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Natalie P. Simon
(586) 855-0247 • 6400 Briarwood Oklahoma City, OK 73116 • natalie.pelino@gmail.com
Ms. Simon demonstrates aptitude,determination and enthusiasmfor address complex business commitments and tackling new
challenges. She has an excellent project execution track record and solid interpersonal skills to successfully contribute in any
professional setting. Mrs. Simon has effectively delivered multiple cross-functionalglobal technology implementations, for multiple
clients, across multiple lines of business, on time and within budget. She has a strong background in professional services, exposed to
diverse cultures and strives to achieve client success thorough innovative ideas and hard work. She currently manages the largest
amount of accounts within the IBM NA industrial sector,which shows Mrs, Simon’s in-depth analytical skills, leadership, expertise
and ability to facilitate high performing teams.
PROFESSIONAL EXPERIENCE:
IBM,Global Program Management Operations Manager – Oklahoma City, OK June 2007 to Present
Client: Automotive Sector – General Motors
 Manage PMO Office, comprised of 20+ global development projects worth over $105 Million.
 Direct manager for 2 US resources and 8 globally diverse offshore resources.
 Assisted with pricing, developing, negotiating and signing $35 Million new business in 2015.
 Lead the account overcommitment for last 2 years. Reduced costs by 18% and above price case with 39% gross
profit increase.
 Closely work with the GM organization and the IBM team to ensure compliance with contracts,work product
standards and procedures.
 Built and maintain productive internal and exceptional client relationships as a trusted adviser, even in difficult
situations,helping clients take informed risks.
 Track milestones, deliverables and financials to ensure performance standards and reduce risk. Exposure to agile
SCRUM delivery practices.
 Produce and present weekly/monthly/quarterly performance reports to the client.
 Manage all tools, training courses,communities and education to leveraging industry knowledge.
 Provide assistance with technical documentation, testing and coding.
 Leverage knowledge or prior experience in a business process to synthesize findings and to develop and present
alternatives and recommendations for project issues.
 Procured $36M in software and maintain relationships with 3rd party suppliers.
 7 years of project management experience delivering technology services or business consulting services.
Client: Aerospace Sector– United Technology Corporation / Pratt & Whitney
 Manage PMO Office, comprised of 30+ global development projects worth $38 Million.
 Direct manager for 1 US resource and 7 offshore resources.
 Within last 8 months achieved 25% cost reduction by implementing PMO strategies and driving adoption.
 Implemented security processes and procedures,performed gap analyses,and conducted quality assurances.
 Achieved 100% compliance for data and security deliverables and audits. Incurred no service level penalties.
Achieved zero SOX control deficiencies for all support applications. Passed 3 CMMI assessments.
 Cleared $4 Million in open AR and decreased days sales outstanding figure by 21 points in 1 month.
Client: Automotive Sector – Navistar
 Manage PMO Office, comprised of 8 global development projects worth over $72 Million.
 Direct manager for 2 US resources and 2 offshore resources.
 Implemented lean procedures to improve GP by 20% and signed a profitable PCR extension.
 Subject matter expert for producing step-by-step process and methodology deliverable presentations that serve as a
communication vehicle for client discussions and understanding.
Client: Automotive Sector – Rush
 Manage PMO Office, comprised of 4 global development projects worth $18 Million.
 Direct manager for 3 offshore team members.
 Accomplished improved service level performance, utilization, change management, ticket incidents, service
availability reports and in scope applications maintenance.
Client: Automotive Sector – VoltsWagon
 Manage PMO Office, comprised of 3 global development projects worth $21 Million.
 Direct manager for 1 offshore resource.
 Achieved 12% GP increase in 2015 on an account that was not profitable for 16 months.
 Optimized account resources,increase efficiency, develop capabilities and helped motivate and promote.
Client: Industrial Sector – Smaller Account Achievements
 Gathered, managed and tracked over 400 global business requirements that were successfully implemented.
 Facilitated and coordinated weekly global requirement meetings with 150+ client attendees.
 Created and presented standard operating procedures for 300+ purchasing buyers around the globe. Due to effective
training, error incidents recorded at an all-time low.
 Coordinated, developed and managed unit acceptance testing for 75 users to insure the integrity of the system.
 Strategically planned and managed the projects SAP SRM organization structure configuration tasks. Data and
functionally were configured for 10 countries over a short period of 6 months.
 Created a systemrequirement specification document based on technical business requirements. The client was so
pleased they used it as their design baseline for all future endeavors.
 Designed prototype presentations forthe Marketing and Sales divisions to demonstrate SAP CRM 5.0 functionality,
feasibility and help progress change within the client’s culture.
 Conducted client strategy workshops globally to demonstrate the efficiency the SAP CRM tool, which drove greater
consolidation efforts and acceptance.
