-time of vehicles being out-of-service.
Cardinal Health, Inc October 2010 – October 2012
Columbus, OH
A $108 Billion Pharmaceutical and Medical Products Distribution Corporation.
Project Manager, EIT – Project Management Office
 Managed projects within EIT-Shared Services including: order intake, financial, business system deployments, SQL
database upgrades, IT infrastructure upgrades, mergers & acquisitions within the pharmaceutical business division.
Typically managed a portfolio of 6-8 projects consecutively with teams of 5-20 people per project, under a matrix
management structure, and combined budgets averaging $3M.
 Managed complex projects through all phases of the project life cycle. Worked directly with project stakeholders and
senior management.
 Provided regular project status reports on progress, financials and key performance indicators (KPIs).
 Delivered benefits have included: improvements effecting business operations across 38 company warehouse sites,
32 Nucular Medication manufacturing sites, and Corporate and Field Staff deployed across the U.S. Implemented
strategic technical system improvements, related support documentation; training; management of procurement and
supplier contracts; and coordination to deliver materials and people where they were needed.
Phone # 520-366-7515; Email: Srrein79@gmail.com
125 W. Old Wilson Bridge Rd, Apt. 204, Worthington, OH 43085
Information Control Corporation (ICC) July 2005 – October 2010
Columbus, OH
A $43 Million Regional IT Consulting and Technical Staffing firm.
Project Manager & Consultant
 Managed the Application Support Service team that provided ICC clients with operational IT support, and software
maintenance under support contracts. The client’s included state agencies, local municipalities, a behavioral health
and substance abuse crisis treatment center, and medium size businesses.
 Project Manager/ Business Analyst – Developed proposals to customers; Managed 11 different projects to deliver
services for ICC’s Corporate, State and Local Government clients. Hands-on experience using Waterfall, Agile, and
Lean methodologies.
 Project: Corporate Acquisitions & Divestitures that required integration or separation of IT business systems and
infrastructure across sites in the U.S. and Europe. Program Manager supervising project managers and cross
functional teams to successfully integrate IT policies and procedures to Corporate direction; assessed requirements,
executed migrations or disposition of IT hardware, software, and infrastructure to standards; provided status to
stakeholders. Responsible for program and project oversight, completion of deliverables on schedule, management of
project financials, and key performance metrics (KPIs).
 Project: Implement new enterprise infrastructure to improve the enterprise medication order management system to
180 long-term care pharmacies across the U.S. Analyzed business and technical requirements, impacts to existing
business processes; developed the rollout strategy & schedule; defined the team structure, roles & responsibilities;
and managed the deployment team to complete six to ten sites per week.
Safelite Glass Corporation 2001 – 2005
Columbus, OH
A $480 Million Automotive glass company that includes: Manufacturing, Mobile Repair Services, and Insurance Claim
intake and processing services.
Project Manager, Information Technology Dept.
 Focused on medium to large systems projects supporting a diverse mix of business requirements.
 Technology - Led a $7.2M systems integration project to link new Warehouse Management, Accounting, and
Purchasing systems. Guided a 35-person data base integration team to successfully complete project milestones on
schedule and adapt to changing business requirements.
 Supply Chain – Managed multiple supply chain projects including: a Just-In-Time parts order fulfillment process
project that launched a pilot within 90 days; Lead a $10.5M supply chain project to reengineer and implement
improved business processes in Planning, Manufacturing, Inventory Control, and Warehouse operations leveraging
an Enterprise Resource Planning (ERP) business system. Led a 25 person team.
Deloitte & Touche, LLP 1998 – 2001
Columbus, OH
A $28.8 Billion Accounting, Tax, Business Financial Advisory, Risk Management, and Consulting Services firm.
Consulting Manager, Management Solutions & Services Practice
 Managed $750K to $4.5M projects for government and corporate clients through all phases of the project life cycle.
Supported accounting and risk assessment audits
 Managed Enterprise Resource Planning (ERP) solution implementations for multiple manufacturing clients. This
included process improvements, analysis and setup of raw materials procurement, production scheduling using
Manufacturing Resource Planning (MRP), finished goods reporting, warehouse management, and transportation
management processes to meet operational requirements.
 Worked with business stakeholders to provide thought leadership, define and document business requirements,
implement process improvements and develop strategies to improve business operations.
Computer Horizons Corporation 1997
Troy, MI
A $69 Million Information technology services firm
Sr. Technical Consultant, Client – Ford Motor Company, New Markets Group
 Supported the enterprise launch team and worked with local project teams in-country to deploy new ERP and MRP
business systems in Ford’s new market countries. Developed business processes and system setup for
manufacturing plants and sales company operations located in Brazil, Venezuela, India, China, Thailand, Philippines,
South Africa and Belarus.

Scott Rein Operations Manager Resume

  • 1.
