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Resume g anand_kumar
1. G. ANANDKUMAR
Summary
Having 5.75 years of Projectmanagement experience and a total of around 14.75 years experience in
the IT industry
Managed Projects/Programs up to 3 million USD and havingteam size varyingfrom 14 - 55 talents
Experience in managingDevelopment ,Maintenance and Enhancement projects
Proficientwith Onsiteand Offshore delivery model and methodology.
Ability to execute complex projects/programs on time and within budget.
Good leadership skillsalongwith stronginter personal skills,verbal and Written communication skills
Total IT Experience includes Retail Domain of 5.75 years, banking domain of 6 years, Transportation
0.75 year & ITServices 2.2 years.
Professional Experience
Currently workingas ProjectManager , Infosys Limited , Mahindra City,Chennai from Oct 2010 till Date.
Worked as ProjectLead at Scope International ,Chennai from Jul 2005 till Oct2010
Worked as Programmer Analystat Synetairos Technologies , Chennai from Nov 2004 till Jun 2005
NihilentTechnologies as Consultant,Pune from Mar 2004 till Nov 2004
Millenex Solutions as SoftwareDeveloper, Chennai from Jan 2002 till Feb 2004
Work Experience Infosys Limited, Oct 2010- Till Date
Client : A leading route accounting package in US
Role : ProjectManager
Type : PackageImplementation and Hyper caresupport
Duration : May 2016 - Till Date
Description : Managinga team which does a package implementation and providehyper care
supportfor a leadingroute accountingsoftwarein US for different Bottlingunits primarily thesoft drinks .This
packageis being implemented across differentbottlingunits of Coke and other privatebottlers. Responsibility
includes ensuringKnowledge Transition to Infosys staff is doneproperly,RKT is done with satisfactory RKT score
,Data migration,User training ,packageis implemented in the bottlingunits successfully and providinghyper care
supportfor the existingbottlingunits .
Responsibilities
Managing the Implementation of Packageand Hyper caresupport projectteam of 11 talents at offshore
Managingthe day-to-day operational aspects of the project.
Workingclosely with the OnsiteProject Management Team for planningand executingthe
Project and in identifyingthe risks to mitigate them .
Providestatus updates to the clienton the progress of the work
Ensure the productivity of the team is met as per the client’s expectation
Managingthe quality aspects of the project.
2. Client : Infosys
Role : ProjectManager
Type : PMO Operations for Retail Domain ConsultingGroup & Best Estimates for PepsiCo
Duration : Sep 2015 Till Apr 2016
Description : Managingthe PMO Operations for the newly formed Retail Domain ConsultingGroup
and the Best Estimates Budgets for DCOE PepsiCo projects .
Client : PepsiCo
Program Name : Frito-Lay NA – Center of Excellence(FLNA –COE)
Location : Infosys Limited,Chennai
Duration : Aug 2013 – Aug 2015
Role : ProjectManager
Type : Maintenance& Enhancement Project
Description : This program/accountis to provideapplication maintenancesupport& enhancements
for PepsiCo’s North America Frito Lays(makers of Chips,Quaker oats) Order Management & Master Files - division
for 34 applications with varioustechnologies likeMain Frame, J2EE, DB2 ,Oracle, Informatica etc.. This is a
managed services method of project execution . The application maintenance& support process is based on the
defined SLAs in the SOW document.
ManagingOrder Management and Master Files cluster of applicationsunder Supply Chain Management process of
PepsiCo –FLNA division.
Order Management System is a suiteof applicationsthatis used to track,manage and process orders.
It is closely coupled with other Supply Chain processes such as Inventory Management, Warehouse Management
and Transportation Management.
Order Management process involves
• Creation and adjustment of orders
• Validatingtheinformation on the orders (products, source,destination)
• Sending the order information to Warehouse Management systems for picking
• Receiving information back from WMS and generating the manifests/invoices.
• Sending total salevalueto financial accountingsystems
• Types of orders (based on source/destination)
• Customer orders
• Facility orders
• Loose Pack orders
Master files serves as the heart of the whole Supply Chain system as itis a repository of the master data,supplying
it in batch processes to all the tracks .It will be replaced by SAP in 2017.