EDUCATION:
Michigan State University, Eli Broad College of Business East Lansing, MI
Bachelor of Arts in Supply Chain Management, GPA 3.6 December 2006
ACTIVITIES & SERVICES:
 8 IBM Service Excellence Awards – Top Practitioner • National Honor Society Member – Excellence Achievement
 IBM MSU University Recruitment Lead • Member of the Supply Chain Management Association
 IBM Regional Diversity Group Lead • Received Outstanding Performance Rating for 8 years
PROFICIENCIES:
 Microsoft Office Suite – Word, PowerPoint, Excel, • Rational Portfolio Manager /Program Work Center
Access,Project, Visio • Web Sphere Business Modeler and ProVision
 SAP ( CRM 5.0, SRM 5.0) • MRP 9.0
 PMP Training • Clarity and Ascendant
 CMMI Certified • Cognos

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Natalie_Simon's_Resume 2016

  • 1. Natalie P. Simon (586) 855-0247 • 6400 Briarwood Oklahoma City, OK 73116 • natalie.pelino@gmail.com Ms. Simon demonstrates aptitude,determination and enthusiasmfor address complex business commitments and tackling new challenges. She has an excellent project execution track record and solid interpersonal skills to successfully contribute in any professional setting. Mrs. Simon has effectively delivered multiple cross-functionalglobal technology implementations, for multiple clients, across multiple lines of business, on time and within budget. She has a strong background in professional services, exposed to diverse cultures and strives to achieve client success thorough innovative ideas and hard work. She currently manages the largest amount of accounts within the IBM NA industrial sector,which shows Mrs, Simon’s in-depth analytical skills, leadership, expertise and ability to facilitate high performing teams. PROFESSIONAL EXPERIENCE: IBM,Global Program Management Operations Manager – Oklahoma City, OK June 2007 to Present Client: Automotive Sector – General Motors  Manage PMO Office, comprised of 20+ global development projects worth over $105 Million.  Direct manager for 2 US resources and 8 globally diverse offshore resources.  Assisted with pricing, developing, negotiating and signing $35 Million new business in 2015.  Lead the account overcommitment for last 2 years. Reduced costs by 18% and above price case with 39% gross profit increase.  Closely work with the GM organization and the IBM team to ensure compliance with contracts,work product standards and procedures.  Built and maintain productive internal and exceptional client relationships as a trusted adviser, even in difficult situations,helping clients take informed risks.  Track milestones, deliverables and financials to ensure performance standards and reduce risk. Exposure to agile SCRUM delivery practices.  Produce and present weekly/monthly/quarterly performance reports to the client.  Manage all tools, training courses,communities and education to leveraging industry knowledge.  Provide assistance with technical documentation, testing and coding.  Leverage knowledge or prior experience in a business process to synthesize findings and to develop and present alternatives and recommendations for project issues.  Procured $36M in software and maintain relationships with 3rd party suppliers.  7 years of project management experience delivering technology services or business consulting services. Client: Aerospace Sector– United Technology Corporation / Pratt & Whitney  Manage PMO Office, comprised of 30+ global development projects worth $38 Million.  Direct manager for 1 US resource and 7 offshore resources.  Within last 8 months achieved 25% cost reduction by implementing PMO strategies and driving adoption.  Implemented security processes and procedures,performed gap analyses,and conducted quality assurances.  Achieved 100% compliance for data and security deliverables and audits. Incurred no service level penalties. Achieved zero SOX control deficiencies for all support applications. Passed 3 CMMI assessments.  Cleared $4 Million in open AR and decreased days sales outstanding figure by 21 points in 1 month. Client: Automotive Sector – Navistar  Manage PMO Office, comprised of 8 global development projects worth over $72 Million.  Direct manager for 2 US resources and 2 offshore resources.  Implemented lean procedures to improve GP by 20% and signed a profitable PCR extension.  Subject matter expert for producing step-by-step process and methodology deliverable presentations that serve as a communication vehicle for client discussions and understanding. Client: Automotive Sector – Rush  Manage PMO Office, comprised of 4 global development projects worth $18 Million.  Direct manager for 3 offshore team members.  Accomplished improved service level performance, utilization, change management, ticket incidents, service availability reports and in scope applications maintenance.
  • 2. Client: Automotive Sector – VoltsWagon  Manage PMO Office, comprised of 3 global development projects worth $21 Million.  Direct manager for 1 offshore resource.  Achieved 12% GP increase in 2015 on an account that was not profitable for 16 months.  Optimized account resources,increase efficiency, develop capabilities and helped motivate and promote. Client: Industrial Sector – Smaller Account Achievements  Gathered, managed and tracked over 400 global business requirements that were successfully implemented.  Facilitated and coordinated weekly global requirement meetings with 150+ client attendees.  Created and presented standard operating procedures for 300+ purchasing buyers around the globe. Due to effective training, error incidents recorded at an all-time low.  Coordinated, developed and managed unit acceptance testing for 75 users to insure the integrity of the system.  Strategically planned and managed the projects SAP SRM organization structure configuration tasks. Data and functionally were configured for 10 countries over a short period of 6 months.  Created a systemrequirement specification document based on technical business requirements. The client was so pleased they used it as their design baseline for all future endeavors.  Designed prototype presentations forthe Marketing and Sales divisions to demonstrate SAP CRM 5.0 functionality, feasibility and help progress change within the client’s culture.  Conducted client strategy workshops globally to demonstrate the efficiency the SAP CRM tool, which drove greater consolidation efforts and acceptance. EDUCATION: Michigan State University, Eli Broad College of Business East Lansing, MI Bachelor of Arts in Supply Chain Management, GPA 3.6 December 2006 ACTIVITIES & SERVICES:  8 IBM Service Excellence Awards – Top Practitioner • National Honor Society Member – Excellence Achievement  IBM MSU University Recruitment Lead • Member of the Supply Chain Management Association  IBM Regional Diversity Group Lead • Received Outstanding Performance Rating for 8 years PROFICIENCIES:  Microsoft Office Suite – Word, PowerPoint, Excel, • Rational Portfolio Manager /Program Work Center Access,Project, Visio • Web Sphere Business Modeler and ProVision  SAP ( CRM 5.0, SRM 5.0) • MRP 9.0  PMP Training • Clarity and Ascendant  CMMI Certified • Cognos