1. Resume
RRACHELACHEL DDENAULTENAULT
1228 Sumner Avenue, #14 • El Cajon, CA 92021 • 619-440-4788 • racheldenault@yahoo.com
OOFFICEFFICE AADMINISTRATIONDMINISTRATION//CCLERICALLERICAL
H
ands-on support specialist with 15+ years distinguished business experience with top tier national and local
companies. Skilled in quickly assimilating new industries, project requirements, short/long-term goals,
business benchmarks, data metrics and surpassing expectations. Seasoned in 360° oversight of office
inventory, document management and front desk functions. Expertise in administrative operations and
supporting a culture of performance.
Administrative Project Management • Office Operations • Time Management • Communication
Organization • Confidential Documents • Database Administration • Reports/Presentations
Administrative Skills • Professional Correspondence • Front Desk Administration • Office Management
Budgeting • Appointment Setting • Oral/Written Communication
PROFESSIONAL EXPERIENCEPROFESSIONAL EXPERIENCE
PALADIN CONSULTING, INC. (OUTSOURCING) - SAN DIEGO, CA 6/2013 – Present
Document Scanner for the Ricoh Company and their clients, (GIA) Gemological Institute of
America, San Diego Gas & Electric, San Diego Unified School District, and Vital Therapies
Prepare, scan, index, QC’d and upload Clients data into Companies Computer System.
Mailroom Specialist at Encore Capital Group, Incorporated
Sorted and opened all incoming mail.
Copy Room Specialist at Ken Blanchard Company
Document Services Communication Center at Jack in the Box Corporate Office
Prepared training information packages and Book binding.
XXEROXEROX CCORPORATIONORPORATION (O(OUTSOURCINGUTSOURCING) – SAN D) – SAN DIEGOIEGO, CA, CA 2008-2012
Lead Production Associate, Xerox Production Print Center • 2011-2012
Client Associate, Law Firm • 2007-2011
Full service administrative support, clerical and office management functions to serve as an effective and
efficient administrator for a wide range of office functions. Improved workflow and inter-departmental
communication by multi-tasking and taking on key support functions including filling in for the Switchboard
Operator, Records Department and worked for legal secretaries and their lawyers.
Oversaw inventory management and ordering of supplies. Helped in meeting set-ups and break-downs.
Key Accomplishments
• Prioritized daily tasks on schedule and accommodate special requests/rush jobs so all work would be
done in a timely manner.
• Performed clerical work including typing letters, presentations and spreadsheets as well as sorting
mail and general office duties.
• Earned high praise and kudos for quickly assimilating complex product knowledge and consistently
ensuring superior customer service and satisfaction.
AALLIANZLLIANZ GLOBAL INVESTORS CAPITAL LLC – SAN DIEGO, CAGLOBAL INVESTORS CAPITAL LLC – SAN DIEGO, CA 2004-2007
Imaging Administrator
Dealt with confidential client data. Reviewed, prepared, scanned, indexed and oversaw QA/QC for all
incoming documents before they were filed in the Records Department for future reference.
2. Resume
RRACHELACHEL DDENAULTENAULT• PAGE TWO • racheldenault@yahoo.com
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BRE CBRE COMMERCIALOMMERCIAL RREALEAL EESTATESTATE CCOMPANYOMPANY– SAN D– SAN DIEGOIEGO, CA, CA 1996-2003
Office Assistant
CB COMMERCIAL REAL ESTATE COMPANY – SAN DIEGO, CA 1991-1996
Production Coordinator
Absorbed quickly requirements of administrative needs, workflow requirements and service details for a high
traffic business. Used attention to detail, strong oral/written communication skills and administrative talents
to effectively manage executive travel arrangements, expense reporting and document management.
Championed wide ranging clerical duties, special office projects and daily functions such as filing, copying,
typing, maintaining files/records and mail distribution
Key Accomplishments
• Troubleshot administrative operations continuously, identifying areas of weakness and proactively
resolving challenges.
• Served as a key member of the administrative support staff, performing effective and efficient office
duties, taking on additional tasks and providing expert assistance.
TRAININGTRAINING
Anti-Money Laundering • Special Investigation Unit/Anti-Fraud • Core Values • Security Policies
Distinctive Customer Service • The Positive Workplace • Conflict Management/Confrontational Skills
Privacy Issues • HIPAA • Innovative/Transformational Ways to Improve the Workplace • Diversity
Workplace/Marketplace Inclusion/Diversity
TECHNICAL SNAPSHOTTECHNICAL SNAPSHOT
Software: MS Office Suite Acrobat, Adobe Suite Ascent Capture/Scanning Calendar Creator Plus, Freelance
Graphics Lotus Notes PowerPoint Word Perfect Windows 97/7.0, Windows XP Professional/Windows 7
Enterprise/SGA Document Capture with Kofax VRS-Kodak 9000 AIPE/FileZilla/GoToMeetingQuick.com
Copiers: Multiple Color/B&W brands including: Cannon, Kodak, Ricoh PRO8100s, PRO0c901s, MPC4503
and the Aficio MPC5000 with Tameran MPW5100 Folder, as well as Savin, Shacoh, and Xerox
Printers: Apollo Ticket Allocator, Hewlett Packard Ink Jets, Hitachi, Xerox DocuPrint
Postage Machines: Neopost, Pitney Bowes
Fax Machines: Brother Intellifax, Canon, Murata, Panafax, Pitney Bowes, Ricoh. Sharp, Xerox
Binding Machines: GBC Magnapunch 20, Ibico, Tape and Velo-Bind
Scanners: FreeFlow Scanner, Kodak Ngenuity Scanner, Fujitsu fi-6770A, Contex IQ 4400
Other Equipment: Equitrac Controller, GBC Laminator, IBM Key Punch, Martin Yale AutoFolder, MBM
Corporattion 207M Folder, nQueue Controller, Lassco Spinnit Hole Punch