Responsibilities
Managing the Maintenance and Enhancement project team of 16 talents at offshore
Managingthe day-to-day operational aspects of the project.
Worked closely with the OnsiteProject Management Team for planningand executing the
Project and in identifyingthe risks to mitigate them .
Focused teams on business objectives and tracked progress to ensure project milestones were completed on
time, on budget and with the desired results.
3. Encouraged the team to come up with Continuous Improvement ideas every period and ensured those ideas
are logged in PepsiCo’s PEPnet environment and benefits realized by Business Users
Managed many CRs in the project (enhancement requirements). This includes proper planningof talents,their
onboarding, providing KTand trackingthe different lifecyclephases .
Anchor for Knowledge Management Framework. Defined various levels of Knowledge as levels,L100, L200,
L300 and L400, assigned tasks for each if the levels and ensured each talent scales up their knowledge and
completes those tasks as per the defined timelines.
Attends One to One discussion with Senior PepsiCo Manager every week to discuss aboutProjectstatus and
addressingspecific asks fromClientManager.
Attends Weekly Status Reporting meeting with ClientSenior Manager and ClientSME and shares status
updates with them
Effective trackingof volume of Work In Take requests (IncidentManagement, AMR Application Maintenance
request, Problem Management, Release Management, Discretionary Requests) every period and projecting
any spikein WITrequests with Infosys Senior Management and with proper followup actions if any for them.
Through ProblemManagement (Known Error creation), existingissues in thesystem were fixed permanently
there by bringingstability to the application and increasein productivity for the users.
Aided SPM in meeting the Quality objectives of the accountand in maintainingCMMi Level to 5 .
Involved in the BCMS(business continuity management system ) processes and is the back up anchor for the
entire PepsiCo account at offshore.
Identifyingthe weakness in the System Engineer Trainees and ensuringthey get the proper knowledge(either
Technical trainingor Domain knowledge) there by increasingtheir productivity and knowledge levels
Did Role optimization at onsite,by moving the roles to offshore thereby provided huge $ gains to the client
Did the I trim – a costbenefit initiativeof Infosys (Did a complete analysis of all WITrequests for last1 year
and identified the FTE needed to support the project) . Was ableto cut 4 FTEs at onsite and move two roles
to offshoreand optimized few roles by effective resource utilization and cross trainingtalents in application
and technology. This improved the profitmargin also for the account.
Was ableto showcaseBVAs to the Senior Infosys Leader ship and got it approved in the IPM+ system.
Has frequent interactions with the talents and identify the challenges they faceand takingit for closure.
Responsiblefor identifying,analyzing,measuringand managingprojectrisks.
As partof the Infosys Accountinitiatives,cameup with Evaluation template for all categories of talents
namely – System Engineers (SE), Senior SE, Technical Analyst(TA) and Technical Lead(TL).
Shared Best Practices followed in our project with other Projectteams
Generated MilestoneReport every month, Metric Reports by every quarter
Prepared status reports to communicate to relevant stakeholders every week and every period
Ensured the Project margins arenot affected ( by un necessary extension of resources , effective KT plan for a
new comer , no project over runs , Timely completion of CRs)
Has been part of regular Infosys recruitmentpanelistfor takingin lateral candidates
Is the SPOC for Business ImpactReporting web site from Offshore for our entire Portfolio.
Client : PepsiCo
Program Name : Beverages Portfolio – Center of Excellence (Beverages –COE)
Location : Infosys Limited,Chennai
Duration : Mar 2012 – till Jul 2013
Role : ProjectManager
Type : Maintenance& Enhancement Project
Description : This program/accountis to provideapplication maintenancesupport& enhancements
for PepsiCo’s Beverages portfolio( Bottling, Master Files & Sales Reporting clusters) division for 18 applications
with various technologies like J2EE ,Main Frame, DB2 ,Oracle, Informatica ,TIBCO GI etc.. This is a managed
services model project . The application maintenance& supportprocess is based on the defined SLAs in the SOW
document.
