1. Tequilla Dingle
246 Empire Lane Santee, SC 29142
843-312-3500
E-mail tfoust8@yahoo.com
Career Overview
Energetic and reliable with officemanager skilled working with a diverse group of people. Excellent
communication and computer skills, ability to work independently or as part of a team to meet
project deadline, multicultural awareness with a high level of adaptability. Provided efficient
customer service to clients assisted in all areas of administrative work including data entry,
receptionist duties, file organization, research and appointments, travel, expense reports and general
errands.
Skill Highlights
o Office Manager
o Administrative Support
o Customer Service
o Telephone Skills
Core Accomplishments
o Multitasking
o Demonstrated proficienciesin telephone, e-mail, fax, and front-desk receptionwithin
high – volume environment.
o Administration
o Answered multiple phone lines, transferred callsto corresponding departments, filed
patient records and billed accordingly.
o Customer Service
o Handled customers effectively by identifying needs, quickly gaining trust,
approaching complex situations and resolving problems to maximize efficiency.
Professional Experience
Corporate Staffing Services LLC – Branch Manager
Charleston, South Carolina
December 2015 – Present
Recruiting and Staffing Logistics
Employee Orientation, development, and training
Policy development and documentation
Employment and compliance to regulatory concerns and reporting
Develops and builds client relationships at all supervisory and management levels
Fills client orders with qualified field staff promptly and according to our
commitment
Ensures that weekly quality and productivity checks (audits) are performed
Ensures that daily and weekly quotas are met
Assists in growth and development by expanding client usage through quality
staffing and customer service
2. Learns, performs and manages all aspects of the operations of the company related
to the use of client site facilities, productivity tracking processes and client
established metrics.
Hires, trains, coaches and mentors branch personnel and or field staff leads.
Manages the office profitability
Assists the Credit Department in the collection of receivables
Operates in compliance and efficiently with Key Staff’s proprietary software
program
Selects, trains, and provides an environment for individual development of each
staff member
Establishes weekly, monthly and annual goals and develops strategies to achieve
those goals
Acts as CSR when required, recruits, selects, interviews field staff employees
Resolves issues for clients, branch personnel and field staff
Communicate and coordinate the various aspects of branch operations required to
ensure compliance (Worker’s Compensation, Unemployment, Human Resources,
Legal, WOTC, etc.)
Financial management of branch operations (budgeting, forecasting, monthly P&L
review, credit and collections, etc.)
Develop a fully operational and qualified staff by hiring and training employees
according to established company guidelines
Identify developmental/career opportunities to ensure staff retention
Coach and counsel associates on behavioral and performance issues, document and
take corrective action as necessary
Belmont Luxury Home Care – Human Resource Generalist
Holly Hill, South Carolina
October 2015 – December 2015
Recruiting and Staffing Logistics
Employee Orientation, development, and training
Policy development and documentation
Employment and compliance to regulatory concerns and reporting
Maintains management guidelines by preparing, updating, and recommending
human resource policies and procedures.
Maintains historical human resource records by designing a filing and retrieval
system; keeping past and current records.
Maintains professional and technical knowledge by attending educational
workshops; reviewing professional publications; establishing personal networks;
participating in professional societies.
Completes human resource operational requirements by scheduling and assigning
employees; following up on work results.
Maintains human resource staff by recruiting, selecting, orienting, and training
employees.
3. Maintains human resource staff job results by counseling and disciplining
employees; planning, monitoring, and appraising job results.
Berkeley County Sheriff’s Office – Duty Officer
Moncks Corner, South Carolina
December 2014 – January 2015
Filing Reports
Answered multiple phone lines, transferred calls to corresponding departments
Handled customers in a timely manner
Blue Cross Blue Shield - Claims Processor
Florence, South Carolina
January 2013 – September 2013
Validate the information on the claims
Determine whether or not to pay the claim
Low Country Mobile – Office Manager
Moncks Corner, South Carolina
June 2000 – December 2012
Maintains officeservices by organizing officeoperations and procedures; preparing payroll;
controlling correspondence; designing filing systems; reviewing and approving supply
requisitions; assigning and monitoring clericalfunctions.
Provideshistorical reference by defining procedures forretention, protection, retrieval,
transfer, and disposal of records.
Maintains officeefficiency by planning and implementing officesystems, layouts, and
equipment procurement.
Designs and implements officepoliciesby establishing standards and procedures;
measuring results against standards; making necessary adjustments.
Completes operational requirements by scheduling and assigning employees; followingup
on workresults.
Education
2016 Central Carolina
Sumter, South Carolina
Human Service
1998 Holly Hill Roberts
Holly Hill, South Carolina