    Phone # 520-366-7515;Email: Srrein79@gmail.com 125 W. Old Wilson Bridge Rd, Apt. 204, Worthington, OH 43085 Scott Rein Summary:  Project/ Operations Manager with over 25 years of experience in a variety of organizations and industries including: insurance, manufacturing, healthcare, consumer products, defense; non-profit, state and federal government agencies.  Demonstrated a track record of successfully managing business operations and projects of different types, size, and complexity to achieve organizational objectives.  Experienced with managing people; leading teams; and working in unstructured, ambiguous and fast moving situations.  Senior Manager providing leadership to the organization and support to Executive Management on a variety of activities and issues, annual operations budget, contracts review and negotiations, instrumental in strategic planning and decisions.  Managed operations across the organization, responsibilities included: corporate policies & procedures and contract deliverables, internal audits; IT and Telephony operations “run” and “build” efforts across: architecture, hardware, software and infrastructure; Fleet management to include implementation of a Maintenance Management System process; Facilities maintenance & repair, expansion, and related operations contracts and leases. Experienced in corporate, state and federal Grant Writing.  Effective communicator with people from diverse backgrounds, skillsets, cultures; and all levels of an organization.  Sr. Project Manager/ Business Analyst – Developed proposals to customers; Managed over 50+ projects to deliver services for Corporate, State and Local Government clients.  Project Manager of a diverse mix of projects including: New site selection, build-out and opening new facilities; successfully implemented process and business system improvements by replacing manual processes and legacy systems. Implemented IT standards for hardware, software, workstation images and executed annual technology refresh strategy to replace outdated software/hardware; Implemented voice & data services improvements; Prepared and implemented new Transportation Operations policies and procedures across the organization. This improved safety, customer service standards, cost management and reduction in down-time of vehicles being out-of-service.  Implemented new business information systems (EHR, CMMS, ERP, MRP, WMS) along with new streamlined processes across the organization; Managed software/hardware development and selection, feasibility assessments, pilots, and phased implementation projects to meet functional, technical, and delivery capabilities and business requirements, SDLC and Agile development methodologies; Implemented upgrades and new enterprise infrastructure to improve the order management and fulfillment systems to pharmacies, manufacturing, and distribution center sites across the U.S. Analyzed business and technical requirements, impacts to existing business processes; developed the rollout strategy & schedule; defined the team structure, roles & responsibilities; and managed the deployment teams to complete up to six to ten sites per week. Education:  Master of Science, Management, Florida Institute of Technology, Melbourne, FL 1989  Bachelor of Science, Engineering Management, Clarkson University, Potsdam, NY 1985 Skills:  Accounting & Finance  Operations Management  Information Technology  Process Reengineering  Contracts Management  Supply Chain Management  Inventory Control  Warehouse & Transportation Management
  • 2.
    Phone # 520-366-7515;Email: Srrein79@gmail.com 125 W. Old Wilson Bridge Rd, Apt. 204, Worthington, OH 43085 Organizations & Affiliations:  Project Management Institute (PMI) – Member since 1989  Habitat for Humanity – Mid Ohio – Volunteer, Former Member of the Operating Committee for ReStores, PM on opening a new ReStore location, Job Site Crew Lead  Southeastern Arizona Consumer Run Services (SEACRS) – Volunteer, Former Member of Board of Directors  National Alliance on Mental Illness of Southeastern Arizona (NAMI SEAZ) - Volunteer, Former Member of Board of Directors Professional Experience: Nationwide client - Collabera, Inc. November 2015 – August 2016 Columbus, OH; Americas Headquarters - Morristown, NJ A global IT staffing firm with U.S. Based Revenue of $550 Million, providing companies with high quality IT resource needs through Staff Augmentation, Permanent Placement Services and Vendor Management Programs. Project Manager – Client: Nationwide Insurance  Managed business and IT projects using Clarity, Agile, and Lean Six Sigma tools and methodology, within a Tier 1 Program to include software selection and a feasibility assessment to meet underwriting processes, workflow management, decision rules engine, and related business requirements. This also included integration with iPipeline and other intake systems requirements across multiple sales channels for new Life Business. Managed 32 Short Term Enhancement projects to implement interim fixes until the future state solutions starts a phased deployment in late 2017. Southeastern Arizona Consumer-Run Services (SEACRS), Inc. (DBA - Wellness Connections) April 2013 – June 2015 Sierra Vista, AZ A $2.3 Million non-profit, 501(c) 3 charitable organization, Wellness Connections provides mental health recovery support, coaching & mentoring, and vocational & employment services for the communities and clients they serve in Southeastern Arizona. Operations Manager  Managed operations across the organization where responsibilities included: corporate policies & procedures and contract deliverables, internal audits; IT and Telephony – architecture, hardware, software infrastructure, EDI transmitions, and the corporate website; Fleet management to include implementation of a Maintenance Management System process; Facilities maintenance & repair, expansion, and related operations contracts and leases.  Senior Manager providing leadership to the organization and support to the Executive Director on a variety of duties and issues, payroll and financial signature authority, annual operations budget, contracts review and negotiations, instrumental in strategic planning and decisions.  Project Manager of a diverse mix of projects including: New site selection, build-out and opening three new sites; successfully implemented process and business system improvements by replacing a manual client medical records/charting process and a legacy insurance billing system. This was achieved by implementing a new Electronic Health Records (EHR) system along with new streamlined processes across the organization; Prepared and implemented new Transportation Operations policies and procedures across the organization. This improved safety, customer service standards, cost management and reduction in down-time of vehicles being out-of-service. Cardinal Health, Inc October 2010 – October 2012 Columbus, OH A $108 Billion Pharmaceutical and Medical Products Distribution Corporation. Project Manager, EIT – Project Management Office  Managed projects within EIT-Shared Services including: order intake, financial, business system deployments, SQL database upgrades, IT infrastructure upgrades, mergers & acquisitions within the pharmaceutical business division. Typically managed a portfolio of 6-8 projects consecutively with teams of 5-20 people per project, under a matrix management structure, and combined budgets averaging $3M.  Managed complex projects through all phases of the project life cycle. Worked directly with project stakeholders and senior management.  Provided regular project status reports on progress, financials and key performance indicators (KPIs).  Delivered benefits have included: improvements effecting business operations across 38 company warehouse sites, 32 Nucular Medication manufacturing sites, and Corporate and Field Staff deployed across the U.S. Implemented strategic technical system improvements, related support documentation; training; management of procurement and supplier contracts; and coordination to deliver materials and people where they were needed.