4. Responsibilities
Managed the support team of 24 talents at offshore
Worked closely with the OnsiteProject Management Team for the planningand executing the
Project and in identifyingthe risks to mitigate them
Ensured the team got the proper transition fromthe previous vendor (Wipro & Mind Tree limited) likeKT,
Reverse KT , RKT score,Shadow support, Primary Support and Steady State supportby effective followup with
the senior leadership of Wipro & Mind Tree limited.
Prepared status reports to communicate to relevant stakeholders every week and every period
Through effective Problem Management (back logincidents from previous softwarevendor), existingissues in
the system were fixed permanently and got appreciation fromthe clients for making the system more stable
and making the field users more productive
Aided SPM in meeting the Quality objectives of the account.
Was ableto showcaseBVAs to the Senior Infosys Leader ship and got it approved in the IPM+ system . These
BVAs got revenues of littlemore than 100 K USD to Infosys.
Stabilized the team at offshore after getting the KT from the previous softwarevendor.
Client : Wal-Mart
Program Name : People Systems - Lawson
Location : Infosys Limited,Chennai
Duration : Oct 2010 – till Mar 2012
Role : ProjectManager
Type : Development Project
Description : This Lawson Projectconsolidates multipleHR systems into one global HR management
system and data repository. This project Reduce costof integration , enables for future growth and improve data
consistency. Lawson is an HRMS packageand new hiredata is stored in LAWSON and later updated in HRDW.
Lawson as a whole includes Hiring,Career Development, Compensation Management, Security / Compliance
Management, Incentive Management, Time Management, Termination, Reports & HR Data Management for the
Associates of Wal Mart.
Responsibilities
Managed a team sizeof 52 talents at offshore. There were about 16 modules involved .
Technologies involved : Java,Main Frame , Oracle ,DB2 etc..
Managed the entire SDLC Phases (Requirements gathering & analysis( Exitcriteria :BRD (business
requirement document) , BRL (business requirement list) , Design documentation , Estimates, Build ,SONAR
report, Code Rework, UT, System Integration Testing, Load run , Requirements Traceability, UAT , Prod
implementation , Hyper care , KT to the Support team & Shadow support).
Ensured the Code quality is tested and adhered to by the implementation of SONAR report (Sonar will locally
analyzethe code and generate reports from many analyzers ).
Ensured the Statistical ProcessControl (SPC) , Defects Prevention analysis ,Fish boneanalysisfor defects &
Casual analysis charts wereprepared and the results were fixed and implemented .
Was managingthe MileStone reporting every month and quarterly Metrics report
Was doingthe invoicingevery month for the entire People system team ( a head count of 120 team members(
both offshore & onsite).
Was managingthe budgets in the systems(PBS, OMS, Ciara,Deal pricingsystemetc…) for the entire project
team members (103 offshore + 19 at onsite).
Ensured a smooth delivery in to the production environment by through monitoring of all phases of SDLC.
5. Got appreciation fromthe clientfor the smoothest ever roll out of such a big program
Trainings attended in Infosys
Harvard Mentor Manager (HMM) Change Management
HMM Leading and Motivation
PRAVESH
High ImpactPresentation
Creating PositiveWork Environment
Domain Certifications Completed in Infosys
WalMartPeople Systems L100
Retail – Store Management Module
Retail – Multi Channel Commerce
Work Experience Scope International , Jul 2005 till Oct 2010
Project Name : SingleCustomer Identifier & Atlas Global Markets
Client : Standard Chartered Bank
Duration : May 2005 to till date
Profile : Technical Specialist
Role : Production Support Management, Implementation & Resource Management
Database : Oracle8i,Oracle9i,Informix 7.31
SingleCustomer Identifier (SCI) is the global repository for Corporate WholeSalebankingcustomers.
