1. Tere Jurado
5225 Robinwood Road #A30
Bonita, CA 91902
(619) 607-6922
terrijurado@gmail.com
Actively seeking an opportunity where my skills and experience can be effectively utilized within an
organization that offers variety, challenge and a sense of accomplishment. I consider myself to be an
effective team player with outstanding leadership skills and an analytical approach to the solving of
problems. My experience includes high-pressure administrative roles and superior customer service. I am
a driven, passionate and highly motivated individual. Given a chance I will become an asset to any
company immediately.
Skills and Qualifications
• Computer Skills: Microsoft Office, QuickBooks Pro, ConnectWise, Access, Adobe, Google
Docs, Tops, Skype, SharePoint, Publisher, and proficient with MacBooks and PC’s
• Accurate data entry skills. Typing speed: 50 WPM, shorthand key type and 10 key type
• Bi-lingual (English and Spanish)
• Punctual, Organizer, Scheduler and flexible
• Good judgment and good time management skills
• Goal-oriented, focused, and self-motivated
• Superior oral and written communication skills
• Excellent ability to prioritize a workload in an environment of shifting priorities
• Maintain confidentiality of sensitive information
• Integrity, discipline, diligence, and commitment to excellence
• Team player and self motivated
• Experience supervising others
• Ability to do light human resource tasks
Employment History
Client Services Representative, Pact-One 04/2014 - 11/2014
• Coordinated technical emergencies via phone, email or on-line chat utilizing good judgment skills
to prioritize calls received by order of importance
• Communicated effectively using soft skills with a variety of individuals and functioned calmly in
challenging situations which required a high degree of sensitivity
• Scheduled on-site and remote technicians to designated territories throughout California, Texas,
Washington and Arizona in order to resolve customer issues and emergencies
Administrative Assistant, FireWatch 07/2012 - 04/2014
• Assisted a specific department run more effectively and efficiently
• Assisted with special projects and implemented new procedures to benefit the department and
overall company
• Prepared and modified documentations which included inspection reports, and customer contracts
• Effectively worked with customers to ensure service were rendered properly and scheduled
inspections and repairs
• Prepared proposals for surveys, inspections, repairs, etc.
• Collected and verified information from inspection and repair technicians
• Utilized QuickBooks Pro and Microsoft Office

2. Tere Jurado
5225 Robinwood Road #A30
Bonita, CA 91902
(619) 607-6922
terrijurado@gmail.com
Office Manager, Victory Outreach International 01/2009 - 11/2011
• Established and maintained administrative, personnel, confidential files and record keeping systems
using computer applications that include the use of electronic mail, Quickbooks pro, Microsoft Office,
word processing, spreadsheet and databases
• Collected, compiled, and summarized statistical and financial data and prepared reports
• Typed forms, reports, letters, memoranda, rosters, budgets, statistical data, charts, graphs, tables, and
agendas; transcribed minutes of meetings.
• Performed confidential and personal secretarial services including making travel arrangements,
attending meetings on behalf of the executive, maintained assignment controls, distributing routine
work to lower level managers, and relieving the executive of routine administrative details.
Education
High School Diploma 2006
Grossmont College; Business Administration 2013-Current