  • 3.
    Phone # 520-366-7515;Email: Srrein79@gmail.com 125 W. Old Wilson Bridge Rd, Apt. 204, Worthington, OH 43085 Information Control Corporation (ICC) July 2005 – October 2010 Columbus, OH A $43 Million Regional IT Consulting and Technical Staffing firm. Project Manager & Consultant  Managed the Application Support Service team that provided ICC clients with operational IT support, and software maintenance under support contracts. The client’s included state agencies, local municipalities, a behavioral health and substance abuse crisis treatment center, and medium size businesses.  Project Manager/ Business Analyst – Developed proposals to customers; Managed 11 different projects to deliver services for ICC’s Corporate, State and Local Government clients. Hands-on experience using Waterfall, Agile, and Lean methodologies.  Project: Corporate Acquisitions & Divestitures that required integration or separation of IT business systems and infrastructure across sites in the U.S. and Europe. Program Manager supervising project managers and cross functional teams to successfully integrate IT policies and procedures to Corporate direction; assessed requirements, executed migrations or disposition of IT hardware, software, and infrastructure to standards; provided status to stakeholders. Responsible for program and project oversight, completion of deliverables on schedule, management of project financials, and key performance metrics (KPIs).  Project: Implement new enterprise infrastructure to improve the enterprise medication order management system to 180 long-term care pharmacies across the U.S. Analyzed business and technical requirements, impacts to existing business processes; developed the rollout strategy & schedule; defined the team structure, roles & responsibilities; and managed the deployment team to complete six to ten sites per week. Safelite Glass Corporation 2001 – 2005 Columbus, OH A $480 Million Automotive glass company that includes: Manufacturing, Mobile Repair Services, and Insurance Claim intake and processing services. Project Manager, Information Technology Dept.  Focused on medium to large systems projects supporting a diverse mix of business requirements.  Technology - Led a $7.2M systems integration project to link new Warehouse Management, Accounting, and Purchasing systems. Guided a 35-person data base integration team to successfully complete project milestones on schedule and adapt to changing business requirements.  Supply Chain – Managed multiple supply chain projects including: a Just-In-Time parts order fulfillment process project that launched a pilot within 90 days; Lead a $10.5M supply chain project to reengineer and implement improved business processes in Planning, Manufacturing, Inventory Control, and Warehouse operations leveraging an Enterprise Resource Planning (ERP) business system. Led a 25 person team. Deloitte & Touche, LLP 1998 – 2001 Columbus, OH A $28.8 Billion Accounting, Tax, Business Financial Advisory, Risk Management, and Consulting Services firm. Consulting Manager, Management Solutions & Services Practice  Managed $750K to $4.5M projects for government and corporate clients through all phases of the project life cycle. Supported accounting and risk assessment audits  Managed Enterprise Resource Planning (ERP) solution implementations for multiple manufacturing clients. This included process improvements, analysis and setup of raw materials procurement, production scheduling using Manufacturing Resource Planning (MRP), finished goods reporting, warehouse management, and transportation management processes to meet operational requirements.  Worked with business stakeholders to provide thought leadership, define and document business requirements, implement process improvements and develop strategies to improve business operations. Computer Horizons Corporation 1997 Troy, MI A $69 Million Information technology services firm Sr. Technical Consultant, Client – Ford Motor Company, New Markets Group  Supported the enterprise launch team and worked with local project teams in-country to deploy new ERP and MRP business systems in Ford’s new market countries. Developed business processes and system setup for manufacturing plants and sales company operations located in Brazil, Venezuela, India, China, Thailand, Philippines, South Africa and Belarus.