It sources data from Credit Mate & BCA (business creditapplication).Provides feeds (online& batch)
to 11 systems includingBasel Datawarehouse, Collateral Management system etc…
SingleCustomer Identifier System (SCI), was launched to create a central repository that will allow
the WholesaleBank to capture a uniqueprofilefor each Corporate customer at legal entity level and
cross referencingthe profileto all Transaction ProcessingSystems in country and across countriesto
supportoperational requirements as well as facilitaterobustcreditmonitoring,risk management and
customer profitability MIS to ensure a consistentand supportablecustomer data management
SCI has both onlineinterfaceand EOD batch interfacewith the downstream systems
Atlas Global Markets system maintains Global Markets(GM) customer details . It’s the sourcesystem
for few GM applicationslikeNike, Feds, Murex, Opics ,Sophis,Korea Murex etc..
The other GM applicationshavea GUI and there the deals aremaintained.
Data from Atlas to the down stream system flows via Atlas Publisher / Subscriber component using
ISIS & MQ .
Work Experience Synetairos Technologies, Nov 2004 till Jun 2005
Worked at the clientsite – Scope International Private Limited in Collateral Management
System(CMS) as Programmer Analyst
Testing fixes
Environment Setting
Involvement in SIT & UAT
6. Bug fixing(broughtdown the daily messagefailureratefrom a whooping 10 % to 0.5 % , thereby
ensuring that data from the sourcesystem flows to CMS system and the system became more stable.
Project Summary
Project Name : Collateral Management System
Client : Standard Chartered Bank
Duration : Nov 2005 to May 2005
Profile : Programmer Analyst
Role : Testing , Bug fixing
Database : Oracle9i
CMS maintains thecollaterals(Securities) of the customers.
Sources customer data from SCI .
CMS provides feeds to Basel Datawarehouse
Work Experience NihilentTechnologies , Mar 2004 till Nov 2004
Worked at the clientsite P & O Nedlloyd IT Services,Pune as Consultant
Application Support – solvingtickets (identify root causeof the bugs and provide the permanent fix)
Reduce occurrence of problem tickets
Project Summary
Project Name : FF4- ADA
Client : P & O Nedlloyd IT Services
Duration : Mar 2004 to Nov 2004
Profile : Consultant
Role : Testing , Bug fixing,Root causeanalysis
Database : Oracle8i
This projectis about the Shipping& Logistics for the movement of the Containers & its associated
activities.P & O Nedlloyd Limited(PONL) is the worlds largestShippingCompany . They have the state of
the art Software Support & Maintenance division atPune , Maharasthra for their World wideoperations.
Work Experience Millenex SolutionsPrivate, Jan 2002 till Feb2004
Worked as a Software Developer
Website Development
7. 1. Project developed for a LINUX based server at U.S
2. Connection Poolingconcept implemented for the databaseapplications with JavaBeans & JSP
3. ODBC less connection to the databasebeingimplemented as the Operating System is LINUX
4. Databasetabledesign & normalization
5. Design & Development of the software
Intranet Application
1.The Intranet Application acts as an interfacebetween the databaseand the end users without exposing
the databasetablecontents
2. restrictingthe users to see only information needed for them
3. To know the status of the work at any point of time instantly there by reducingthe manual
calculations.
Payroll Software
1.Calculation of payroll for the company’s entire staff based on their salary levels,their leaves taken, their
PF and ESI deductions
Note : Apart from the I.T field, I have worked in the Engineering - ManufacturingField duringmy initial career
phase.
Educational Qualifications
Bachelor of Engineering(Mechanical Engineering – 70 % ) from Bharath Engineering College,Chennai-73
(Jun 1993 to May 1997)
Higher Secondary Examination (HSC , 91 %) at Boston Matriculation Higher
Secondary School,Chennai-35 (From: 1992-1993)
Matriculation Examination (82 %) at Boston Matriculation Higher
Secondary School, Chennai-35 (From:1990-1991).
General & Contact Details
Marital Status : Married
References : Will beprovided on request
Passport : Has a valid Passport.
8. Address :
129 , Phase2, TNHB Colony,
Tambaram Sanatorium,
Chennai-600047,
Tamil Nadu, India.
Email : ganand75@gmail.com
Mobile : 9600001975 / 7810839156